Hazel Lodge

Havenstreet, Ryde PO33 4DR
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9.7 11 Reviews
  • Hazel Lodge, Ryde
Hazel Lodge is a 21-bed nursing care home on the Isle of Wight, rated Good by the CQC in April 2022. It offers the reassurance of professional nursing alongside the warmth of a small, friendly home.

The team here take time to get to know each resident properly. Care plans are shaped around everyday routines as well as clinical needs, whether that’s help with medication and mobility, or just the comfort of seeing a familiar face each morning.

Life at Hazel Lodge is steady and sociable. Meals are home-cooked and shared in bright dining rooms. Crafts, music and seasonal events give people something to look forward to, while the secure gardens provide a quiet spot for fresh air or a chat with visitors.

Families often say Hazel Lodge feels calm and welcoming. It’s a place where residents are looked after with both skill and kindness, and where relatives can be confident their loved ones are in good hands.

Visits are easy to arrange and usually available within the week. Call today to find a time that suits.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1700
  • Self-Funded Residential Dementia Care: £1700 – £1700
  • Self-Funded Nursing Care: £1700 – £1700
  • Self-Funded Nursing Dementia Care: £1699 – £1700
  • RESPITE Self-Funded Residential Care: £1700 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1699 – £1700
  • RESPITE Self-Funded Nursing Care: £1800 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1800

Island Healthcare's fees are decided based on the professional assessment of our registered managers and the need of the individual. Our fees are the same regardless of the level of public funding you may be assessed as receiving so a top-up may be payable. All 1:1 support that is needed is additional.
The care at Hazel lodge is of the highest standard. Highly experienced nursing staff are on duty 24 hours a day.

These prices are only a guideline, please contact Hazel Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Warren Wickert (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Privately funded, NHS funded, Local Authority with top up.
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (21)

Visiting

  • Visiting hours not restricted Lunch time is 12.30 which is protected time for the residents.

Parking

  • There is a care park at the back of the building. To get to the car park, travel up Speeds Lane - the entrance is on the right.

Hazel Lodge Reviews (11)

9.7

Hazel Lodge has a Review Score of 9.7 (9.739) out of 10, based on 10 reviews in the last 2 years.
Over all time Hazel Lodge has 11 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Hazel Lodge
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Review from M B (Sister-in-law of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant visit staff were very friendly and professional. My sister in law was very comfortable and content. All the other residents seemed very happy, and the lounge had a friendly vibe.
Reply from Ian Bennett, Managing Director at Hazel Lodge

Creating a place that truly feels like family is at the heart of everything we do. We're so pleased to hear you felt welcomed and supported by our team - they genuinely care and work hard every day to make sure everyone feels valued.Your feedback means a lot to us and to our staff, who take real pride in offering a warm, compassionate environment where residents and families feel at home.Thank you again for taking the time to share your experience

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Review from Alan F (Nephew of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I are in our 80's and have visited many Care Homes to see relatives and friends over recent years.
None of these homes have not come up the exceptional standard of cleanliness and care that we have seen at Hazel Lodge.
Our aunt who will be 100 in Nov this year had tried to maintain her
independence in her own home until she suffering a recent fall. She is now thoroughly enjoying all the care and activities that Hazel Lodge provides.
She has admitted that she wishes she had decided much earlier.
We have witnessed some of the activities that have been provide for the residents and what struck us the most is the care and dedication to all the residents regardless of their problems.
We have come away from the home feeling that we have been privileged to be part of a big happy family.
All staff and management are cheerful, considerate and welcoming to us.
Reply from Ian Bennett, Managing Director at Hazel Lodge

Thank you so much for your thoughtful words and kind review. It is truly heartening to know that the love, compassion, and family atmosphere we strive for at Tile House has resonated with you. Our team is dedicated to ensuring that every resident feels cherished and cared for, and your appreciation reinforces our commitment to our core values.We're grateful you've chosen to share your wife's journey with us and delighted to hear that both you and your wife feel the warmth and attentiveness of our staff.Thank you again for your heartfelt feedback-you're both very much part of our Tile House family.

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Review from C T (Sister of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hazel Lodge care home has been caring for my brother since February 2023, firstly as respite care but unfortunately now as palliative/end-of-life care. After a lengthily spell in hospital he was very pleased to return to the care and attention the home gives. Friendly staff and attentive who have made
his days certainly more comfortable and pleasant. All staff very helpful, the advantage of being a small care home. No hesitation in recommending Hazel Lodge.
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge

Thank you so much for your very kind review. It has been such a pleasure getting to know your brother over the months he has been with us. We will continue to provide the highest level of care for him maintaining his comfort meeting any needs he has. It is an honour to care for him. Kind regards.

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Review from Victoria C (Daughter of Resident) published on 23 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care home, wonderful staff who care for the residents and families of the residents, very supportive, listen to any concerns and action anything quickly, it is always clean and tidy and food is always good. The carers and management team are outstanding.
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge

Thank you so much for the wonderful review. At Hazel Lodge we work closely as a team which promotes the best care for our clients. It is a pleasure to have your loved one living at the home. It's enjoyable to spend time and really get to know your loved one. Heart felt thanks from all of the team at the home, it is so appreciated.

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Review from M F (Daughter of Resident) published on 20 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My daughter has been very well looked after at Hazel Lodge. She is well cared for, always clean and wearing clean clothes. Any shortcomings are rectified immediately. Overall unable to fault the service afforded to my daughter.
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge

Thank you so much for your review. It is such an honour and privilege to care for your daughter and know that we can provide all the care and support she needs. It is a real pleasure.

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Review from Mary B (Wife of Resident) published on 14 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good, sensitive care.
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge

Thank you so much for your review. It is an absolute pleasure to look after your husband, he is a truly wonderful resident.

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Review from I D (Son of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Hazel Lodge does a fantastic job of caring for my mum, the staff are attentive and friendly to not only the residents but all visitors to the home. My mum refers to the staff as her friends which is comforting to hear.
Reply from Karen Oliver, Registered Nurse Manager at Hazel Lodge

Thank you for reviewing Hazel Lodge. We are honoured to care for your mum she is a wonderful lady. It is a privilege to care for her Kind regards Karen Oliver Registered Nurse Manager

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Review from S R (Niece of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my aunty at Hazel Lodge, she suffered a severe stroke over 2 years ago. I live in Australia and haven't seen her since the stroke. At Hazel Lodge, she receives excellent care, is made to feel very special, treated with respect and dignity.
The staff are all kind and caring with attention
to detail, the environment is lovely and stimulating. Beautiful gardens and a saxophone player entertained today before lunch. Thank you.
Reply from Ian Bennett, Managing Director at Hazel Lodge

Thank you for your heartfelt review. We are delighted to hear that your aunty is receiving excellent care at Hazel Lodge. Our compassionate and dedicated staff strive to create a warm, respectful and stimulating environment for all residents. It's wonderful to know that the beautiful gardens and special touches like the saxophone performance made her day memorable. Your feedback is greatly appreciated.

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Review from P W (Partner of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been in Hazel Lodge for a month now. She has last-stage dementia (Alzheimer's/vascular) and is also a lifelong type 1 diabetic. I chose this home as it was recommended to me and owned by Island Healthcare Ltd. My partner is very well looked after and cared for. She receives a quality
of life and dignity which one would expect at this time.
The place is well-kept and well-staffed. I could not have chosen a better place for my partner.
Reply from Ian Bennett, Managing Director at Hazel Lodge

Thank you for your amazing review. We're so pleased to hear that your uncle and your family have had such a positive experience at Hazel Lodge. Your kind words about our team's care and professionalism mean the world to us. Thank you for your trust and support!

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Review from S B (Niece of Resident) published on 17 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle and our family have had the most amazing care from every single member of staff. Hazel Lodge runs a fine star 'tight ship' where nothing is too much trouble. We cannot thank the staff enough for all their care. Caring, compassionate, professional, highly skilled, knowledgable care. In a tranquil,
clean setting. I don't know what we would have done without them.
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Review from S H (Daughter of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mum has had from the staff at this home is excellent, she is very content and happy.
They treat her as part of the big family and also treat us as part of the family too.
It is always clean and tidy but not so clinical that you feel your in a hospital they have it just right.
The
lounge and outside patio area is lovely and you can see the hard work the staff have put in to make it lovely for the residents.
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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Hazel Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.739 for Hazel Lodge is calculated as follows: ( (95 Excellents x 5) + (18 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 119 Ratings = 4.739
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hazel Lodge is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Apr 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Warren

Warren Wickert

Job Title: Registered Manager Joined: 2025

With over 17 years in care, I bring leadership experience across residential, respite and reablement services. I'm passionate about supporting teams to deliver person-centred care and driving improvements that help people live well.

Frequently Asked Questions about Hazel Lodge

What types of Care is Hazel Lodge registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hazel Lodge have?

There are 21 Single Rooms.

What are the Facilities & Services at Hazel Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hazel Lodge to the centre of Ryde?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazel Lodge to verify any information. View our terms and conditions. Hazel Lodge has an Enhanced Service - more info.