Care Homes Owned by Fortava Healthcare Ltd

Could not wish for a better home for my wife. All staff and management are great to both resident and relatives alike. Thank you.

Thorpe Wood Care Home has a very calm & welcoming atmosphere. The staff are always pleasant & friendly, & seem to take a genuine interest in the residents. The layout of the building is varied with some areas designed for activities, and other quieter areas, including the lovely garden with seating in the sun or shade. My friend finds the garden a real haven in the warmer weather. Her room is spacious & everywhere seems to be clean & well-kept. My friend gets on well with the staff & feels well cared for.

It's a great home. Care is great, the staff are lovely and it's a pleasure to come to the home. My husband is happy with the care too. The food is good. The rooms are well kept and clean and tidy. The bathrooms are spotless

The food always looks excellent and plentiful and the staff ensure that drinks are given regularly. The rooms are spacious and have plenty of storage. The communal area is welcoming and there is always music or the tv on in the background. Would highly recommend.

We selected Thorpe Wood after viewing several care homes for our mother and it was the right decision. For over 5 years she was cared for and despite her needs changing the level of care didn't diminish. Our mother fully enjoyed the activities provided and was encouraged when necessary to get involved. Our mother passed away in the care home where she wanted to be. All the staff were caring, empathetic and respectful of her needs. As a family we had complete peace of mind she was safe and cared for.

My husband has Alzheimers and has recently spent two weeks respite care at Long Eaton View. He has been quite contented to stay there due to the friendliness of all the staff and the excellent care and consideration they have shown him. Also when I have visited I too have been given a warm welcome. The care home was recommended to us. We hope to visit again.

All staff approachable, helpful and showed respect, kindness and great communication with myself and friend who I was visiting.

The care and kindness my husband receives is absolutely first-class. They are considerate of all family members also - indeed I do feel part of the Thorpe Wood family.

Such a warm, welcoming, inclusive, home from home. It has been such a relief to finally know that my mother is safe and cared for. My mother is treated with dignity and respect, encouraged to join in with the many varied activities but her choice whether to participate is always respected. Visits from family and friends are encouraged and we are always made to feel so welcome. We couldn't have chosen anywhere better for my mother to live... Thank you Thorpe Wood

I find that there is not a lot of interaction between carers and residents. They do a good job with practicalities but not so much with the social element. Residents left alone with no company (except visitors). I appreciate the entertainment program is full but if the resident does not want to join in they are isolated and lonely.

With the help of one-to-one care, my dad has been cared for Extremely well and couldn't ask for better, thank you to all the staff at The Maltings

Since my sister has been at the Maltings, I have felt relieved to know that she is getting the best possible care there. The main thing to me is she seems happy and when I leave I feel that everyone there cares for her happiness too. She is now eating which she had almost stopped doing. This has only happened with lots of help and patience. The caring and comforting from all the care staff is amazing. My sister's personal care was almost non existent, but here she is always clean, tidy and healthy looking. I am always able to speak to someone about her condition. My sister has quite a lot of issues and I do not think she is very kind to the care staff. I am sorry for this and can only say a big thank you to everyone at the Maltings for looking after her so kindly.

Everyone is made to feel very welcome.

I can't fault this home at all, it's exceptionally led and the care team are worth their weight in gold

I am living at Thorpe Wood care home since November 2024. My stay at Thorpe Wood is very comfortable. The staff is good and always treat with respect and dignity. I enjoy my day with activities and lovely food. The management is always approachable and seek feedback regularly. I feel at home.

The Maltings is a lovely Care Home, always a nice welcome from the staff when we visit my wife. Her care has always been exceptional, we have total Peace of mind knowing she has the best care for her complex needs, So thank you to all at The Maltings for caring so much for my dear wife and the walks in the gardens which she loves. Thanks from all the family.

Not a complaint, but would be nice if the bedding was changed more frequently. Would also be nice if district nurses and facility team got in touch with residents' families to keep them in the picture of what's happening to their loved ones. Big lack of communication.

My husband and I visited several nursing homes when we were considering respite care, Thorpe Wood came out top of the list although we were concerned that we might have to go on a waiting list. The need for permanent care came quicker than we expected and thanks to the management staff my husband was able to become a resident. The rooms are well designed and very comfortable. The whole building is made to feel like 'home'. Meals are wholesome and varied. Staff are attentive and caring, you could not ask for more. This is somewhere you should visit and put on your 'What if' list.

My mother in law was extremly well cared for in the short time she lived at Wilford view. The care and compassion and commitment of the care staff, Nurse and everyone was excellent. We were always informed of any changes in her health and really appreciate the last weeks of her care up to her passing. The home is clean & welcoming, the food and staff go above and beyond to make it feel like home.

Dad was in a care home for 2 years plus and although the environment was not good and seemed in a poor state he was always content, treated with respect and dignity and with love by care staff. Mum's experience at Long Eaton View is not as positive and staff commitment varies. At times she has felt neglected and not respected. The majority of the staff are excellent and endeavour to make life as comfortable as possible for the residents. The food has previously been acceptable but not good, activities good - Lisa and Sonia particularly welcoming and committed.