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- Sister Winifred Laver Promoting Independence Centre care home
Care Provided by Sister Winifred Laver Promoting Independence Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Younger Adults
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Gateshead Council
- Local Authority Owned
Person in charge
- Nicole page(Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2024
- Number of floors: 3
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Sister Winifred Laver Promoting Independence Centre Reviews (15)
Sister Winifred Laver Promoting Independence Centre has a Review Score of 9.8 (9.755) out of 10, based on 14 reviews in the last 2 years.
Over all time Sister Winifred Laver Promoting Independence Centre has 15 reviews.
What an absolutely wonderful environment and such caring and diligent staff.
Thank you so much for the confidence building and rehabilitation- carried out with such patience and support.
I would particularly like to 'singal out' David who was just so friendly and attentive.
Thank you and God bless you all.
All the care staff, physios, chefs, cleaners etc were excellent and my husband had the best care for 3 weeks. He could hardly stand on admission and progressed to being fully independent using a zimmer frame on discharge, helped by all the care staff and physios. He had his own ensuite room with all the mod cons and the food was very good all cooked on site. This is a 5 star facility with 5 star staff.
Walking in I could feel the stress eliviate as the staff were genuinely happy to help.From the start the communication was first class and the understanding of my dad's situation and what was needed was overwhelming reassuring.
Facilties and room are lovley and nipping clean.Attention to detail for meds and rehabilitation can not be faulted.
However the thing that really stands out is the staff.From catering to manager everyone made my dad feel safe,welcome and of course well looked after.
After experiencing a few homes with my mum (good and bad) I have to say seeing your parent settled and secure makes a hell of diffrence.
Can't thank everyone enough for their time effort,friendlesness and professionalism.
Great place fantastic people who should all be proud of caring and doing a great job day in day out.
Thank you
My mother was transferred to Sister Winfred Laver's after a fall and a few weeks stay in hospital. When she arrived she could not stand on her own and was in excruciating pain. The staff, physios, OTs and Nurse Practitioner from local GP practice worked with her constantly for four weeks. At the end of the four weeks she is able to stand, walk short distances and is off the opiate medication. Her mood improved hugely due to the staff's(carers) happy and engaging attitude, encouraging her without pressure to make small gains each day and the good company she enjoyed. The building itself is beautiful, it doesn't have a smell, it's clean and bright and the rooms are large and airy with private facilities. The food was decent and enjoyable and the door security maintained throughout. There are reablement kitchens to get the resident back to independence. The only thing that would improve the facility is a reablement gym, if this is added I would not hesitate to award 5 stars.
My Mother had a four week stay here following a short stay in hospital after a couple of falls at home. She had lost her confidence and was very anxious upon arrival. The staff were fantastic with her and she gained alot of confidence with her walking and transferring with the help from the staff and occupational therapists attached there. Her mind was occupied with activities and enjoyed chatting with staff and other residents. She had a smooth transition from Sister Winifred to Housing 21 extra care facility with the quick work made by her re enablement officer. If given the chance she would have readily agreed to stay there for much longer or permanently.
He was given intensive physiotherapy support and received excellent care by all of the staff who looked after him. Everyone was very professional and nothing was too much trouble for them. He really thrived during his time there and was given excellent support and preparation for his return home.
The Social Worker attached to the home was also excellent and worked hard to provide a comprehensive discharge package for him.
All staff treated Dad with respect and enabled him to maintain his dignity. Having managed an Aged Care facility I have high expectations and I could not fault Sister Winifred Laver.
The staff are extremely helpfull
and provide a very friendly atmosphere
Witha a very professional attitude .
meals are exceptionally good
Plenty of variety.
Facilities fantastic
It's like living in a hotel.
So
Thankyou so much to one and all
For all your hard work , professionalism
and care.
Could not fault anything with the care home. Staff, meals, care all outstanding.
My Mam was in Winifred Laver centre last monthly and I have nothing but high praise for all staff concerned with her for care and consideration. I would recommend support centre for any one who should need it for the future. Thankyou
Most importantly, the medical care has been excellent with prompt action to use the GP services if there is any concern. In addition, the Social Services support has been amazing, she has followed up on every concern and also taken the time to get to know my aunt.
Thank you to the manager and the whole team.
Great staff, exceptional care.
My dad stayed at Sister Winifreds for about 8 weeks whilst he was being assessed to see if he could manage at home. I visited regularly throughout this time. The building both inside and out was always clean and tidy, staff were around and easy to find. My dad was really well looked after and treated with respect and kindness. He was really happy and despite being adamant that he wanted to go back home, when it came to it didn't want to go. The food looked very nice and my dad enjoyed it. The staff were very patient/user-focused and helped me a lot especially when providing information regarding concerns I had, which supported a better care plan for my dad. I could not fault this centre, and the staff made my dad's day when they made the effort to say goodbye to him. It was also very secure and there were lots going on over remembrance weekend which I thought was a wonderful idea, especially for older people. Five stars, no complaints at all.
My partner has been in Sister Winifred Laver for several weeks and he has received fantastic care and support from all the staff. They have also provided the same level of care for me as his partner and are so friendly and helpful in what is a difficult and emotional time for us.
Excellent provision while assessing what the future for your relative should be!
My mother-in-law (95) stayed in the care home for a few weeks after breaking her hip in a fall. She was so well looked after by every single member of staff, they were kind and friendly and she enjoyed her stay. She had physiotherapy regularly and is now able to manage in her own home again. Thank you everyone for your professionalism and kindness.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 May 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Sister Winifred Laver Promoting Independence Centre.
Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Sister Winifred Laver Promoting Independence Centre
What types of Care is Sister Winifred Laver Promoting Independence Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sister Winifred Laver Promoting Independence Centre have?
There are 40 Single Rooms.
What are the Facilities & Services at Sister Winifred Laver Promoting Independence Centre?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sister Winifred Laver Promoting Independence Centre to the centre of Gateshead?
1.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sister Winifred Laver Promoting Independence Centre to verify any information. View our terms and conditions. Sister Winifred Laver Promoting Independence Centre has a Basic Service -more info.