Thorpe Wood Care Home

Earlham Road, Peterborough PE3 6TN
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Top 20 carehome certificate
9.7 37 Reviews
  • Thorpe Wood Care Home, Peterborough
Opened in 2019, Thorpe Wood Care Home in Peterborough is a specialist care facility thoughtfully designed to support individuals living with dementia.

This purpose-built home features four distinct household-style communities, each created to promote a sense of familiarity, independence, and comfort. Spacious en-suite bedrooms with modern wet rooms are complemented by welcoming communal areas, all tailored to meet a wide range of care needs—including residential, nursing, dementia, and complex dementia nursing care.

Thorpe Wood, believe in creating open, secure environments without restrictive units or locked floors. Thorpe Wood's unique household model encourages freedom of movement, meaningful connections, and a strong sense of belonging.

Beautifully positioned next to Thorpe Wood Golf Course, the home offers tranquil views and direct access to scenic walking paths leading to Ferry Meadows via Bluebell Woods. The vibrant safari-themed garden is a standout feature, enjoyed by both residents and the local community.
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Care Provided by Thorpe Wood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1550

These prices are only a guideline, please contact Thorpe Wood Care Home to find out the exact price for your requirements.

Contact Thorpe Wood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Thorpe Wood Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jennifer Fabian-Mercader (Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (50)
  • Single Rooms with Ensuite Wet Room (50)

Thorpe Wood Care Home Reviews (37)

9.7

Thorpe Wood Care Home has a Review Score of 9.7 (9.722) out of 10, based on 12 reviews in the last 2 years.
Over all time Thorpe Wood Care Home has 37 reviews.

Overall Experience
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Date Published
  • 37
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Reviewer Connection to Thorpe Wood Care Home
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Total of 37, showing 21-37
Review from Catherine M (Daughter of Resident) published on 31 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother entered this home with a view to long-term dementia care. Sadly, an illness meant she quickly deteriorated and we lost her relatively quickly. The care given to her at all stages was absolutely exemplary. She was treated with respect and dignity and every single member of the team spent time
getting to know her and us, as her family. Nothing was too much trouble and the kindness shown was extraordinary. I would recommend this care home to anyone.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for taking the time in giving us a very nice review. I will pass on your message to all the staff.
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Review from Christopher S (Nephew of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home was amazing, the staff were so informative, caring, kind and friendly, and nothing was too much trouble. As a family, we would recommend Thorpe Wood to anyone that needs care which can not be provided in the home.
We would like to thank everybody who looked after our Aunt.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you Chris for taking the time to review Thorpe Wood. We really appreciate your kind feedback which I will pass on to the team.
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Review from Marcia M (Daughter-in-law of Resident) published on 22 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was a resident at Thorpe Wood for almost 3 years. The staff are so kind and made her feel really at home. Prior to the pandemic, we could visit whenever we liked and stay as long as we wanted to. We were made to feel very welcome and always kept informed of any changes to Mum’s condition.
The facilities are like a 5* hotel and immaculately clean. The standard of food and entertainment is very good. Mum passed away with dignity at Thorpe Wood in January 2022.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you Marcia for your lovely review. The pandemic was a difficult time which required adapting our approach to provide the best care to all our residents and their families, as well. Thank you for your lovely feedback which I will pass on to the the Team.
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Review from Ann S (Wife of Resident) published on 15 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thorpe Wood Care Home cared for my husband for 2 and a half years before his death in May 2022. He had Parkinson's Disease but was then diagnosed with DLB (Dementia with Lewy Bodies). After I was no longer able to care for him at home, the staff and management at Thorpe Wood did an excellent job of
both caring for him and physically supporting him as his condition progressed and he was increasingly unable to do anything for himself. The day-to-day management of his condition was made possible by a dedicated and experienced staff and by an excellent management team who had the added job of keeping residents safe during Covid.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you Ann for writing an informative review. I will share the review with the team who will appreciate the thoughtfulness of your review.
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Review from Therese F (Sister of Resident) published on 25 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my sister arrived in Thorpe Wood she had been neglecting herself but after a few weeks she had put weight on as the staff gave her extra food, she even enjoyed a sandwich during the night. My sister was in the home for two years and the staff showed her care and love. When my sister became palliative
care and after a priest visited and told the staff she liked to say her prayers, the receptionist typed the Lord’s Prayer out and laminated it so it could be by her bedside and when I used to ring up. I was told by the nurse that they said the prayer with her. I know that would have been a great comfort to my sister. During the pandemic, the home did their utmost to allow us to see our relative. My friend arrived in the care home after been discharged from hospital. My friend was also in this care home for two years before passing away. Many times she told me she was happy and liked living there. She was a happy and friendly person but unfortunately towards the end she became difficult but the staff still showed her love, care and dignity. The staff always communicated with me keeping me update to date with her care which was important during Covid.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you Therese for the lovely review. It was our pleasure to look after both of them during the difficult pandemic time. It is kind of you to share your wonderful comments about the staff and the home and is appreciated. I will pass your comments on to the staff.
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Review from Niall H (Son of Resident) published on 27 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout my mother's time at Thorpe Wood; the care that she was given was superb. Sadly she passed away last week after many months of declining health but in this difficult time everyone at Thorpe Wood. Always did their utmost to look after her, and they showed great warmth and compassion. The home
is a bright, cheerful, well designed and spotless place, and all the staff are so friendly. Any visitor can see how well they engage with the residents. The communications from the home were exemplary, and the staff have coped magnificently with the terrible crisis that Covid-19 has presented. My sister and I will miss visiting Thorpe Wood. I cannot speak too highly of the home; it is a lovely place.
Reply from Jennifer Mercade, Care Home Manager at Thorpe Wood Care HomeThank you, Niall, for writing your lovely review. Your thoughtful and kind words are very much appreciated by every one of the team at Thorpe Wood.
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Review from Steve S (Son of Resident) published on 19 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't praise this care home enough for all the care and kindness given to my mother in the last 4 months of her life. The building, facilities, food, accommodation is all first class. The staff whether it be the carers, admin, kitchen or cleaning staff all were so friendly, helpful and treated my
mother with the utmost dignity. Yes, the fees would appear high but when you see what is provided you can appreciate they are value for money and certainly lower than some care homes.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you Steve for such a lovely review. I will share your review with the team who will appreciate the thoughtfulness of your words.
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Review from Jane W (Daughter of Resident) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are calm, kind and courteous. This was an excellent choice. Could I receive the newsletter and any important dates on email, please?
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your lovely review.
Please contact me about the newsletter distribution.
I will pass on to the team your kind words.
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Review from M F (Wife of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy with the staff.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your kind comment about the staff.
I will pass on to the team your review.
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Review from S S (Daughter of Resident) published on 6 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff treats my mother with kindness, patience and compassion. The activities are varied, the management team know the residents individually and they tailor the care to suit the individuals.
I would recommend Thorpe Wood to anyone, it is an exceptional care home.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeMany thanks for taking the time to complete a review and writing such a lovely comment.
Our approach to care is all about the individual; providing appropriate care that meets the needs of the resident. I will pass on to the team your lovely review.
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Review from S C (Daughter-in-law of Resident) published on 19 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experiences of the care provided span over an eight months period from March 2019 to date. Over this time, I have seen a small turnover of staff, those carers who don't make the grade, don't last long at Thorpe Wood. The standards required here are very high, as they should be in any care home. I
have got to know many of the staff and I am always thankful that they provide the best possible care. My lovely mother-in-law is as happy as she ever will be, now that she can no longer stay in her own home.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your thoughtful review; it is much appreciated when relatives take the time to submit a review.
We recognise that quality care is about having the right team in place to support our residents, and for this reason, we ensure that all our staff are trained and committed to providing a quality level of care.
I will pass on to the team your lovely review.
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Review from S D (Daughter of Resident) published on 25 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Thorpe Wood was absolutely amazing! I cannot find fault with anything at all. The manager, secretary, carers, chef and activities lady were all really, really lovely! They supported my mum and me during my mum's transition from being at home to being in a home! It's just sad that
my mum's care needs have altered and now requires nursing care so she has now been moved.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for taking the time to send such a lovely review.
All the team are focused on providing a home for the residents and support to the family.
I will pass on to the team your lovely review.
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Review from D S (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is not a care home, it is a home that cares.
Wonderful staff, see to his every need, Dad is thriving there.
We have complete confidence in their ability in looking after Dad.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your lovely review.
Our approach is to provide a homely environment in which our residents live with the support they require to live a fulfilling life.
I will pass on to the team your kind words.
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Review from M W (Wife of Resident) published on 21 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am really impressed by the care my husband is receiving in Thorpe Wood. The building is extremely well designed with a very well tended and interesting garden which all the residents seem to enjoy. The carers themselves are extraordinarily kind, thoughtful and always on hand to give help. The meals
are varied and interesting with a choice of dining area. All in all, I cannot find anything to criticise.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.
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Review from Therese F (Sister of Resident) published on 21 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am impressed by the care my sister is receiving, the staff are very friendly and caring both to the residents and their families. My sister loves the beautifully designed garden especially all the animals. Although the home is newly built it has a lovely homely feeling.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your lovely review.
The 'zoo' in the garden is proving popular with residents and visitors.
I will pass on to the team your kind words.
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Review from Jane W (Daughter of Resident) published on 11 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so glad to have moved our mother to Thorpe Wood care home. It offers the sort of welcome and comfort you would expect in a five star 'all inclusive' hotel. Every aspect of care has been carefully addressed and I honestly cannot find anything to fault. I am an experienced nurse with a considerable
number of jobs looking after the needs and integrity of elderly people. It is such a happy team with experienced activity co-ordinators and a lovely atmosphere and beautiful south facing garden.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeMany thanks for taking the time to complete a review and writing such a lovely comment.
I will pass on to the team your kind words.
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Review from C L (Daughter of Resident) published on 3 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving to Thorpe Wood in February, my father has settled in very quickly.
This is due to the kindness and exceptionally good care given by the staff and led well by the home manager.
The facilities are excellent, the food very good, the home has a lovely friendly atmosphere with lots of activities
provided.
I am delighted with how happy and content my father is.
It is a pleasure to visit Thorpe Wood and I am always made to feel so welcome.
I cannot fault the care given to my father by all the staff at Thorpe Wood.
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care HomeThank you for your lovely review.
It was great to hear how pleased you are with your father’s care. We know it can be a little daunting for the resident, and for the family, moving to a new home. Our approach is to make this a smooth transition by involving them with activities and encouraging them to make new friends with others.
I will pass on to the team your kind words.
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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Thorpe Wood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.922 for Thorpe Wood Care Home is calculated as follows: ( (130 Excellents x 5) + (11 Goods x 4) ) ÷ 141 Ratings = 4.922
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Thorpe Wood Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Feb 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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