Mount Croft Care Home

277 Birmingham Road, Bromsgrove B61 0EP
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9.0 6 Reviews
  • Mount Croft Care Home, Bromsgrove
Mount Croft Care Home in Bromsgrove, Worcestershire offers a welcoming home for people needing care.

The care home provides dignified, high quality care to residents.

Resident receive care from trained, friendly staff and can enjoy a variety of social activities to suit their interests.

Tasty meals are prepared for residents which cater to special dietary requirements.

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Care Provided

Type of Service

    Residential Home
  • For a maximum of 72 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Facilities

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1413

These prices are only a guideline, please contact Mount Croft Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)

Good to Know

Person in charge

  • Liza Dews (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (72)

Mount Croft Care Home Reviews (6)

9.0

Mount Croft Care Home has a Review Score of 9.0 (9.003) out of 10, based on 6 reviews in the last 2 years. Over all time Mount Croft Care Home has 6 reviews.

Overall Experience

  • 6
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Date Published

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Review from J W (Granddaughter of Resident) published on 27 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at various homes to ensure we found the best for my Nan. At a daunting time for all, the staff at Mount Croft really helped us through the process and made the decision much less worrying and stressful than we thought. We are so pleased we chose here. Nan always has a smile on her face, enjoys
the wonderful facilities and has a huge variety of food to choose from and we can already see a difference in Nans health and regaining her confidence. Thank you to the staff.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that our team was able to support you during what we understand can be a particularly emotional time when selecting a care home for a loved one.It brings us great joy to know that your Nan is happy, frequently smiling, and enjoying both the home and the food. Knowing that we are making a positive difference in her life is deeply rewarding and at the heart of everything we do.We sincerely appreciate your thoughtful words and will be sure to share them with the entire team, they will be truly heartened by your feedback.

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Review from V J (Daughter of Resident) published on 25 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is beautiful, stuff wonderful. Manager very engaging. The food is first class. The atmosphere is so happy and relaxed as the staff are all so happy and kind. It is like a 5 star hotel. Has to be seen to be believed. Mum is very happy and settled straight away. I highly recommend it.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you for taking the time to share your kind review of our home. We're so pleased to hear that your mother is happy and settled, and that she felt at ease from the very beginning. Knowing that we've helped create a positive experience for her means a great deal to us. Your kind words and recommendation will be truly appreciated by our Home Manager and the entire care team, who are dedicated to providing the highest standard of care. Thank you once again for your thoughtful feedback.

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Review from Carl D (Son of Resident) published on 23 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was great to see Mom so settled and so immediately in Mount Croft. She was 6 years in another local care home and was clearly and continually disappointed by both the care and the quality and variety of food which is so important to her. The difference being in Mount Croft has had on her mental health
and well being is a joy to see.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you for your kind review of Mount Croft Care Home. We are so pleased to hear that your mother has settled in well and that you've noticed a positive difference in her mental health and overall wellbeing. This is at the very heart of what we strive for, and your feedback will mean a great deal to our dedicated team.

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Review from L S (Daughter of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mount Croft is beautiful. My interaction with the manager and staff has been wonderful and reassuring. They have gone over and above to help us settle my father in. All staff are friendly, attentive and caring. Appreciate not many residents at the moment but wonderful start and hope this level of care
and kindness continues. Well done!

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you very much for your kind review of Mount Croft. We are truly pleased to hear that your father has settled in well and that our Manager and care team were able to support you during the move. Your kind words about our team being friendly and caring are deeply appreciated. Providing compassionate, person-centred care is at the heart of what we do, and it is incredibly rewarding to know that this has been reflected in your experience.Thank you again for taking the time to share your thoughts, it means a great deal to all of us.

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Review from H A (Daughter of Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were looking for a care home for my mother who had been diagnosed with vascular dementia, we were keen to look at the new care home being built in Bromsgrove. We attended their open day for a good look around and met some of the staff who were very caring and informative. Mother has been there
for six weeks now and we cannot fault the quality of the care, food and facilities provided at Mount Croft. Her on-suite bedroom has everything she needs and she looks a lot better than before.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you very much for your kind and thoughtful review of Mount Croft Care Home. We are truly delighted to hear that you are pleased with the standard of care your mother is receiving.It means a great deal to our dedicated care team to know that their compassion and attentiveness have made a positive impression. We are equally pleased that you found the quality of our food to be of a high standard-this is something we take great care and pride in, each and every day.Once again, thank you for your kind words and continued trust. Your feedback is deeply appreciated by all of us at Mount Croft

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Review from M G (Son of Resident) published on 22 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has gone into this care home which I must say is more like a hotel and so much to do so many different rooms for activities. The staff are 2nd to none and it has been a really enjoyable stay. The food is way above any care home around and I have seen a few the place is decorated to such a
high standard and the furnishings are luxurious. I recommend anybody thinking of a home this is the one.

Reply from Jenny Bellwood, Marketing Director at Mount Croft Care Home

Thank you so much for your kind review of Mount Croft Care Home. We're truly delighted to hear your positive feedback about our beautiful home and our dedicated care team. We're especially pleased that you enjoyed the high standard of our food, our catering team takes great pride in preparing meals of the highest quality, and they will be thrilled to hear your comments.Thank you once again for your thoughtful recommendation, it means a great deal to all of us.

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Current Review Score: 9.0 (9.003)

Overview of Review Score

The Review Score of 9.0 (9.003) out of 10 for Mount Croft Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.986 for Mount Croft Care Home is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.017 Points relating to the number of positive Reviews for Mount Croft Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 6 Positive Reviews ÷ 14.4 = 0.417

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Mount Croft Care Home

What types of Care is Mount Croft Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Mount Croft Care Home have?

There are 72 Single Rooms.

How far is Mount Croft Care Home to the centre of Bromsgrove?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mount Croft Care Home to verify any information. View our terms and conditions. Mount Croft Care Home has an Enhanced Service - more info.