Tucked away in a tranquil residential area of Bromsgrove, Hallmark Mount Croft, formerly a Tanglewood care home, blends the warmth of home with luxurious touches. The home offers 72 beautifully appointed bedrooms and award-winning residential, dementia, and respite care, providing an environment where residents feel supported, valued, and truly at home.
Life at Hallmark Mount Croft is centred on enjoying what matters most. Through Hallmark's Relationship-centred Care, the team takes time...
Tucked away in a tranquil residential area of Bromsgrove, Hallmark Mount Croft, formerly a Tanglewood care home, blends the warmth of home with luxurious touches. The home offers 72 beautifully appointed bedrooms and award-winning residential, dementia, and respite care, providing an environment where residents feel supported, valued, and truly at home.
Life at Hallmark Mount Croft is centred on enjoying what matters most. Through Hallmark's Relationship-centred Care, the team takes time to build meaningful relationships with residents and their families, learning individual stories, preferences, and passions to tailor care to each person.
Hallmark All-Inclusive living brings financial peace of mind and life's little luxuries, helping residents look and feel their best. Recognising the importance of togetherness, the home welcomes couples to stay together, allows much-loved pets to move in, and encourages visits from family and friends at any time of day or night.
Contact Hallmark Mount Croft Care Home to confirm what's included and get a personalised quote:
Hallmark Mount Croft Care Home has a Review Score of 9.9 (9.907) out of 10, based on 20 reviews in the last 2 years.
Over all time Hallmark Mount Croft Care Home has 20 reviews.
Raph & Cheryl are incredible people,...
Raph & Cheryl are incredible people, who go over and above any expectation to ensure my dad gets the best care and support. They are two wonderful people.
For the first time in a year shes smiling, laughing and is happy. The home knows mom circumstances and everyone has gone up and beyond. Thank you all.
For the first time in a year shes smiling, laughing and is happy. The home knows mom circumstances and everyone has gone up and beyond. Thank you all.
We are very proud of our team and the compassionate, personalised care they provide. Hearing that their dedication...
Thank you so much for your wonderful feedback. We are truly delighted to hear how happy your mum is and that she is smiling and laughing again - that really means everything to us.Thank you for your trust in Mount Croft and for taking the time to share your experience.
Grandad been at Mount Croft since May 2025. He has settled in well and the staff adore him. Lovely staff. The celebrations involving family for Xmas Day lunch along with a special New Year Eve Party involving entertainment and meal for all the family was smashing. Thanks to all the hard work of the...
Grandad been at Mount Croft since May 2025. He has settled in well and the staff adore him. Lovely staff. The celebrations involving family for Xmas Day lunch along with a special New Year Eve Party involving entertainment and meal for all the family was smashing. Thanks to all the hard work of the staff. Carers have hearts of gold and show grandad such kindness. Thank you .
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your grandad has settled in so well at Mount Croft since joining us in May 2025. It means a great deal to know that he feels so well cared for and that our team's kindness has made a positive...
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that your grandad has settled in so well at Mount Croft since joining us in May 2025. It means a great deal to know that he feels so well cared for and that our team's kindness has made a positive difference to him.Thank you again for your support and trust in Mount Croft Care Home.
We have had a wonderful day. Decorations in dining room were fabulous! The singer was very good and everyone joined in. Our meal was delicious, nice glass of wine too!! Everyone dressed up to get in the festive spirit. The staff went above and beyond to make it a happy day. A lots to organise and...
We have had a wonderful day. Decorations in dining room were fabulous! The singer was very good and everyone joined in. Our meal was delicious, nice glass of wine too!! Everyone dressed up to get in the festive spirit. The staff went above and beyond to make it a happy day. A lots to organise and they certainly made the grade! What a great way to end the year.
Thank you so much for sharing your lovely feedback. We're delighted to hear that you had such a wonderful day and enjoyed the festive decorations, entertainment and delicious meal. It's great to know that the singer, festive atmosphere and everyone dressing up helped make the occasion special. Our...
Thank you so much for sharing your lovely feedback. We're delighted to hear that you had such a wonderful day and enjoyed the festive decorations, entertainment and delicious meal. It's great to know that the singer, festive atmosphere and everyone dressing up helped make the occasion special. Our team worked hard to create a joyful celebration, so your kind words about them going above and beyond mean a great deal to us. Thank you for celebrating with us, and we're so pleased it was a memorable way to end the year.
Mount Croft has been excellent in all respects, from my first visit to be shown around to helping my husband to settle in well. I'm also most pleased to see their care and compassion towards all residents whenever I visit. Today, they have gone above and beyond providing a wonderful New Year's meal...
Mount Croft has been excellent in all respects, from my first visit to be shown around to helping my husband to settle in well. I'm also most pleased to see their care and compassion towards all residents whenever I visit. Today, they have gone above and beyond providing a wonderful New Year's meal and entertainment for residents and their families. Mount Croft staff are amazing!
Thank you so much for your lovely review of Mount Croft. We're delighted to hear that you had such a positive experience from your very first visit and that your husband has settled in well. Your kind words about the care and compassion shown to all residents mean a great deal to our team. We're...
Thank you so much for your lovely review of Mount Croft. We're delighted to hear that you had such a positive experience from your very first visit and that your husband has settled in well. Your kind words about the care and compassion shown to all residents mean a great deal to our team. We're also pleased that you enjoyed the New Year's meal and entertainment . Thank you again for your support and for recognising the dedication of our amazing staff.
The staff are always warm and welcoming and always treat my parents with respect and kindness. The food is wholesome and appetising. The rooms are always clean and presentable. This is more like a 5* hotel. The best recommendation I can give is that I would happily come here in a heartbeat. Thanks...
The staff are always warm and welcoming and always treat my parents with respect and kindness. The food is wholesome and appetising. The rooms are always clean and presentable. This is more like a 5* hotel. The best recommendation I can give is that I would happily come here in a heartbeat. Thanks to all the staff for everything they do.
Thank you so much for your wonderful review of Mount Croft.
We're truly grateful for your kind words and are delighted to hear that your parents are treated with such respect and kindness by our team. It's lovely to know that you feel welcomed, enjoy the standard of our food, and find the home...
Thank you so much for your wonderful review of Mount Croft.
We're truly grateful for your kind words and are delighted to hear that your parents are treated with such respect and kindness by our team. It's lovely to know that you feel welcomed, enjoy the standard of our food, and find the home clean and comfortable.
Your recommendation means the world to us. Thank you again for your support, and for recognising the dedication of our staff.
The staff are very friendly and good at their jobs, always willing to help, always smiling. The home is always clean and tidy, and the food is excellent.
The staff are very friendly and good at their jobs, always willing to help, always smiling. The home is always clean and tidy, and the food is excellent.
We're delighted to hear that you find our staff friendly, helpful and always smiling, your comments will mean a great deal to the whole team.
It's also lovely to know your feedback about the cleanliness of the home and that you enjoyed...
Thank you very much for your kind review of Mount Croft.We're delighted to hear that you find our staff friendly, helpful and always smiling, your comments will mean a great deal to the whole team.
It's also lovely to know your feedback about the cleanliness of the home and that you enjoyed the food we provide, our kitchen team will be delighted to hear this.
Thank you again for taking the time to share your experience.
The staff are very caring and understanding. The rooms and living spaces are very clean and well kept. Would recommend.
The staff are very caring and understanding. The rooms and living spaces are very clean and well kept. Would recommend.
Thank you for your kind review and recommendation of Mount Croft.
We're very pleased to hear that you found our staff to be caring and understanding, and that the rooms and living spaces are clean and well maintained. Creating a warm, supportive and comfortable environment is extremely...
Thank you for your kind review and recommendation of Mount Croft.
We're very pleased to hear that you found our staff to be caring and understanding, and that the rooms and living spaces are clean and well maintained. Creating a warm, supportive and comfortable environment is extremely important to us, so your feedback is greatly appreciated.
Thank you again for taking the time to share your experience.
Mom moved into Mount Croft in September and settled in very well and very quickly indeed. This in itself made you and her feel much happier than her previous environment. The staff are all extremely helpful, friendly and professional which again gives us great confidence that we have chosen a...
Mom moved into Mount Croft in September and settled in very well and very quickly indeed. This in itself made you and her feel much happier than her previous environment. The staff are all extremely helpful, friendly and professional which again gives us great confidence that we have chosen a fabulous Care Home for mom. Thank you to all the staff who look after mom.
Thank you so much for taking the time to leave such a kind and thoughtful review.
We are delighted to hear that your Mother settled into Mount Croft so quickly and comfortably, and that this has brought reassurance and happiness to both of you. Knowing that residents feel at home with us is...
Thank you so much for taking the time to leave such a kind and thoughtful review.
We are delighted to hear that your Mother settled into Mount Croft so quickly and comfortably, and that this has brought reassurance and happiness to both of you. Knowing that residents feel at home with us is incredibly important, and your feedback means a great deal to the whole team.
Your lovely comments about our staff being helpful, friendly and professional will be shared with everyone - they will be truly appreciated. It is a privilege to care for your Mother, and we are very grateful for the trust you have placed in us.
Thank you once again for your support and kind words.
I lived at Mount Croft Care Home for over 5 months and it was the ideal place to start my health recovery. I just want to give some words that reflect my stay. Help and encouragement with my recuperation. I got care and support from the caring, kind, friendly carers. They were always helpful and...
I lived at Mount Croft Care Home for over 5 months and it was the ideal place to start my health recovery. I just want to give some words that reflect my stay. Help and encouragement with my recuperation. I got care and support from the caring, kind, friendly carers. They were always helpful and reassuring. MC is a beautiful home and it was kept very clean. It was always possible to find a peaceful spot. Overall a loving and happy place.
Thank you so much for sharing such a thoughtful review. We're delighted to hear that your time at Mount Croft Care Home supported your recovery in such a positive way. Knowing that you felt encouraged, reassured and well cared for truly means a great deal to the whole team. It's wonderful to hear...
Thank you so much for sharing such a thoughtful review. We're delighted to hear that your time at Mount Croft Care Home supported your recovery in such a positive way. Knowing that you felt encouraged, reassured and well cared for truly means a great deal to the whole team. It's wonderful to hear that you found the home clean, peaceful and welcoming. Creating a calm and comfortable environment is something we work hard to maintain. Your kind words about the carers being friendly, supportive and kind will be deeply appreciated. Thank you again for taking the time to reflect on your stay. We're so pleased that Mount Croft felt like a loving and happy place for you during your recovery
The staff have been kind and caring during the admission and first two days of his respite care. We're really pleased with how things have gone so fare and wouldn't hesitate to recommend Mount Croft to others.
The staff have been kind and caring during the admission and first two days of his respite care. We're really pleased with how things have gone so fare and wouldn't hesitate to recommend Mount Croft to others.
Thank you for taking the time to provide your feedback regarding the recent admission and initial days of your loved one's respite stay at Mount Croft.We are very pleased to hear that you have found our team to be kind and caring during this important time. Supporting a smooth and reassuring...
Thank you for taking the time to provide your feedback regarding the recent admission and initial days of your loved one's respite stay at Mount Croft.We are very pleased to hear that you have found our team to be kind and caring during this important time. Supporting a smooth and reassuring transition into care is something we take great pride in, and it is most encouraging to know that your experience has been positive.Your kind recommendation is sincerely appreciated, and your comments will be shared with the wider team as a valued recognition of their commitment and compassion.Thank you once again for your thoughtful words and for placing your trust in Mount Croft.
My friend came to yourselves about a month ago. My friend has settled in very well and all the staff go above and beyond for the residents here. Staff are very caring and kind and are friendly to the visitors too. It has a very homey atmosphere and the food is beautiful and home-cooked. Also an...
My friend came to yourselves about a month ago. My friend has settled in very well and all the staff go above and beyond for the residents here. Staff are very caring and kind and are friendly to the visitors too. It has a very homey atmosphere and the food is beautiful and home-cooked. Also an array of options. Couldn't be better and it's more than 10/10 for everything.
Thank you for your lovely review of Mount Croft. We're so pleased to hear that your friend has settled in well and that you've found our team to be consistently kind and caring. Our catering team will be especially delighted by your compliments on the food, everything is freshly prepared, so it's...
Thank you for your lovely review of Mount Croft. We're so pleased to hear that your friend has settled in well and that you've found our team to be consistently kind and caring. Our catering team will be especially delighted by your compliments on the food, everything is freshly prepared, so it's wonderful to know that the quality and variety have stood out to you. Thank you again for your kind words and recommendation, your feedback means a great deal to the whole team.
Total experience - excellent
Total experience - excellent
Thank you for your wonderful review. We're delighted to hear that your experience at Mount Croft was such a positive one. We truly appreciate you taking the time to share your feedback.
This care home is exceptional. Care being the optimum word. Every need is met, nothing is too much trouble for the staff. Comfort and security assured. In my experience this care home will not be beaten in any of the important issues relating to having a loved one in need of care. Puts my mind at...
This care home is exceptional. Care being the optimum word. Every need is met, nothing is too much trouble for the staff. Comfort and security assured. In my experience this care home will not be beaten in any of the important issues relating to having a loved one in need of care. Puts my mind at rest knowing that my husband is in safe hands and that I can now concentrate all of my efforts in getting myself well again after my major surgery. Would check in myself if I am ever in need.
Thank you for your kind words and thoughtful review of Mount Croft. We're so pleased to know that you feel peace of mind regarding your husband's care and that you consider our support to be exceptional. Providing compassionate, high-quality care is at the core of everything we do, and we're glad...
Thank you for your kind words and thoughtful review of Mount Croft. We're so pleased to know that you feel peace of mind regarding your husband's care and that you consider our support to be exceptional. Providing compassionate, high-quality care is at the core of everything we do, and we're glad to have been able to support you both. Wishing you all the very best in your recovery. Your kind feedback truly means a great deal to the team and will be warmly received.
We looked at various homes to ensure we found the best for my Nan. At a daunting time for all, the staff at Mount Croft really helped us through the process and made the decision much less worrying and stressful than we thought. We are so pleased we chose here. Nan always has a smile on her face,...
We looked at various homes to ensure we found the best for my Nan. At a daunting time for all, the staff at Mount Croft really helped us through the process and made the decision much less worrying and stressful than we thought. We are so pleased we chose here. Nan always has a smile on her face, enjoys the wonderful facilities and has a huge variety of food to choose from and we can already see a difference in Nans health and regaining her confidence. Thank you to the staff.
Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that our team was able to support you during what we understand can be a particularly emotional time when selecting a care home for a loved one.It brings us great joy to know that your Nan is happy, frequently...
Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that our team was able to support you during what we understand can be a particularly emotional time when selecting a care home for a loved one.It brings us great joy to know that your Nan is happy, frequently smiling, and enjoying both the home and the food. Knowing that we are making a positive difference in her life is deeply rewarding and at the heart of everything we do.We sincerely appreciate your thoughtful words and will be sure to share them with the entire team, they will be truly heartened by your feedback.
The home is beautiful, stuff wonderful. Manager very engaging. The food is first class. The atmosphere is so happy and relaxed as the staff are all so happy and kind. It is like a 5 star hotel. Has to be seen to be believed. Mum is very happy and settled straight away. I highly recommend it.
The home is beautiful, stuff wonderful. Manager very engaging. The food is first class. The atmosphere is so happy and relaxed as the staff are all so happy and kind. It is like a 5 star hotel. Has to be seen to be believed. Mum is very happy and settled straight away. I highly recommend it.
Thank you for taking the time to share your kind review of our home. We're so pleased to hear that your mother is happy and settled, and that she felt at ease from the very beginning. Knowing that we've helped create a positive experience for her means a great deal to us. Your kind words and...
Thank you for taking the time to share your kind review of our home. We're so pleased to hear that your mother is happy and settled, and that she felt at ease from the very beginning. Knowing that we've helped create a positive experience for her means a great deal to us. Your kind words and recommendation will be truly appreciated by our Home Manager and the entire care team, who are dedicated to providing the highest standard of care. Thank you once again for your thoughtful feedback.
It was great to see Mom so settled and so immediately in Mount Croft. She was 6 years in another local care home and was clearly and continually disappointed by both the care and the quality and variety of food which is so important to her. The difference being in Mount Croft has had on her mental...
It was great to see Mom so settled and so immediately in Mount Croft. She was 6 years in another local care home and was clearly and continually disappointed by both the care and the quality and variety of food which is so important to her. The difference being in Mount Croft has had on her mental health and well being is a joy to see.
Thank you for your kind review of Mount Croft Care Home. We are so pleased to hear that your mother has settled in well and that you've noticed a positive difference in her mental health and overall wellbeing. This is at the very heart of what we strive for, and your feedback will mean a great deal to our dedicated team.
Mount Croft is beautiful. My interaction with the manager and staff has been wonderful and reassuring. They have gone over and above to help us settle my father in. All staff are friendly, attentive and caring. Appreciate not many residents at the moment but wonderful start and hope this level of...
Mount Croft is beautiful. My interaction with the manager and staff has been wonderful and reassuring. They have gone over and above to help us settle my father in. All staff are friendly, attentive and caring. Appreciate not many residents at the moment but wonderful start and hope this level of care and kindness continues. Well done!
Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that your father has settled in well and that our Manager and care team were able to support you during the move. Your kind words about our team being friendly and caring are deeply appreciated. Providing...
Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that your father has settled in well and that our Manager and care team were able to support you during the move. Your kind words about our team being friendly and caring are deeply appreciated. Providing compassionate, person-centred care is at the heart of what we do, and it is incredibly rewarding to know that this has been reflected in your experience.Thank you again for taking the time to share your thoughts, it means a great deal to all of us.
When we were looking for a care home for my mother who had been diagnosed with vascular dementia, we were keen to look at the new care home being built in Bromsgrove. We attended their open day for a good look around and met some of the staff who were very caring and informative. Mother has been...
When we were looking for a care home for my mother who had been diagnosed with vascular dementia, we were keen to look at the new care home being built in Bromsgrove. We attended their open day for a good look around and met some of the staff who were very caring and informative. Mother has been there for six weeks now and we cannot fault the quality of the care, food and facilities provided at Mount Croft. Her on-suite bedroom has everything she needs and she looks a lot better than before.
Thank you very much for your kind and thoughtful review of Mount Croft Care Home. We are truly delighted to hear that you are pleased with the standard of care your mother is receiving.It means a great deal to our dedicated care team to know that their compassion and attentiveness have made a...
Thank you very much for your kind and thoughtful review of Mount Croft Care Home. We are truly delighted to hear that you are pleased with the standard of care your mother is receiving.It means a great deal to our dedicated care team to know that their compassion and attentiveness have made a positive impression. We are equally pleased that you found the quality of our food to be of a high standard-this is something we take great care and pride in, each and every day.Once again, thank you for your kind words and continued trust. Your feedback is deeply appreciated by all of us at Mount Croft
My mother has gone into this care home which I must say is more like a hotel and so much to do so many different rooms for activities. The staff are 2nd to none and it has been a really enjoyable stay. The food is way above any care home around and I have seen a few the place is decorated to such a...
My mother has gone into this care home which I must say is more like a hotel and so much to do so many different rooms for activities. The staff are 2nd to none and it has been a really enjoyable stay. The food is way above any care home around and I have seen a few the place is decorated to such a high standard and the furnishings are luxurious. I recommend anybody thinking of a home this is the one.
Thank you so much for your kind review of Mount Croft Care Home. We're truly delighted to hear your positive feedback about our beautiful home and our dedicated care team. We're especially pleased that you enjoyed the high standard of our food, our catering team takes great pride in preparing meals...
Thank you so much for your kind review of Mount Croft Care Home. We're truly delighted to hear your positive feedback about our beautiful home and our dedicated care team. We're especially pleased that you enjoyed the high standard of our food, our catering team takes great pride in preparing meals of the highest quality, and they will be thrilled to hear your comments.Thank you once again for your thoughtful recommendation, it means a great deal to all of us.
Please contact the home for current vacancies
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Hello! I’m Liza, the Home Manager here at Mount Croft Care Home. I’ve had the privilege of working in the care sector since 2007, beginning my...
Hello! I’m Liza, the Home Manager here at Mount Croft Care Home. I’ve had the privilege of working in the care sector since 2007, beginning my journey as a Care Assistant and gradually working my way into management. It’s a career I’m incredibly proud of.
I’m passionate about providing not just high-quality care, but also a fulfilling and joyful lifestyle for our residents. I feel truly fortunate to lead such a dedicated and compassionate team here at Mount Croft.
Family means everything to me, and it’s an honour to welcome each new resident into our Mount Croft family.
Feel free to drop in for a chat – the kettle’s always on, and we’d love to see you!
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 72 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Mount Croft Care Home to verify any information. View our terms and conditions. Hallmark Mount Croft Care Home has an Enhanced Service -what an Enhanced Service includes.