Earlham Road, Peterborough PE3 6TN
"Overall I would highly recommend Thorpe Wood Care Home. My family looked at other care homes and unanimously agreed this was the best…" Read all 28 reviews
Opened in 2019, Thorpe Wood Care Home in Peterborough is a specialist care facility thoughtfully designed to support individuals living with dementia. This purpose-built home features four distinct household-style communities, each created to promote… Read more about Thorpe Wood Care Home
Aldermans Drive, Peterborough PE3 6AR
"My mother was in The Maltings for just 8 weeks following a stay in hospital. Mum had previously been living in her own house with carers…" Read all 21 reviews
Located in a peaceful neighbourhood of Peterborough, The Maltings is a modern, purpose-built care home offering expert residential, nursing, and dementia care for up to 50 residents. Opened in 2014, this thoughtfully designed care facility features… Read more about The Maltings Care Home
Submitted via Postal Card • Report
Reply from Natasha Gwyther, Head of Marketing & Communications at The Maltings Care Home
Thank you so much for taking the time to share your feedback. We're really pleased to hear that your mum is happy and feels safe at The Maltings - that means a great deal to us. We're also glad you've found the manager approachable and willing to listen, as open communication with families is incredibly important. We appreciate your kind words about the carers and the important work they do. At the same time, we take on board your observations around motivation, communication, and the issue of missing items. These are all areas we are actively working to improve as Fortava Healthcare continues to implement new systems and processes at The Maltings. As these changes take effect, we hope you'll start to see more consistency in communication and a stronger sense of teamwork across the staff. Our aim is to provide a well-coordinated and compassionate environment where both residents and their families feel supported and reassured. Thank you again for your review
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Reply from Amar Marjara, Director at Thorpe Wood Care Home
Thank you for your wonderfully kind words. Mum will always have a special place in our hearts, especially being at Thorpe Wood from the onset, you could say that Mum was one of the pioneers of the home.
You will always be welcome to visit should you be passing by.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you for taking the time in giving us a very nice review. I will pass on your message to all the staff.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you Chris for taking the time to review Thorpe Wood. We really appreciate your kind feedback which I will pass on to the team.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you Marcia for your lovely review. The pandemic was a difficult time which required adapting our approach to provide the best care to all our residents and their families, as well. Thank you for your lovely feedback which I will pass on to the the Team.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you Ann for writing an informative review. I will share the review with the team who will appreciate the thoughtfulness of your review.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you Therese for the lovely review. It was our pleasure to look after both of them during the difficult pandemic time. It is kind of you to share your wonderful comments about the staff and the home and is appreciated. I will pass your comments on to the staff.
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Reply from Jennifer Mercade, Care Home Manager at Thorpe Wood Care Home
Thank you, Niall, for writing your lovely review. Your thoughtful and kind words are very much appreciated by every one of the team at Thorpe Wood.
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Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you Steve for such a lovely review. I will share your review with the team who will appreciate the thoughtfulness of your words.
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Submitted via Postal Card • Report
Reply from Jennifer Mercader, Care Home Manager at Thorpe Wood Care Home
Thank you for your lovely review.
Please contact me about the newsletter distribution.
I will pass on to the team your kind words.
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Average costs per week for care homes owned by Fortava Healthcare Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Fortava Healthcare Ltd, based on 2 out of 2 settings.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,450 |
Nursing Care | £1,750 |
All Care Types | £1,450 |
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fortava Healthcare Ltd to verify any information. View our terms and conditions. Fortava Healthcare Ltd has an Enhanced Service – more info.