Care Homes Owned by Fortava Healthcare Ltd

Such a warm, welcoming, inclusive, home from home. It has been such a relief to finally know that my mother is safe and cared for. My mother is treated with dignity and respect, encouraged to join in with the many varied activities but her choice whether to participate is always respected. Visits from family and friends are encouraged and we are always made to feel so welcome. We couldn't have chosen anywhere better for my mother to live... Thank you Thorpe Wood

I find that there is not a lot of interaction between carers and residents. They do a good job with practicalities but not so much with the social element. Residents left alone with no company (except visitors). I appreciate the entertainment program is full but if the resident does not want to join in they are isolated and lonely.

With the help of one-to-one care, my dad has been cared for Extremely well and couldn't ask for better, thank you to all the staff at The Maltings

Since my sister has been at the Maltings, I have felt relieved to know that she is getting the best possible care there. The main thing to me is she seems happy and when I leave I feel that everyone there cares for her happiness too. She is now eating which she had almost stopped doing. This has only happened with lots of help and patience. The caring and comforting from all the care staff is amazing. My sister's personal care was almost non existent, but here she is always clean, tidy and healthy looking. I am always able to speak to someone about her condition. My sister has quite a lot of issues and I do not think she is very kind to the care staff. I am sorry for this and can only say a big thank you to everyone at the Maltings for looking after her so kindly.

Everyone is made to feel very welcome.

I can't fault this home at all, it's exceptionally led and the care team are worth their weight in gold

I am living at Thorpe Wood care home since November 2024. My stay at Thorpe Wood is very comfortable. The staff is good and always treat with respect and dignity. I enjoy my day with activities and lovely food. The management is always approachable and seek feedback regularly. I feel at home.

The Maltings is a lovely Care Home, always a nice welcome from the staff when we visit my wife. Her care has always been exceptional, we have total Peace of mind knowing she has the best care for her complex needs, So thank you to all at The Maltings for caring so much for my dear wife and the walks in the gardens which she loves. Thanks from all the family.

Not a complaint, but would be nice if the bedding was changed more frequently. Would also be nice if district nurses and facility team got in touch with residents' families to keep them in the picture of what's happening to their loved ones. Big lack of communication.

My husband and I visited several nursing homes when we were considering respite care, Thorpe Wood came out top of the list although we were concerned that we might have to go on a waiting list. The need for permanent care came quicker than we expected and thanks to the management staff my husband was able to become a resident. The rooms are well designed and very comfortable. The whole building is made to feel like 'home'. Meals are wholesome and varied. Staff are attentive and caring, you could not ask for more. This is somewhere you should visit and put on your 'What if' list.

My mother in law was extremly well cared for in the short time she lived at Wilford view. The care and compassion and commitment of the care staff, Nurse and everyone was excellent. We were always informed of any changes in her health and really appreciate the last weeks of her care up to her passing. The home is clean & welcoming, the food and staff go above and beyond to make it feel like home.

Dad was in a care home for 2 years plus and although the environment was not good and seemed in a poor state he was always content, treated with respect and dignity and with love by care staff. Mum's experience at Long Eaton View is not as positive and staff commitment varies. At times she has felt neglected and not respected. The majority of the staff are excellent and endeavour to make life as comfortable as possible for the residents. The food has previously been acceptable but not good, activities good - Lisa and Sonia particularly welcoming and committed.

View Care, what can I say! It is absolutely an amazing place. I have no problem at all, the staff are brilliant. Each and every one. No matter what there position is.

Our friend came in to Long Eaton View in March 2026. It took him a couple of weeks to settle, but staff have helped a great deal with that process. He now has a lovely rappor with most of the staff during the day and at night. He appears well cared for. He always appears well dressed and his personal hygiene well attended too. He is happy with the room he has enjoys the canal view. He is starting to speak fondly of particular staff members and other residents.

I have been visiting several people in the home over the last few years (since not long after opening). Recently there has been a change for the better in the atmosphere. The staff seem more relaxed and happier and have time to chat to the residents individually. The home always looks very clean and smells fresh.

Food for vegetarian not good. Car park is usually full with staff cars. Lifts need attention. Tripping hazard in car park reported 6 weeks ago still the same.

Management very good deals with problems instantly, very friendly, some problems with food at meal times, meals not very warm. Sometimes brings food that was not requested. Would like my partner to be involved with activities when family re not there, I know she has a lot of needs otherwise staff and management very helpful and friendly, care home has a nice feeling.

This is a wonderful care home where mum was made welcome from her very first day. All the staff are so caring and are brilliant at seeing to mum's needs in such a respectful and helpful way. Mum particularly loves all the musical events and anything to do with arts and crafts. There's nearly always something to keep her entertained and engaged. I have total peace of mind knowing mum is so well cared for.

Very caring and friendly staff the management are readily available and very supportive to resident's family. No one appears phased by the unpredictable behaviour of some residents. Activities are varied and the coordinators are hardworking, bubble people who enjoy their time with the residents. The garden is wel maintained and attractive. We are very pleased our family member is a resident at Thorpe Wood at this challenging time.

The Maltings Care Home has recently come under new ownership team - and this has brought many new and improved facilities with all carpets and communal rooms being completely updated with new and acceptable furniture and carpets. The along with the ever present and proffesional caring staff who offer personal kindness and compassion at all times which ensures that my partner is in a safe and respected environment.