The Peninsula

My Father is a long term resident in the dementia ward of the care home. We find the home to be excellent and supportive. The staff are wonderful and show great care and compassion. The building is in good order and the rooms are very comfortable. Our father needs are catered for and we are very happy with the level of care.

We are delighted with the care Mum is receiving and also very grateful for the encouragement and help to us as a family during this time of transition.

Our needs as family are treated equally with the same empathy. When we needed to be guided as to how to do things, the Manager was clear, kind, very experienced and helped us to make decisions we would have found very difficult otherwise alone. That was a great comfort.

My mother has been a resident of The Peninsula now for 3 months and settled in wonderfully. The manager and indeed all staff are nothing less than amazing, both caring and compassionate. Alleviating all stress and worry that the family felt when having to place Mum into a care home. The manager goes above and beyond in every way, keeping the family updated regarding Mum's wellbeing and works tirelessly to deliver care that is second to none.

Due to an emergency change in their living situation, we had to make the very difficult decision to place both of my in-laws into residential care. The Peninsula had been recommended to us and from the moment we entered the building and met with the residential manager, I knew we had found a place that would meet our needs. The building itself, is like a 5-star hotel! The residents' rooms are all en-suite, and very well-appointed. The manager and her team have been incredible in helping my in-laws settle in, they care about making sure their needs are met, whilst safeguarding them, something we were really struggling to do in their own home. Nothing is ever too much for any of the staff I have met, they will always go out of their way to help me, even though I know my in-laws are not the only residents, I'm made to feel that they are important to the staff. The manager in particular, is amazing and has done so much to help them and us adjust to the new norm.

Thank you to the manager and her amazing team for all their love, care, support and professionalism!

The staff are amazing. I am so content knowing that he is being cared for with dignity, respect and love.

For me, having my aunt's best interests at heart, it's the staff, especially the residential manager, they talk to you to try and build up a portfolio of your loved one, they support them as best they can, and I have no doubt 100% that they care about every resident like it's their own family! This means more than anything.

My dad needed some respite care after being discharged from hospital and we were lucky enough to find a room for him at the Peninsula. The residential care manager was so helpful in helping us get him settled. All the staff have been lovely, very welcoming to Dad and his visitors. The standard of care and accommodation is excellent. We have been very pleased with all aspects of the Peninsula and would not hesitate to recommend it.

Dad moved into The Peninsula temporarily due to an urgent change in home circumstances and we feel very privileged that he was able to move in quickly and without any fuss. My family were very relieved to find the home such a well-managed, beautiful place to stay. The Peninsula is like a 5-star hotel. The staff are well trained and caring and it is clear that all the residents are comfortable and their individual needs are met with dignity and respect. The management goes above and beyond to put new residents and their families at ease during what can be a very difficult time. We will never forget the generosity and care shown by the manager and all the staff at The Peninsula to our Dad and to us. Thank you for everything!

Amazing care professionals in The Peninsula who take an active interest in residents' needs and comfort. Manager has a superb work ethic and takes ownership of the processes while working with a smile. The general surroundings and decor are first-class. A very comfortable and dignified environment. Could not be happier for my mother to be here.

We prefer a more cool environment and that is a tricky one. We go out a lot but I think that is no problem. The welcome from the staff, the desire to please is second to none. The ambience is superb. The food is extremely well cooked and generous too. Everything is good, over and above. I would award 5 stars if I were not, myself, so awkward.

All the staff are so helpful and attentive and I couldn’t ask for any better care for mum.

The Manager has gone over and above to keep us informed and made us feel welcome and included. The staff have been very friendly and accommodating helping with the settling-in process, and informative and thoughtful to the family.