Loveday Esher

Lynn Grafham is a registered nurse with over 30 years of experience across hospital and care settings, including eight years within social care. Her career includes senior leadership roles with organisations such as Signature, Sunrise and Abbey Healthcare, where she managed multiple care residences across the South of England. Beginning her career in orthopaedics, Lynn brings a strong clinical foundation to her leadership.

As General Manager at Loveday Esher, Lynn oversees the residence with a focus on maintaining high standards of care and service. She works closely with teams to ensure Members’ comfort, safety, and well-being remain central to everyday life. Outside of work, Lynn enjoys hiking, the outdoors and travelling to new countries.

As Deputy General Manager and Clinical Lead, Jessica plays a vital role in ensuring every element of a Member’s experience runs seamlessly.

From welcoming new families to creating bespoke care plans, her approach is always proactive, compassionate and detail-driven.

Victoria Abrahams is the Regional Relationship Partner at Loveday, responsible for guiding people through the journey from initial enquiry through to onboarding new Members.

Victoria has enjoyed an exciting career in the healthcare industry spanning 16 years, six of which have been in the care sector working for providers including Gracewell, Hallmark and Care UK.

For Victoria, her passion for care runs in the family. She was inspired to join the care industry by her mother, who has dedicated her life to working in senior care. Victoria’s warm and empathetic nature ensures she effortlessly guides families through the process when enlisting care services, bringing ease and reassurance during what is often an emotional time. Her extensive knowledge, practical approach and calm personality make her well-equipped to find solutions to every care enquiry, even the most complex requirements.

A passionate “foodie”, Victoria loves dining at the best restaurants and can often be seen sampling the Loveday menus with Members. She looks forward to enjoying tea with you soon!

With a decade-long career in Film and Television, producing documentaries for the BBC, National Geographic and Disney+, Jess Morris brings creativity, organisation and emotional insight to her role as Lifestyle Partner at Loveday Esher. Her experience in hospitality across Canada and New Zealand further refined her understanding of personalised service and meaningful connection. At Loveday, Jess designs and delivers a varied programme of engaging activities that support wellbeing and celebrate individuality. She is passionate about creating experiences that spark curiosity and joy, helping Members feel fulfilled each day.

Outside of work, Jess enjoys hiking, travelling and spending time with loved ones.

With over seven years of experience in hospitality, Arthur has led food and beverage operations across prestigious environments, including the Royal Military Academy Sandhurst, where he oversaw services with precision and discretion, and supported Operation Golden Orb ahead of King Charles’s Coronation. His background working with senior British Army personnel and members of the British and UAE royal families has shaped his meticulous and people-focused approach. At Loveday Esher, he is dedicated to delivering refined, person-centred hospitality that balances excellence with genuine care.

Outside work, he enjoys travel, museums, art and music.

With more than 30 years of experience in housekeeping, Jemma Clark has built her career across both hotels and care homes, bringing high standards and strong leadership to every role. Before joining Loveday, she successfully managed a large housekeeping team for over a decade, gaining a reputation for reliability, organisation and attention to detail.
As Head Housekeeper at Loveday Esher, Jemma ensures the residence is maintained to the highest standard, creating an environment that is welcoming and comfortable for Members. Drawn to Loveday for its beautiful setting and refined atmosphere, she takes pride in contributing to the success of the residence.

Outside work, Jemma enjoys hiking with her German Shepherd and horse-riding whenever time allows.