Earlham Road, Peterborough PE3 6TN
"The care shown to my mother is outstanding. Staff go above and beyond to creating a loving family atmosphere. Food choices are excellent…" Read all 29 reviews
Opened in 2019, Thorpe Wood Care Home in Peterborough is a specialist care facility thoughtfully designed to support individuals living with dementia. This purpose-built home features four distinct household-style communities, each created to promote… Read more about Thorpe Wood Care Home
Aldermans Drive, Peterborough PE3 6AR
"My friend has been in The Maltings for 4 weeks, and I seen a real change for the positive. They are more independent and happier, the…" Read all 24 reviews
Located in a peaceful neighbourhood of Peterborough, The Maltings is a modern, purpose-built care home offering expert residential, nursing, and dementia care for up to 50 residents. Opened in 2014, this thoughtfully designed care facility features… Read more about The Maltings Care Home
Fortava Healthcare Ltd has a Group Review Score of 9.0 (9.042) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Fortava Healthcare Ltd must have a Review Score.
Thank you so much for taking the time to share such a wonderful review. We're absolutely delighted to hear about the positive changes your friend has experienced over the past few weeks - that's exactly the kind of difference we strive to make every day.Your kind words about our friendly team and Home Manager mean a great deal, and we'll be sure to pass them on to everyone at The Maltings. It will truly brighten their day!We're also glad to hear you've been impressed with the rooms and food - those details make such a difference to daily life. We appreciate your feedback about parking too, and we're continuing to explore ways to make improvements where we can.Thank you again for your lovely comments and support.
Stephen, thank you so much for your wonderful words. It means the world to our whole team to know that your mother feels cared for, respected, and part of a true family atmosphere here. We take great pride in making sure every resident feels at home, whether that's through their favourite meal, a meaningful activity, or simply a kind conversation.Your kind recognition of our staff, the welcoming environment, and the home truly touches us. We will make sure to share your feedback with the whole team-it will mean so much to them.We feel privileged to be part of your mother's life and are delighted that you and your family feel welcomed as part of our home too. Thank you
Thank you for taking the time to share your feedback. We are so pleased to hear that you are happy with the quality of care your mother receives, and we greatly value your comments regarding areas where we can continue to improve.Since Fortava Healthcare took ownership of The Maltings, we have carried out a thorough review of the home and identified the need for additional care support. We are currently recruiting for these newly created vacancies to ensure our team has the resources needed to deliver the very best care consistently.We are also committed to further strengthening communication with families and enhancing the consistency of both diet management and medication reviews. Your feedback supports our ongoing focus on these priorities, and we are grateful for your input.Thank you again for sharing your experience - we are dedicated to ensuring that your mother continues to receive personal, high-quality care, and we look forward to keeping you updated on our progress.
Thank you for taking the time to write this wonderful review. We will be sure to share your kind words with the team at The Maltings. We are glad to hear that you are as excited about the future plans for The Maltings as we are :)
Thank you so much for taking the time to share your feedback. We're really pleased to hear that your mum is happy and feels safe at The Maltings - that means a great deal to us. We're also glad you've found the manager approachable and willing to listen, as open communication with families is incredibly important. We appreciate your kind words about the carers and the important work they do. At the same time, we take on board your observations around motivation, communication, and the issue of missing items. These are all areas we are actively working to improve as Fortava Healthcare continues to implement new systems and processes at The Maltings. As these changes take effect, we hope you'll start to see more consistency in communication and a stronger sense of teamwork across the staff. Our aim is to provide a well-coordinated and compassionate environment where both residents and their families feel supported and reassured. Thank you again for your review
Thank you for your wonderfully kind words. Mum will always have a special place in our hearts, especially being at Thorpe Wood from the onset, you could say that Mum was one of the pioneers of the home.
You will always be welcome to visit should you be passing by.
Thank you for taking the time in giving us a very nice review. I will pass on your message to all the staff.
Thank you Chris for taking the time to review Thorpe Wood. We really appreciate your kind feedback which I will pass on to the team.
Thank you Marcia for your lovely review. The pandemic was a difficult time which required adapting our approach to provide the best care to all our residents and their families, as well. Thank you for your lovely feedback which I will pass on to the the Team.
Thank you Ann for writing an informative review. I will share the review with the team who will appreciate the thoughtfulness of your review.
Type of Care Provided | Average Weekly Cost |
---|---|
Residential Care | £1,450 |
Nursing Care | £1,750 |
All Care Types | £1,450 |
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