Thorpe Wood Care Home

Earlham Road, Peterborough PE3 6TN
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Top 20 carehome certificate
9.8 28 Reviews
  • Thorpe Wood Care Home, Peterborough
Opened in 2019, Thorpe Wood Care Home in Peterborough is a specialist care facility thoughtfully designed to support individuals living with dementia.

This purpose-built home features four distinct household-style communities, each created to promote a sense of familiarity, independence, and comfort. Spacious en-suite bedrooms with modern wet rooms are complemented by welcoming communal areas, all tailored to meet a wide range of care needs—including residential, nursing, dementia, and complex dementia nursing care.

Thorpe Wood, believe in creating open, secure environments without restrictive units or locked floors. Thorpe Wood's unique household model encourages freedom of movement, meaningful connections, and a strong sense of belonging.

Beautifully positioned next to Thorpe Wood Golf Course, the home offers tranquil views and direct access to scenic walking paths leading to Ferry Meadows via Bluebell Woods. The vibrant safari-themed garden is a standout feature, enjoyed by both residents and the local community.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1550

These prices are only a guideline, please contact Thorpe Wood Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Jennifer Fabian-Mercader (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Thorpe Wood Care Home Reviews (28)

9.8

Thorpe Wood Care Home has a Review Score of 9.8 (9.781) out of 10, based on 9 reviews in the last 2 years.
Over all time Thorpe Wood Care Home has 28 reviews.

Overall Experience
  • 27
  • 1
  • 0
  • 0
  • 0
Date Published
  • 28
  • 1
  • 2
  • 9
  • 19
Reviewer Connection to Thorpe Wood Care Home
  • 11
  • 4
  • 4
  • 3
  • 3
  • 2
  • 1
Total of 28, showing 21-28
Review from S S (Daughter of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff treats my mother with kindness, patience and compassion. The activities are varied, the management team know the residents individually and they tailor the care to suit the individuals.
I would recommend Thorpe Wood to anyone, it is an exceptional care home.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Many thanks for taking the time to complete a review and writing such a lovely comment.
Our approach to care is all about the individual; providing appropriate care that meets the needs of the resident. I will pass on to the team your lovely review.

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Review from S C (Daughter-in-law of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experiences of the care provided span over an eight months period from March 2019 to date. Over this time, I have seen a small turnover of staff, those carers who don't make the grade, don't last long at Thorpe Wood. The standards required here are very high, as they should be in any care home. I
have got to know many of the staff and I am always thankful that they provide the best possible care. My lovely mother-in-law is as happy as she ever will be, now that she can no longer stay in her own home.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your thoughtful review; it is much appreciated when relatives take the time to submit a review.
We recognise that quality care is about having the right team in place to support our residents, and for this reason, we ensure that all our staff are trained and committed to providing a quality level of care.
I will pass on to the team your lovely review.

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Review from S D (Daughter of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Thorpe Wood was absolutely amazing! I cannot find fault with anything at all. The manager, secretary, carers, chef and activities lady were all really, really lovely! They supported my mum and me during my mum's transition from being at home to being in a home! It's just sad that
my mum's care needs have altered and now requires nursing care so she has now been moved.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for taking the time to send such a lovely review.
All the team are focused on providing a home for the residents and support to the family.
I will pass on to the team your lovely review.

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Review from D S (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is not a care home, it is a home that cares.
Wonderful staff, see to his every need, Dad is thriving there.
We have complete confidence in their ability in looking after Dad.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
Our approach is to provide a homely environment in which our residents live with the support they require to live a fulfilling life.
I will pass on to the team your kind words.

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Review from M W (Wife of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really impressed by the care my husband is receiving in Thorpe Wood. The building is extremely well designed with a very well tended and interesting garden which all the residents seem to enjoy. The carers themselves are extraordinarily kind, thoughtful and always on hand to give help. The meals
are varied and interesting with a choice of dining area. All in all, I cannot find anything to criticise.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.

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Review from Therese F (Sister of Resident) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am impressed by the care my sister is receiving, the staff are very friendly and caring both to the residents and their families. My sister loves the beautifully designed garden especially all the animals. Although the home is newly built it has a lovely homely feeling.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
The 'zoo' in the garden is proving popular with residents and visitors.
I will pass on to the team your kind words.

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Review from Jane W (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so glad to have moved our mother to Thorpe Wood care home. It offers the sort of welcome and comfort you would expect in a five star 'all inclusive' hotel. Every aspect of care has been carefully addressed and I honestly cannot find anything to fault. I am an experienced nurse with a considerable
number of jobs looking after the needs and integrity of elderly people. It is such a happy team with experienced activity co-ordinators and a lovely atmosphere and beautiful south facing garden.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Many thanks for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.

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  • Care / Support
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  • Treated with Dignity
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Review from C L (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving to Thorpe Wood in February, my father has settled in very quickly.
This is due to the kindness and exceptionally good care given by the staff and led well by the home manager.
The facilities are excellent, the food very good, the home has a lovely friendly atmosphere with lots of activities
provided.
I am delighted with how happy and content my father is.
It is a pleasure to visit Thorpe Wood and I am always made to feel so welcome.
I cannot fault the care given to my father by all the staff at Thorpe Wood.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home

Thank you for your lovely review.
It was great to hear how pleased you are with your father’s care. We know it can be a little daunting for the resident, and for the family, moving to a new home. Our approach is to make this a smooth transition by involving them with activities and encouraging them to make new friends with others.
I will pass on to the team your kind words.

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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Thorpe Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.981 for Thorpe Wood Care Home is calculated as follows: ( (104 Excellents x 5) + (2 Goods x 4) ) ÷ 106 Ratings = 4.981
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Thorpe Wood Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 9 Positive Reviews ÷ 10 = 0.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

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