The Peninsula

4 Castlebawn Road, Newtownards BT23 8AL
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Top 20 carehome certificate
9.8 13 Reviews
  • The Peninsula, Newtownards
The Peninsula Care Home, located in Newtownards, County Down, and owned by Dunluce Healthcare, is an 80-bed luxury home facilitating residential, nursing, dementia, respite, and palliative care.

Its excellent facilities include landscaped gardens, a high-end salon, private rooms for socialising, sensory rooms, and reminiscence rooms, with plenty of space available for family gatherings and celebrations.

The Peninsula’s stunning views of Scrabo Tower, Ards Airfield, and football training grounds make it a modern and contemporary living space designed with its residents at the forefront.

The team is specially trained to identify the individual needs of each resident and is committed to delivering person-centred care in a warm, welcoming, and safe environment.

Nestled in the heart of Newtownards, The Peninsula is located close to a number of amenities including coffee shops, libraries, markets, and public transport routes.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Residents Internet Access

Good to Know

Person in charge

  • Ashley Robinson (Residential Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

The Peninsula Reviews (13)

9.8

The Peninsula has a Review Score of 9.8 (9.767) out of 10, based on 13 reviews in the last 2 years.
Over all time The Peninsula has 13 reviews.

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Review from Karen M (Daughter of Resident) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been in residential care in the Peninsula for almost two months. She transitioned here from hospital and in her words 'couldn't be happier'.
The staff, without exception, are friendly, helpful, and approachable. Mum is always treated with dignity and kindness. The staff go over and above
to meet her needs.
Any issues have been resolved in a timely manner.
The home itself is finished to a very high standard. Mum has a lovely, spacious room which is bright and clean. She particularly enjoys going out into the beautiful garden which is always very well- maintained.
There is a well-designed range of daily activities for the residents and it has been so encouraging to receive updates and photos of Mum taking part.
We are delighted with the care Mum is receiving and also very grateful for the encouragement and help to us as a family during this time of transition.
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Review from Emma M (Daughter of Resident) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When the time came for Mum to be placed initially for respite care, we were devastated. It was a really difficult time. However, it very quickly became apparent that Mum was safe, very well cared for and treated with respect, dignity and compassion by all the Peninsula staff.
The facilities, including
bedrooms, social space and quiet space are second to none. Comfortable, homely, modern and cosy.
What sets Peninsula apart is, of course, the personnel. From our Residential Manager, to everyone working within the unit, these are people who are all genuinely concerned to help Mum adapt to her new environment. And to respond to her changing needs with compassion, understanding and kindness.
Our needs as family are treated equally with the same empathy. When we needed to be guided as to how to do things, the Manager was clear, kind, very experienced and helped us to make decisions we would have found very difficult otherwise alone. That was a great comfort.
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Review from Michael B (Son of Resident) published on 24 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of The Peninsula now for 3 months and settled in wonderfully. The manager and indeed all staff are nothing less than amazing, both caring and compassionate. Alleviating all stress and worry that the family felt when having to place Mum into a care home. The manager goes
above and beyond in every way, keeping the family updated regarding Mum's wellbeing and works tirelessly to deliver care that is second to none.
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Review from S P (Daughter-in-law of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to an emergency change in their living situation, we had to make the very difficult decision to place both of my in-laws into residential care. The Peninsula had been recommended to us and from the moment we entered the building and met with the residential manager, I knew we had found a place that
would meet our needs. The building itself, is like a 5-star hotel! The residents' rooms are all en-suite, and very well-appointed. The manager and her team have been incredible in helping my in-laws settle in, they care about making sure their needs are met, whilst safeguarding them, something we were really struggling to do in their own home. Nothing is ever too much for any of the staff I have met, they will always go out of their way to help me, even though I know my in-laws are not the only residents, I'm made to feel that they are important to the staff. The manager in particular, is amazing and has done so much to help them and us adjust to the new norm.
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Review from Joanna M (Niece of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
During my aunt's time in hospital and her need for respite care afterwards, I called Peninsula Care Home for help and advise on the availability of rooms.
I was shown around there and then by the very efficient residential manager.
I knew immediately this was the care home for my aunt.
The decor
is stunning throughout the home which makes it feel like a 5* hotel!
The staff are all lovely and friendly and couldn't do enough to help. They always keep in contact if any issues arise.
The food looks amazing and two coffee breaks a day with beautiful scones and fruit are much better than home!
My aunt has settled in really well and has made friends with other residents.
There are lots of activities for the residents to take part in from church service, school children entertaining them, bingo, birthday celebrations!
Hairdresser and podiatry also a Community Dentist.
Thank you to the manager and her amazing team for all their love, care, support and professionalism!
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Review from S T (Wife of Resident) published on 3 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, age 40, moved into the Peninsula in July 2024. Everything has been exceptional. From my first visit, to his transfer, to his care and support for me has been nothing short of outstanding.
I was concerned about his transfer to a new home and how it might impact on him but it was handled
with professionalism, care and attention to detail. The fact that there was a break between new residents moving in, gave the staff time to get to know his individual needs. The fact that the manager sent me a video of him the next day taking part in a music activity put my mind at ease.
From day one, The Peninsula has felt like his home. The welcome for me and family members is always warm and inviting. His medical, social and personal needs are met without hesitation. No request is too big or too small for the staff.
The staff are amazing. I am so content knowing that he is being cared for with dignity, respect and love.
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Review from A B (Niece of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been a resident in Peninsula now for a couple of months due to a change of circumstance at home and as a social developmental decision on behalf of the family, and from the very first day she has loved it! Her words "I cannot believe I can stay here with my own beautiful room and my own
bathroom". Immediately it relieved all the family's fears as my aunt was happy and felt safe, in what I can only describe as 5-star standard accommodation.
On top of this the professionalism of the staff, their dedication to making new residents feel part of a safe community, the decor, the food, the gardens, the attention to detail, just a beautiful environment.
For me, having my aunt's best interests at heart, it's the staff, especially the residential manager, they talk to you to try and build up a portfolio of your loved one, they support them as best they can, and I have no doubt 100% that they care about every resident like it's their own family! This means more than anything.
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Review from Barbara C (Daughter of Resident) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad needed some respite care after being discharged from hospital and we were lucky enough to find a room for him at the Peninsula. The residential care manager was so helpful in helping us get him settled. All the staff have been lovely, very welcoming to Dad and his visitors. The standard of care
and accommodation is excellent. We have been very pleased with all aspects of the Peninsula and would not hesitate to recommend it.
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Review from G K (Daughter of Resident) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into The Peninsula temporarily due to an urgent change in home circumstances and we feel very privileged that he was able to move in quickly and without any fuss. My family were very relieved to find the home such a well-managed, beautiful place to stay. The Peninsula is like a 5-star hotel.
The staff are well trained and caring and it is clear that all the residents are comfortable and their individual needs are met with dignity and respect. The management goes above and beyond to put new residents and their families at ease during what can be a very difficult time. We will never forget the generosity and care shown by the manager and all the staff at The Peninsula to our Dad and to us. Thank you for everything!
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Review from Mark M (Son of Resident) published on 9 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care professionals in The Peninsula who take an active interest in residents' needs and comfort. Manager has a superb work ethic and takes ownership of the processes while working with a smile. The general surroundings and decor are first-class. A very comfortable and dignified environment.
Could not be happier for my mother to be here.
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Review from N K (Niece of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager has gone over and above to keep us informed and made us feel welcome and included. The staff have been very friendly and accommodating helping with the settling-in process, and informative and thoughtful to the family.
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Review from J P (Daughter of Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into the residential part of this beautiful new home. I can honestly say that this is the best care home
I have seen in North Down.
It hasn’t been an easy decision deciding on the best place for Mum to go but as soon as I saw the Peninsula I could have cried. It was everything
and more that I could want for my mum.
The residential manager has been there through the whole process. Helping me prior to mum moving in, being there on arrival and continuing to support us on this new journey for us as a family.
The home itself is like a five star hotel. Lots of tastefully decorated living areas all of which have amazing views. The bedrooms (including en suite) are all beautifully decorated and spacious.
Everything has been so well thought of with a sensory room and a hair and nail bar. The dining room has a lovely relaxed feel with restaurant quality food.
All the staff are so helpful and attentive and I couldn’t ask for any better care for mum.
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Review from Ruth M (Resident) published on 23 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
We realise that we are different from most of our peers. We enjoy better health than most people, including our peers. We do therefore have difficulty fitting in with the mainstream. We eat a far greater proportion of vegetables than most. Perhaps our diet is unbalanced but we do enjoy excellent health.
We
prefer a more cool environment and that is a tricky one. We go out a lot but I think that is no problem. The welcome from the staff, the desire to please is second to none. The ambience is superb. The food is extremely well cooked and generous too. Everything is good, over and above. I would award 5 stars if I were not, myself, so awkward.
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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for The Peninsula is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.954 for The Peninsula is calculated as follows: ( (146 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 152 Ratings = 4.954
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.813 Points relating to the number of positive Reviews for The Peninsula is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 13 Positive Reviews ÷ 16 = 0.813
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Peninsula

What types of Care is The Peninsula registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Peninsula have?

There are 80 Single Rooms.

What are the Facilities & Services at The Peninsula?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Residents Internet Access are some of the Facilities & Services.

How far is The Peninsula to the centre of Newtownards?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Peninsula to verify any information. View our terms and conditions. The Peninsula has an Enhanced Service - more info.