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Murray & Evanthea House

QME Care (Queens House Kelso Ltd), Angraflat Road, Kelso, Scottish Borders TD5 7NS
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Care Provided by Murray & Evanthea House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 27 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,190N/A
Residential Dementia CareFrom £2,190N/A
Nursing CareFrom £2,190N/A
Nursing Dementia CareFrom £2,190N/A
Contact us for our current fee structure.

Fees may vary depending on need.

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority

Support you may be entitled to

  • If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £260.30 per week (if you are over the age of 65) and Free Nursing Care funding of up to £117.10 per week. This support is not reflected in this fee amount.

Good to Know

Group / Owner

Person in charge

  • Dawn Barrett(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2018
  • Last Refurbishment: 2018
  • Number of floors: 1

Room Information

  • Single Rooms (27)
  • Single Rooms with ensuite Wet Room (27)

Parking

  • On site parking
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Murray & Evanthea House Reviews (9)

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Over all time Murray & Evanthea House has 9 reviews.

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Review from Carol C (Sister of Resident) published on 8 December 2023 Submitted via Website
Overall Experience

I am most grateful for the support with ensuring my brother’s attendance at his brother’s funeral. A minor concern is that a pair of reading glasses that was purchased went missing and my brother seems to have not been encouraged to use them beforehand. I believe that social services have organised for a new pair to be bought and I would hope that he is encouraged to use these and do whatever reading he can and that the glasses are kept safe for him.

Reply from Steven Bailey, Executive Assistant at Murray & Evanthea House
Thank you for your feedback. It means a great deal and helps us to get it right the first time.

Our sincerest apologies for the situation with your brother's glasses. We will be sure to keep these safe.

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Review from V B (Sister of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

Superb care and accommodation, excellent food and programmes of activities. Staff are very professional and caring and create a gentle and supportive environment for their residents. My sister has settled well and appears happy and content, she loves the attention that staff give her and is comfortable in her new home. I have total confidence in the care that she has received. During the past two years.

Reply from Steven Bailey, Executive Assistant at Murray & Evanthea House

Thank you for the lovely feedback, it means a great deal.

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Review from Pamela L (Wife of Resident) published on 7 December 2023 Submitted via Website
Overall Experience

My husband has been in Murray East for over four months now. Like many before me, I struggled with the idea that my dear husband of over 40 years should need to leave his own home to be cared for. Never once has any member of staff suggested that I could have managed with a bit more help at home - it wasn't available anyway. We have been loved and cared for and I know we are in the presence of professionals. I have observed how staff dealt with my husband and learnt so much. I have also seen some of the challenges they have to deal with - nothing is too much trouble. The calm and gentleness have blown me away. Of course, life is never 100% perfect and on the only occasion I spoke with management about something which upset me, it was dealt with promptly with immediate feedback to me.

The thing is my husband was in another care home for two months beforehand - so I know how exceptional Murray East is.

Reply from Steven Bailey, Executive Assistant at Murray & Evanthea House

Thank you for your lovely feedback, it means a great deal.

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Review from Brenda H (Daughter of Resident) published on 16 August 2022 Submitted via Website
Overall Experience
Excellent caring service from supportive carers, cannot fault them.
Excellent food for residents, couldn't be better.
Lack of communication is still a problem, for example when 2 musicians arrived a couple of months ago this had been listed as happening in Murray West then became Murray East in the newsletter. When they arrived at reception there was no one who knew anything about where they should be! They were taken to Murray West where they gave a performance enjoyed by everyone but they weren't wearing masks! Obviously, it would have been impossible to sing with masks on. Carers didn't seem to know they were coming.
Not the first time that information wasn't getting to the right place.

Also, would like to see sun umbrellas provided and sunscreen for all residents outside in the sun on hot days, not just one tatty umbrella!

Reply from Steven Bailey, Executive Assistant at Murray & Evanthea House

Thank you for your review, we have passed your positive feedback onto our team. We are sorry that you feel on this occasion there was a lack of communication. We have many lines of communication from the relative's gateway, weekly/quarterly newsletters, e-mail/telephone, and daily staff huddles. In...  

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Review from H L (Wife of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

First class care. Superb staff who not only care for, support and show great kindness to the residents but also help and support me when feeling a bit low.

Staff are always very friendly, pleasant and generous with their time.

My husband is now at home in Murray & Evanthea House and I know he feels safe and secure.

Many, many thanks to all staff.

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Review from M R (Stepdaughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

I have always found the staff to be caring, compassionate and respecting of the resident's privacy. If one of the residents has been upset, then a member of the care staff has responded quickly with reassurance and comfort. Every effort is made to cater for any requests, by the resident, with regard to meals, should they want something 'special' to them eg a request for bacon and eggs at 4.00 in the afternoon!

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Review from Val D (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

What wonderful caring staff at QME care. Mum's treated with dignity and respect, we are happy that's where she will be in the end and know she is treated with the utmost care and attention. Thank you.

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Review from Alison S (Daughter of Resident) published on 9 August 2022 Submitted via Website
Overall Experience

My mum recently became a resident in Evanthea House. My initial contact with the home, through their website, gave me a very strong understanding of the underpinning ethos and values. This was very evident from my initial visit and in discussion with staff about my mum’s needs prior to her moving in.

The staff are always friendly and welcoming, nothing is too much trouble. The kindness has been extended to the wider family. I feel that my mum is in a place where she is well looked after and safe and her wishes and needs are understood. Mum is always telling me how much she likes the staff and the food!

We love the environment, which is welcoming and spotless. It is so nice that each resident has their own outdoor space which they can access from their rooms. The fact that there are only 9 residents in Evanthea with a consistent staff team is very important to us. We are delighted with how well Mum has settled and this is down to the care she receives from the team around her.

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Review from L S (Daughter of Resident) published on 17 February 2022 Submitted via Website
Overall Experience
Every town in the borders should have a QME care home. They know exactly how to look after individuals with dementia.
The care my loved one received was second to none. Their compassion and professionalism was outstanding.

Can not thank the staff enough especially the health care assistants.

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Regulatory Rating

Care Inspectorate (CI) Rating

Date: 23 January 2026
  • How well do we support people's wellbeing?
    Good

    (4)

  • How good is our leadership?
    Good

    (4)

  • How good is our staff team?
    Good

    (4)

  • How good is our setting?
    Very Good

    (5)

  • How well is care and support planned?
    Very Good

    (5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Frequently Asked Questions about Murray & Evanthea House

What types of Care is Murray & Evanthea House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Murray & Evanthea House have?

There are 27 Single Rooms.

What are the Facilities & Services at Murray & Evanthea House?

Own Furniture if required, Pet Friendly (or by arrangement), Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Murray & Evanthea House to the centre of Kelso?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Murray & Evanthea House to verify any information. View our terms and conditions. Murray & Evanthea House has a Basic Service -more info.