Care Homes Owned by Hampton Healthcare in Northamptonshire

We have had what is one of the biggest decisions of our lives putting our Mother in to a care home, but what a lovely experience we have had with the home we have found.

The manager was so lovely to talk to and expressing concerns was explained very well, the staff was very reassuring and had a lovely mannerism, this residence had a lovely feeling about it (warm and inviting) this made our decision easier, we selected this home for our mum to live and think she will be very happy.

Thank you again for all your kindness.

The manager Trish gave us a tour prior to mums arrival. She spent time explaining the whole process involved in getting mum from the hospital to the home. All the staff were polite, smiling & all said hello to us. The home was amazing, more like a hotel! Since mums arrival, she is so much happier & relaxed. A big thankyou to you ALL!!!!

Had a walk around visit to Midland care home with my family and was immediately impressed on the facilities available for the imminent care of my mother. The room, which was chosen by us , was spotlessly clean and tidy. Walk in wet room was also top notch. Communication on every part of the move from hospital was very reassuring. A welcoming basket was the icing on the cake. I'm sure mum will be very happy

My wife arrived in an agitated, confused mental state. However, after a few days of authentic care and attention, her state of mind became calm and receptive to rational conversation. During the duration of her "respite care" stay, the staff continued to show concerned compassion.

My father appears more relaxed and settled now in his new environment thanks to all the personal care from the staff and I feel very reassured by this. I feel he is receiving the best possible care for this stage of his life.

Thank you every one

My Husbabd is receiving the best care. Nothing is too much trouble they have time to care him properly. I always find him clean ,comfortable. Well fed. and treated with respect . . Its great because i dont have to worry about him.

Having been unwell myself, I haven't been able to visit much. I needn't have worried, she hardly noticed...which is a good thing.

Nothing is ever too much trouble. Having her leading the team makes the whole experience (sometimes very difficult) more manageable.

Mum has been here since May 2021. I live abroad now and each time I visit the UK I see mum It's hard but knowing she is at MCH where there is care I feel a release. I am grateful for the support she is given Keep up the good work.

Great staff who are very caring and take good care of our mum. Their understanding of Dementia care is commendable, the team are very thorough and keep us fully up to date on day to day matters. Would definitely recommend.

Very nice staff here they take really good care off Nan even know sometimes she can be demanding at times they always have the time and patience with Nan would like to say a big thank you for taking care off Nan

Amy,Teresa, Daisy and Kirsten these are brilliant, very informative.

Amy, teresa & daisy all go above and beyond, and we will be forever grateful. The place is always clean and tidy. Staff are always cheerful and explain how our nan is doing, always keeps you updated.

Since before my dad even arrived Trish was doing everything she could to help facilitate my dads move to the care home. Having worked in care myself I was blown away by the quality of care given to the patients. Staff are incredibly caring but always seem happy and not over stretched. They really pay attention to thr details of who my dad is and make time to get to know him. It is clearly well run as staff from all departments seem happy to be at work and very positive in every interaction. I was so worried when my dad went into a care home, but from day one I have been able to sleep better at night, knowing he is there.

My uncle has lived in Burlington Court for a number of years and I'm overall very pleased with his care. It's good to know he is always clean and well looked after. He has good relationships with his carers who treat him kindly and with dignity. It's nice to see his face light up and smile when any of the carers come into his room. I'm pleased with the medical attention he gets -- prior to being here he suffered with frequent UTIs -- at Burlington I think he's only had one which is a good result and I see as a measure of the care he's given. The food always seems nice and fresh - just a pity his appetite seems to have gone. As I live a long way away it's good to know he's well cared for. The facilities and activities are sufficient for his needs - just a pity he won't get more involved.

My father spent the last 3 weeks of his life here. I could not fault the care given to him. Everyone was so kind, caring, thoughtful and treated us both with consideration & dignity. It made a difficult time so much easier to bear, knowing that my father was in the right place for him. He had complex care needs and I'm so glad that I found Burlington Court.

We are so pleased Mum is there

Mum been at M C H for last 5 years. They have always treated mum with dignity and respect at all times. Her care has changed drastically within this time frame and they have always changed her care plan accordingly. No hesitation in recommended this care home