Conner's Place

(Oak Dene Residential), 47 Mostyn Avenue, Llandudno LL30 1YY
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8.6 5 Reviews
  • Conner's Place, Llandudno
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Care Provided

Primary Care Categories

  • Learning Disability / Autism
  • Mental Health Condition
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 6 Service Users

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Conner's Place Ltd

Person in charge

  • Caroline Williams (Service Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 18 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (6)
  • Couples/Companion Rooms (0)

Parking

  • On street parking available

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Conner's Place Reviews (5)

8.6

Conner's Place has a Review Score of 8.6 (8.582) out of 10, based on 5 reviews in the last 2 years.
Over all time Conner's Place has 5 reviews.

Overall Experience
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Total of 5, showing 1-5
Review from C M (Mother of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Should be renamed Conners prison due to me being told I had to make an application to the governor to see my daughter. This place should be closed down due to a catalogue from staff namely the manager and one of the carers.
Reply from David Kenworthy, Owner at Conner's Place

The resident concerned is currently a ward of court, she was placed with Conner's Place for her safety and we at Conner's Place are legally bound by the strictures and conditions of that Court Order. That said and not withstanding the evident frustration felt by the family over the enforced separation, our Manager and staff are constrained legally in the scope of communication with the family. Our aim is to support both families and residents with compassion, dignity, and clear communication, a difficult task considering the court ruling. We're pleased your daughter is currently thriving and happy in our care, Social Services are in agreement with our person centred care plan and we are monitored closely by the relevant authorities. We would welcome the opportunity to address the family's concerns within the legal framework allowed. It is in everyone's best interest that relationships are improved between ourselves and the family, especially as they affect their daughter. Thanks

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Review from T N (Mother of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, friendly, staff amazing, fresh food daily, my son is very well cared for. Very clean, fresh bedding weekly, clean clothes daily, friendly home, communication is good too. Always offered hot drink on arrival too, care is great no concerns, highly recommend.
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Review from Hayden J (Father of Resident) published on 23 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son is living with autism, learning disabilities, and epilepsy and has been a resident at Conner's Place for a little over 3 years. The building has been fitted out to a very high standard and is very well maintained. The residents have all the facilities they need. All staff are friendly, helpful,
knowledgeable and professional and clearly enjoy doing what they do. The management team are very proactive in both the general running of the facility and responding to issues as and when they arise. My son follows an independent living plan which is well managed and works well. He has a full week of planned activities, be it work experience or just out and about having fun. Most importantly, my son loves living at Conner's Place and is always excited about going back on a Monday morning after a weekend home visit. Nothing is ever perfect but I'm struggling to find any downsides and would highly recommend this facility to anyone.
Reply from David Kenworthy, Owner at Conner's Place

Thank you for your glowing review, your son is a joy to look after and is a large part of the Conner's Place family.

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Review from Richard m (Father of Resident) published on 5 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our daughter stayed for around 6 months just after being diagnosed with Autism, Conner's Place helped her accept her diagnosis and supported her in her adjustment to independent living. The two owners treated her as if she was one of their own, they dealt with every query she had and also ours quickly
and professionally. We are extremely grateful for the time she spent here as it gave her the confidence to be able to live a full life now. Something we did not think would happen before her time at Conner's Place.
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Review from S L (Mother of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My daughter, who has ASD, ADHD and a learning disability resided at Conner's Place for approximately 2 years. Following several years of failed placements in other establishments, Conner's Place was a 'God Send'. This placement provided the support, opportunities and homely environment that she was
greatly in need of. Within 12 months there was a marked improvement in her levels of independence and her mental well-being. She was clearly secure and happy for the first time in several years. A truly holistic setting which has enabled my daughter to progress into a supported living environment.
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Current Review Score: 8.6 (8.582)

Overview of Review Score

The Review Score of 8.6 (8.582) out of 10 for Conner's Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.207 for Conner's Place is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 58 Ratings = 4.207
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.375 Points relating to the number of positive Reviews for Conner's Place is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 4 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Frequently Asked Questions about Conner's Place

What types of Care is Conner's Place registered for?

Learning Disability / Autism, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Conner's Place have?

There are 6 Single Rooms.

What are the Facilities & Services at Conner's Place?

Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Conner's Place to the centre of Llandudno?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Conner's Place to verify any information. View our terms and conditions. Conner's Place has an Basic Service - more info.