Group: Gateshead Council

Opening Times: Mon-Fri, 08:30-16:30

Male / Female Accepted: Male & Female

Care Offered: Mental Health Condition

Place Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Blaydon Day Centre has a Review Score of 9.6 (9.611)

The Review Score of 9.6 (maximum of 10) for Blaydon Day Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Blaydon Day Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Adult Day Care Centre / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Adult Day Care Centre receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.611 for Blaydon Day Centre is calculated as follows: ( (48 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.611

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Adult Day Care Centre to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Adult Day Care Centre needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for Blaydon Day Centre is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Blaydon Day Centre?

  • Extremely LIKELY
    5
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Blaydon Day Centre

  • Resident / Service User
    3
  • Wife of Resident/Service User
    3
  • Son of Resident/Service User
    1

My husband attends Blaydon Centre 4 days a week and at first was reluctant, but now is ready to be collected on Saturday and Sunday. He so enjoys his time at the centre. It is now twelve years since his first stroke and now had other medical issues, I could not have continued caring for him for so long without the help and support of the fantastic staff at Blaydon - always cheerful and ready to help and listen to our problems.

How likely would you be to recommend Blaydon Day Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Following a severe stroke, my husband has been attending Blaydon Day Centre for the past 18months. I can't fault the care and support we both get from the staff.
The patience and help given to my husband means I can relax in the knowledge that he is well looked after while in there.

How likely would you be to recommend Blaydon Day Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Very good, could not do without, Blaydon staff are very caring. They have good meals and are taken out for walks.

How likely would you be to recommend Blaydon Day Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Good

Great staff. Fantastic support. Well organised large variety of activities tailored support. Encouraged to stretch one's abilities. All round excellent highly recommend the centre.

How likely would you be to recommend Blaydon Day Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I had a review meeting about my mother with two members of staff. A few words to describe them: friendly, welcoming, warm, professional, empathetic and thorough.

The service provided is invaluable to a woman like my mother. Keep up your excellent work!!!

How likely would you be to recommend Blaydon Day Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Value for Money: Excellent

I have attended a number of meetings over the past six months and from each, I have learnt something about dementia. My wife was admitted to a care home in March 2017 and I continue to benefit from the presentation made by a professional. The knowledge gained helped me to understand my wife's problems and for me to treat her condition with compassion.

How likely would you be to recommend Blaydon Day Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Management: Good

There is no trouble. I like the food. Staff are helpful. I meet some nice people.

How likely would you be to recommend Blaydon Day Centre? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Value for Money: Satisfactory

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