Thorpe Wood Care Home

The care shown to my mother is outstanding. Staff go above and beyond to creating a loving family atmosphere. Food choices are excellent and every attempt is made to find something my mother would eat. Activities are regular and varied and sociable and include family members which adds to the warm, welcoming homely atmosphere. The building itself is kept beautiful clean and the layout encourages social interactions between staff, residents and relatives.

Not only was it emotional to lose our mum but we miss the superb team that cared for her.

I highly recommend Thorpe Wood Care Home. While the cleanliness is good, the quality of the food excellent, the activities varied and expertly given, what really sets it apart is the quality of all the team. Everyone is exceptional - the chefs, the cleaners, the activities coordinators, the admin team, the care and nursing teams. All staff showed respect to the residents and to each other, there is a calmness and an atmosphere of support, and fun. A real community. My sister and I knew that our brother was surrounded by caring, friendly and familiar faces during his final days, making him comfortable and secure. A huge and heartfelt thank you.

The best thing about Thorpe Wood Care Home is the staff, they genuinely cared about my grandma, always treated her with dignity and were friendly and welcoming to visiting family and friends. Thank you to all the staff that kept my grandma comfortable at the end of her life, she said you are all great and work really hard.

I cannot sing this place's praises any louder. The care is excellent. The building and the rooms are beautiful. The staff are the loveliest and most genuine people ever. Both of my grandparents have passed away in this place. Most recently, my grandma on Sunday. Every day they dressed her and it was the little details that meant the most to us, they would put in her earrings and make sure she had necklaces on, the things we used to forget as a family. When we weren’t there, staff would sit with her, speak to her and treat her the way you want your family to be treated. This is a care home. It was a home for her where she was cared for in a way we are so thankful for. They have made losing two of the most important people to us an easier experience. I cannot thank them enough.

It was a very hard decision to put our beautiful mum into a care home but after the great respect they gave to our poor father and care they gave him, was no hesitation to put Mum into Thorpe Wood Care Home. She was treated with the utmost respect, kindness, love support and help from all carers, from management to the owners. All gave 100% to our lovely mum, could not ask for better service. Thank you very much.

Thorpe Wood Care Home took care of our father back in 2021, only for twelve days after poor care at another care home. There was no hesitation when we had to put Mum into a care home in September 2023. This home is amazing, the love care and support they show the residents is just above and beyond. It actually moved us to tears when we first viewed. On many occasions, we’ve watched how endearing the staff are here, not only do they look after your loved ones, they look after you on every visit too. We could never thank them enough for taking care of our mother and father in their dying days, you are such special people. Thank you Thorpe Wood staff, you are all amazing people.

My husband was cared for at Thorpewood Care Home from August to November during his stay we found all the staff to be so caring and thoughtful to him and all the family. It made his stay so much more bearable during this difficult time.

My father recently passed away after being with Thorpe Wood for a few months. To secure a place here for him after visiting many care homes in the area, was perfect and at just the right time. The staff have been amazing, from the moment he arrived, he was treated with the utmost respect and given the best care to support his needs. He was losing weight and muscle so quickly and had been depriving himself of sleep and skipping meals before, but they got him settled, managed to get him sleeping again and got him eating regularly. They supported him and our family on every occasion and escorted him to hospital appointments. When times became difficult they made sure the whole family were kept informed of everything we needed to know. The last few months were troublesome emotionally, but knowing how well they were looking after my father was a massive comfort. All the family and my father were so well supported at every moment until he passed - my thanks to every one of the staff.

Thank you all.

I am looking forward to many happy, content and caring times ahead with my mom. Thank you Thorpe Wood.

We cannot recommend the family at Thorpe Wood highly enough. Thank you for being part of our lives.

My mother entered this home with a view to long-term dementia care. Sadly, an illness meant she quickly deteriorated and we lost her relatively quickly. The care given to her at all stages was absolutely exemplary. She was treated with respect and dignity and every single member of the team spent time getting to know her and us, as her family. Nothing was too much trouble and the kindness shown was extraordinary. I would recommend this care home to anyone.

We would like to thank everybody who looked after our Aunt.

My mother-in-law was a resident at Thorpe Wood for almost 3 years. The staff are so kind and made her feel really at home. Prior to the pandemic, we could visit whenever we liked and stay as long as we wanted to. We were made to feel very welcome and always kept informed of any changes to Mum’s condition. The facilities are like a 5* hotel and immaculately clean. The standard of food and entertainment is very good. Mum passed away with dignity at Thorpe Wood in January 2022.

Thorpe Wood Care Home cared for my husband for 2 and a half years before his death in May 2022. He had Parkinson's Disease but was then diagnosed with DLB (Dementia with Lewy Bodies). After I was no longer able to care for him at home, the staff and management at Thorpe Wood did an excellent job of both caring for him and physically supporting him as his condition progressed and he was increasingly unable to do anything for himself. The day-to-day management of his condition was made possible by a dedicated and experienced staff and by an excellent management team who had the added job of keeping residents safe during Covid.

When my sister arrived in Thorpe Wood she had been neglecting herself but after a few weeks she had put weight on as the staff gave her extra food, she even enjoyed a sandwich during the night. My sister was in the home for two years and the staff showed her care and love. When my sister became palliative care and after a priest visited and told the staff she liked to say her prayers, the receptionist typed the Lord’s Prayer out and laminated it so it could be by her bedside and when I used to ring up. I was told by the nurse that they said the prayer with her. I know that would have been a great comfort to my sister. During the pandemic, the home did their utmost to allow us to see our relative. My friend arrived in the care home after been discharged from hospital. My friend was also in this care home for two years before passing away. Many times she told me she was happy and liked living there. She was a happy and friendly person but unfortunately towards the end she became difficult but the staff still showed her love, care and dignity. The staff always communicated with me keeping me update to date with her care which was important during Covid.

Throughout my mother's time at Thorpe Wood; the care that she was given was superb. Sadly she passed away last week after many months of declining health but in this difficult time everyone at Thorpe Wood. Always did their utmost to look after her, and they showed great warmth and compassion. The home is a bright, cheerful, well designed and spotless place, and all the staff are so friendly. Any visitor can see how well they engage with the residents. The communications from the home were exemplary, and the staff have coped magnificently with the terrible crisis that Covid-19 has presented. My sister and I will miss visiting Thorpe Wood. I cannot speak too highly of the home; it is a lovely place.

I can't praise this care home enough for all the care and kindness given to my mother in the last 4 months of her life. The building, facilities, food, accommodation is all first class. The staff whether it be the carers, admin, kitchen or cleaning staff all were so friendly, helpful and treated my mother with the utmost dignity. Yes, the fees would appear high but when you see what is provided you can appreciate they are value for money and certainly lower than some care homes.

Staff are calm, kind and courteous. This was an excellent choice. Could I receive the newsletter and any important dates on email, please?