Swallowfield Garden Care Home

Chorley New Road, Horwich, Bolton BL6 6LH
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9.2 7 Reviews
  • Swallowfield Garden Care Home, Bolton
Swallowfield Garden Care Home in Horwich specialises in the care of people with complex needs. The specialist nursing home has been purposely developed to provide care and support for people with mental health needs, cognitive impairment and complex needs.

The home has 30 high quality, en-suite bedrooms spread across three floors. Residents also benefit from a variety of lounges, dining rooms, communal areas as well as a large landscaped garden.

Swallowfield provides an environment of trust, security and respect to facilitate personal growth and development.
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Care Provided

Primary Care Categories

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Tina Oakes (Manager)

Local Authority / Social Services

Admission Criteria

  • NHS and Social care, local authority
  • Ages from 1 to 65

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • There is an open visiting policy family and friends are welcome throughout the day. When possible visitors are asked to finish visiting at 8pm for the comfort of service users.

Parking

  • Free available on site parking

Swallowfield Garden Care Home Reviews (7)

9.2

Swallowfield Garden Care Home has a Review Score of 9.2 (9.158) out of 10, based on 5 reviews in the last 2 years.
Over all time Swallowfield Garden Care Home has 7 reviews.

Overall Experience
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Total of 7, showing 1-7
Review from G F (Sister of Resident) published on 18 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have always found the staff to be very helpful and supportive in trying to give the best care to my family member who has lived at the scheme since it opened.
Knowing that my family member has a team of caring people who are there for her is reassuring and enables me to have a fuller life with less
worry. There are activities arranged on a regular basis and I am encouraged to go in to the building on visits.
One lady is especially kind and thoughtful.
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Review from T J (Cousin of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited my cousin which I do every so often and I am always impressed with how friendly the staff are and how well the patients are looked after. My cousin is always clean and tidy which is difficult to maintain due to his numerous needs. Last Friday 25th July the activities co coordinator introduced
himself and went through all the activities. It was the obvious how passionate he is about his role and how much he cares for the patients.
I think it's amazing how even those who are in the advanced stages of dementia are still included in activities. Other care facilities could learn a lot from Swallowfields
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Review from Linda G (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Swallowfields have shown unwavering patience and care towards my father. They are amazing and a credit to their profession. I live far away and staff are always at the end of phone which is reassuring. They also make a good brew when I visit!
Reply from Tina Oakes, Home Manager at Swallowfield Garden Care Home

Hi Linda Thanks for your review. It is lovely to see how you feel about the staff I will pass on your words to them Oakes Home Manager

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Review from C S (Son of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was transferred to Swallowfields after his health deteriorated and needed full time care. Both myself and my father were initially apprehensive about the move but we were both put at ease from day one. The staff here work tirelessly to make sure the residents are well cared for and experience
actives whilst celebrating special occasions throughout the year.
All residents have a key worker. My fathers key worker, was always on hand to make sure all his needs were met and if I had any questions about his care these were always addressed quickly putting my mind at ease when it was time to leave after a visit. If you have to put a family member into a residential home you should consider this one.
Reply from Tina Oakes, Home Manager at Swallowfield Garden Care Home

Thankyou so much for your great review I have passed this to staff.

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Review from Louise O (Daughter of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has resided at Swallowfield Gardens for around 3 years now and he loves it here. After experiencing previous care home settings that were not the right fit for him or his specific needs, all the staff at Swallowfield Gardens are person centred and experienced in their individual roles. He loves
it here and there are loads of individual activities in house and external to suit each person. They always include families/friends with whats happening in the care home and provide regular family meetings in person and share minutes from these.
Reply from Tina Oakes, Home Manager at Swallowfield Garden Care Home

Thank you so much for your great review, I have passed this to staff.

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Review from Sheila H (Wife of Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Swallowfields is a friendly and inviting home. Staff can't do enough for the service users. My husband really enjoys the meals, which look inviting and satisfying. They do numerous activities to stimulate the residents. My husband is happy and content at Swallowfield.
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Review from G M (Resident) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant care from all staff. I can finally settle knowing my dad is safe and being looked after. My dad feels happy there; he's alot more company and made good relationships with all staff.
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Current Review Score: 9.2 (9.158)

Overview of Review Score

The Review Score of 9.2 (9.158) out of 10 for Swallowfield Garden Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.825 for Swallowfield Garden Care Home is calculated as follows: ( (47 Excellents x 5) + (10 Goods x 4) ) ÷ 57 Ratings = 4.825
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.333 Points relating to the number of positive Reviews for Swallowfield Garden Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (8)

Tina

Tina Oakes

Job Title: Registered Home Manager Joined: 2021

Registered General Nurse with over 20 years experience working in the care home sector. Experience includes. Managing general nursing unit. Leading the NHS discharge Team at WWL Hospital.

Jenna

Jenna Finch

Job Title: Clinical Lead Joined: 2022

Registered Mental Health nurse, 14 years experience working in health care sector. Worked within private health care for the past 12 years.

Ashleigh

Ashleigh Burke

Job Title: Team Leader Joined: 2022

Ashleigh likes to be known as Ash 18 years of health care experience. Worked in learning disabilities. Forensic mental health services. Home care, rehabilitation in mental health. Ash as also worked within general nursing environment.

Lynda

Lynda Herring

Job Title: Care Quality Lead Joined: 2020

Lynda is from Scotland, she has always worked in the private sector of healthcare predominately general nursing home. She was one of the first staff members in Swallowfield Gardens on its opening and will be celebrating 5 years with the company in 2025

Tracey

Tracey Atkins

Job Title: Support worker Joined: 2020

Tracey's first experience of healthcare was when she joined Swallowfield Gardens. She is a great support worker who cares deeply for our service users. She has developed great relationships with the service users. Tracey will be celebrating 5 years with the company in 2025

Iqbaul (Iggy)

Iqbaul (Iggy) Hussain

Job Title: Activity Co-Ordinator Joined: 2023

Iggy is the homes activity coordinator he is responsible ensuring our service users have great personal experiences whilst in the home. He has great ideas and fully involves all the service users. He works closely with family's gaining history on their loved ones that enables him to develop bespoke activities for each of our service users.

Simon

Simon Threlfall

Job Title: Kitchen Manager Joined: 2021

Simon has been with Cuerden since 2021. He and his team work to develop new and exciting menus within the home, always discussing with the service users their preferences and likes. He constantly tries new things and looks forward to the feedback he receives

Samantha

Samantha Nicholson

Job Title: Administration officer Joined: 2020

Samantha likes to be known as Sam, started with Cuerden care in 2020 when the home opened. She is there to support visiting families and professionals, but also supports the staff with any administrative issues. She always smiling and friendly.

Frequently Asked Questions about Swallowfield Garden Care Home

What types of Care is Swallowfield Garden Care Home registered for?

Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Swallowfield Garden Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Swallowfield Garden Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Swallowfield Garden Care Home to the centre of Bolton?

4.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Swallowfield Garden Care Home to verify any information. View our terms and conditions. Swallowfield Garden Care Home has an Enhanced Service - more info.