Hulton House Care Home

Lightfoot Green Lane, Lightfood Green, Preston PR4 0AP
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9.8 49 Reviews
  • Hulton House Care Home, Preston
Operated by L&M Healthcare, Hulton House is a 74 bed home offering complex dementia and mental health care nursing.

A warm, bright and welcoming setting, residents at Hulton House receive high quality care and support from a highly trained and committed team who are dedicated to enriching the lives of both residents and their families, through kindness, engagement, communication and a passion to make a difference.

At Hulton House, they take a 'whole home' approach to creating meaningful activities for residents. All staff, no matter what their job title, are responsible for ensuring that any interaction they have with residents reflects their personal interests and preferences at all times. From the way they like to prepare for the day, their hobbies and interests, the way they like to enjoy their food, or keep in touch with relatives and friends and the way they like to prepare themselves for their night time routine. The team believe all these things should be meaningful to the resident and the way they lived their life before they moved into the home

A regular weekly programme of inclusive activities is also available and includes themed events, trips out, visits from professional musicians and entertainers, guided walks round the gardens and to the local duck pond to feed the ducks, chair-based exercise classes, arts and crafts, baking, film nights, games on the Tovers (interactive table) and a trip out on the virtual car experience. Residents are also encouraged to take advantage of the pamper suite where they can enjoy pedicures, manicures, massages, hair cutting and styling.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Mikey Moat (Home Manager)

Local Authority / Social Services

Admission Criteria

  • NHS & Private referrals
  • Ages 40+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2019
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Please check website for details as these do change with Covid restrictions

Parking

  • Free on site parking

Hulton House Care Home Reviews (49)

Total of 49, showing 1-20
9.8

Hulton House Care Home has a Review Score of 9.8 (9.846) out of 10, based on 42 reviews in the last 2 years. Over all time Hulton House Care Home has 49 reviews.

Overall Experience

  • 44
  • 5
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Date Published

49
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7

Review from M F (Granddaughter of Resident) published on 2 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't express how grateful I am to this place for looking after my grandma. She is unique and challenging, but they know exactly how to handle her and are extremely considerate and caring towards her. As a family we are very close, and they are understanding of this and always keep us updated with
how she is getting on. My grandma needs a lot of 1:1 attention, and they always ensure they are there to meet her needs. I cannot recommend this place enough. Thank you for all you do!

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Review from N G (Son-in-law of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law is very happy here in the home. It's very clean and staff are very helpful and have a good understanding of him. Management are very nice and he has settled brilliantly.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your amazing 5 star reviewThe home manager will share this with the staff who will be delighted that you have recognised the work they carry out everyday and how clean Hulton house is.

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Review from Susan F (Daughter of Resident) published on 19 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough gratitude to the incredible team at Hulton House. They have gone above and beyond to ensure my mum receives the highest level of care, treating her with kindness, patience, and genuine compassion. The staff consistently find creative ways to engage her in activities that bring
her joy and stimulation, making her days fulfilling and meaningful. Their warmth and dedication shine through in everything they do, and it's clear they truly care about each resident's well-being. Knowing my mum is in such a nurturing environment gives me great peace of mind. I wholeheartedly recommend Hulton House to anyone looking for exceptional care for their loved ones. Thank you for all you are doing.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful 5 star reviewThe home manger will share this with the team

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Review from C Y (Husband of Resident) published on 5 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good stay, staff were excellent.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your great 5 star review the manager will share this with the staff. Thank you for taking the time to write this

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Review from L C (Daughter of Resident) published on 22 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hulton House is a very safe & secure care home, very clean and well-staffed. Nothing is too much trouble; the interaction with staff and patients, as well as relatives, is amazing. Unfortunately, I live in Australia and can only visit so often, but I am regularly kept up to date about my father, and
it is such a relief that I know he is being well cared for.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful 5 star review the Home Manager will share this with the Team at Hulton house

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Review from S C (Daughter of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Hulton House for 5 years. I love that despite advanced dementia, the staff know Mum and she feels supported and cared for. The staff are always thinking of new activities or ways to keep Mum stimulated, and seeing the way she smiles at her carers shows me how much she likes the people
who look after her. I've found the management of the home to always be a great support and help. Including helping my dad and keeping an eye on how he is doing when he visits.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thankyou for taking the time to write a review. We are pleased that you feel mum is supported and well cared for. The manager will share this review with the team.

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Review from Garry C (Son-in-law of Resident) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon entering Hulton House one would think you were entering a hotel foyer as it is very welcoming. The staff are extremely helpful. The facility is kept to an impressive standard of cleanliness. The interaction between residents and staff is heartwarming. My wife and I could not be happier and confident
in the care afforded to my wife's father, especially in the fact that we live in Australia and only get back to the UK every twelve months. Between visits, we also received feedback from Hulton House as to his well being.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your 5 star review. Hulton house take care and pride in our clean friendly environment. It great to hear that you feel confident that your father in law is getting good care. Thank you again for taking the time to write this review.

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Review from David N (Son of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I am so blessed, my father has dementia. The home is absolutely fantastic, I receive regular phone calls about my Dad, sometimes he is resident of the week, sometimes it's just for an update. I visit when I can, and the care my Dad gets is second to none; nothing is too much trouble for the staff.
Most of all, I know my Dad is safe and in an excellent environment, getting the care he needs. Thank you so much Hulton House Staff.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for taking the time to write an excellent 5 star review. It is good to hear that you know your dad is safe and in an excellent environment and getting the care he needs. We will share your lovely comments with the Care staff thank you again

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Review from L G (Daughter of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very friendly home. The staff are very person centered and offer choice at all times. My dad is very settled and happy and I feel he will continue to do so.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful 5 star review the manager will share this with the staff. We are very pleased to hear that your dad has settled and is happy. Thank you again for taking the time to write this review.

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Review from Karen B (Partner of Resident) published on 13 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner is really happy with the home, the staff are very good with him, the food is very good and the place is very clean.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your fantastic 5 star review our Home manager will share this with the team and they will be delighted. Our kitchen team will be please that your partner enjoys the food

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Review from Leanne G (Granddaughter of Resident) published on 12 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad is happy in Hutton House. The staff are always helpful and engage well with my grandad.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful 5 star review the Manager and team at Hulton will be delighted. Thank you again for taking the time to write this review.

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Review from Richard S (Son of Resident) published on 7 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No words can express how fabulous the whole team are at Hulton House. They're compassionate, caring, professional and make life for their residents and their families so much easier. Thank you for everything!

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful 5 star review the Home manager will be delighted that you have recognised how caring and compassionate the staff are. Thank you again

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Review from Alison C (Daughter of Resident) published on 24 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers on the unit where my mother is are always very attentive to the residents needs. They are polite and friendly to all the visitors and will always stop to ask if everything is ok. I have noticed that my mother is very content with her life at the home and this makes me feel very confident
that when I am not there she is being looked after, and that is all I could ask for. My mum is a very special lady and is loved very much by all her family.

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Review from Michelle C (Daughter of Resident) published on 22 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on my mum's ward are always extremely helpful, if we ask for any information regarding my mum's care and treatment, it is always given or if they don't have specific details they will contact myself or my sister. We are always informed if she is unwell, if there's an injury or if she's resident
of the week! Mum seems content and happy. We also asked that she be more involved in activities and this had been adhered to as much as possible. Thank you.

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Review from Miranda S (Daughter of Resident) published on 26 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional, proactive care, very clean and incredibly well equipped. Regular activities ensure stimulation and engagement. I am always informed if there is an issue and next steps. My dad has thrived having moved to Hulton House.

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Review from B H (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff on my mum's unit are all friendly, cheerful and helpful.
The home is kept immaculately clean.
The residents have great interaction with the staff.
Front-of-house and management are always approachable and go out of their way to resolve any issues or questions you may have.

Reply from Alison Porter, Head of admissions and customer relations at Hulton House Care Home

Thank you very much for taking the time to write this lovely five star review. We really appreciate your feedback. This will mean the world to our team members who put their heart and soul into caring for our residents.

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Review from E E (Wife of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hulton House Care Home is a stylish environment, which makes for a more pleasurable visit. The reception and management team are welcoming and receptive. The nurses are friendly and help. The carers and cleaners are cheerful and happy to assist with any needs. Regular meetings with the management team
and support group are great for communication and feedback.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your wonderful review and taking the time to write it. We pride ourselves on our environment and it is nice to hear that it makes your visits more pleasurable. The manager will share this with the team.

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Review from David H (Son of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hulton House Care Home provided an environment that was safe, clean and caring for mum. The staff had a good understanding of mum's condition and her needs. They showed compassion and love to her and tried lots of different approaches to engage with her. When visiting, I was always made welcome and
informed of mum's condition.

Reply from Alison Porter, Head of Admissions & Customer Relations at Hulton House Care Home

Thank you for your review. We are pleased that you feel Hulton House is a safe, clean and caring environment and you feel our staff showed compassion and love. Thank you again for taking the time to write a review.

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Review from Denise T (Niece of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle passed away yesterday here the care he has received since being in there was excellent the staff are very caring and these last couple of weeks of him getting palliative care has been so comforting I would just like to thank all the staff for there hard work that they do I couldn't have asked
for better care for him

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for your lovely review. Our home manager will share this with the staff at Hulton House that you have recognised the hard work that our staff do and that you feel that he had the best care. Thank you again for taking the time to write this assessment.

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Review from Michelle N (Sister-in-law of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't visit often as I live a long distance away, but each time I have seen my brother-in-law he is extremely well cared for. The staff are lovely and Hulton House is a welcoming place.

Reply from Alison Porter, Head of Admissions Customer Relations at Hulton House Care Home

Thank you for taking the time to write a review. The home manager will share this with the team.

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Current Review Score: 9.8 (9.846)

Overview of Review Score

The Review Score of 9.8 (9.846) out of 10 for Hulton House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.846 for Hulton House Care Home is calculated as follows: ( (425 Excellents x 5) + (65 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 495 Ratings = 4.846

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hulton House Care Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 42 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Aug 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

Meet the Team (1)

Mikey

Mikey Moat

Job Title: Registered Home Manager

Joined: 2024

Mikey is a well-respected member of the Hulton House family and was promoted to Home Manager on March 1st 2024. Here he gives a brief history of his career to date.


'I have worked in the Healthcare Sector since 2013, starting in the nursing home sector, I migrated to the NHS in 2015 where I completed my Nurse Training and worked at Royal Preston Hospital for 8 years where I worked in many different areas such as Surgical, Medical and Acute Assessment Areas, I completed a short period within the community setting as a District Nurse.


I started employment with L&M Healthcare in 2022 where I’ve worked at Hulton House since. I started as a nurse then progressed to Unit Manager then Deputy Manager and now Home Manager, I strive to deliver person-centred care and improve the quality of lives for those under my direct or indirect care. I am an open, honest, and transparent individual who runs an open-door policy, meaning that you’re able to approach me at any point If you wish to do so.


On a personal note, I love interior design and have a passion for animals. I have seven dogs, 13 ducks, lots of fish, and soon-to-be two kittens. My dream one day is to have a farmhouse.'

Frequently Asked Questions about Hulton House Care Home

What types of Care is Hulton House Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hulton House Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Hulton House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hulton House Care Home to the centre of Preston?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hulton House Care Home to verify any information. View our terms and conditions. Hulton House Care Home has an Enhanced Service - more info.