





A small, friendly residential care home in the historic Scottish Borders town of Jedburgh.
Millfield House is a modern, purpose-built home in a conservation area close to Jedburgh Abbey and Mary, Queen of Scots House.
The home is a welcoming, sensitively designed building with rooms for 23 residents. The rooms are big and bright, with some looking onto Mary, Queen of Scots gardens, others onto Millfield’s own garden. It has a lovely homely feel and a sociable family atmosphere, and is managed by Ellen Spence and her team.
Care Provided by Millfield House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are tailored to the individual and are dependant on many factors, exact pricing can be discussed with the care home Manager.
The price(s) shown are provided by the care home. Contact Millfield House for full pricing details and T&Cs.
Contact Millfield House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
Support you may be entitled to
- If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week if you're over the age of 65. This support is not reflected in this fee amount.
Good to Know
Group / Owner
- Mansfield Care Ltd
- Private Owned
Person in charge
- Ellen Spence(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (25)
- Single Rooms with ensuite Wet Room (25)
Parking
- On site parking available
Millfield House Reviews (7)
Millfield House has a Review Score of 7.5 (7.450) out of 10, based on 1 reviews in the last 2 years.
Over all time Millfield House has 7 reviews.
I have been a resident at Millfield for approx 2 years. During this time I have noticed a deterioration in most of the residents during my stay here. I have noticed the staff cope with this very well. If I at any time have any worries concerns or requests they management are always there to help and support me.
Very happy. Well looked after. Staff amazing. Safe caring environment, Family environment. Homely feel. Good communication with the family. Very friendly and caring. Hairdresser 10/10.
All taking excellent care of my mum.
I would have no hesitation in recommending Millfield to any family or friends.
My dad has been in Millfield for a number of years. The care he receives from the staff is first class. The meals are lovely. His room is really nice with a beautiful wet room to care for Dad's needs when showering. The staff treat all the residents like they are family and are always there to chat and make you feel very welcome with a cup of tea/coffee and lovely homemade cake.
The manager and the staff regularly update me, as I live in London and I get sent lovely photos of his time and days out.
I am extremely happy with all aspects of care and devotion shown not to just my father but also to his wife.
The manager goes above and beyond, as do all of the support staff.
Millfield is clean and a great environment for someone with dementia and I feel that without the care and support, he would be in a terrible way.
Thank you Millfield family for everything that you all do.
Mum very well looked after. As happy as can be expected. Health requirements have been met as have arisen and all staff are pleasant and friendly.
She has recently taken part in the dementia U.K. walk with the assistance of family and the staff. She also enjoys the monthly coffee and cake mornings in the bespoke café area that offers privacy and comfort for all the family to visit her at the same time. She also enjoys socialising with the other service users in the home to take part in the various fun and meaningful activities in the home.
My mother likes the food and homemade cakes that are made in the home.
Regulatory Rating
Care Inspectorate (CI) Rating
Date: 20 August 2025- How well do we support people's wellbeing?Very Good
(5)
- How good is our leadership?Good
(4)
- How good is our staff team?Very Good
(5)
- How good is our setting?Very Good
(5)
- How well is care and support planned?Good
(4)
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Millfield House.
There are no upcoming events for Millfield House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Millfield House.
Accreditations
There are no accreditations posted yet for Millfield House.
Meet the Team (1)

Ellen became Manager at Millfield House in July 2019. Originally from Jedburgh, she has lived there for over 30 years. Ellen feels privileged to care for local residents who have contributed to society. A strong believer in a happy, supported team, she ensures her staff feel appreciated, knowing a positive workplace creates a positive environment for all. With a nursing background, Ellen treats each resident with the same care and compassion she would offer her family and friends. She is passionate about advocating for those who cannot speak for themselves and supporting residents' families. Ellen loves engaging with people, listening to their life stories, and sharing in the joys and challenges that shape us. Though serious about her role, she also enjoys a good laugh and appreciates a great sense of humour.
Frequently Asked Questions about Millfield House
What types of Care is Millfield House registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Millfield House have?
There are 25 Single Rooms.
What are the Facilities & Services at Millfield House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Millfield House to the centre of Jedburgh?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
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