The Hartismere Club

Castleton Way, Eye IP23 7DD
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9.9 10 Reviews
  • The Hartismere Club, Eye
The Hartismere Club is an established day care centre in Eye.

The modern day care centre is located on the same site as Hartismere Place care home. Ideal for older people who are still living at home, the club enables your loved one to make new friends, join in activities and receive high-quality care in a safe, sociable setting.

Designed to help your loved one stay independent for longer, the experienced carers at The Hartismere Club delivers high quality and personalised care, as well as providing an active and fulfilling lifestyle. From gardening to baking, arts and crafts to enjoying a cup of tea and a quiz, the team works hard to get to know their members and tailor their activities to suit everyone.

Carers will also be able to have some time to themselves while knowing that their loved one is in the safe hands of the dedicated day club team.
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Care Provided

Type of Service

Facilities

  • Wheelchair Access
  • Gardens
  • Activities
  • Food Provided
  • Hobby / Activities Room

Good to Know

Group/Owner

Person in charge

  • Kerry-Ann Moore (Club Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

The Hartismere Club Reviews (10)

9.9

The Hartismere Club has a Review Score of 9.9 (9.933) out of 10, based on 7 reviews in the last 2 years.
Over all time The Hartismere Club has 10 reviews.

Overall Experience
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Reviewer Connection to The Hartismere Club
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Total of 10, showing 1-10
Review from Jeannie W (Wife of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia and the Day Care Service has been excellent. He is well - cared for and he enjoys all the activities, the staff, the food + loved the stimulation. For me as a carer it allows me time to re-charge to look after him.
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Review from Y S (Wife of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I and my husband feel very comfortable using your daycare centre.
We have found the staff naturally caring and confident in their abilities. They neither hurry nor patronise patients or carers whilst providing a full day of activities and good food.
Happy, smiling faces at the end of the day are a
testament to their good care of a vulnerable group of people.
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Review from Josephine F (Wife of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband attends the day centre two days a week, he can't wait to get there and his memory is improving. The staff are very patient and they make and do all sorts of things. When I go to collect him all the patients are laughing and with a very happy atmosphere. The manager goes out of her way to
accommodate any request, we could not have found a better day centre - score 11/10.
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Review from S J (Daughter of Resident) published on 9 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm welcome on arrival. Mum enjoys her day very much. Everything is very organised and a lovely venue with good parking. All the staff are smiling and make the day especially important for somebody living alone. She loves the lunch!
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Review from S G (Wife of Resident) published on 24 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professionally run. Lovely, welcoming staff who offer various activities such as games, crafts, music enjoyment, if you wish to participate or just to enjoy the company of others. The centre is spotlessly clean, warm and comfortable. Staff go over and above to make your day enjoyable. I can relax
for a few hours in the knowledge that my husband is well looked after - I don't know what I would do without this facility now!
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Review from Cherry R (Wife of Resident) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a happy welcome. Bright and cheerful decorations. Warm and friendly. Great food, always enjoyed and eaten.
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Review from Angela S (Daughter of Resident) published on 15 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
A warm, bright and welcoming venue with warm, bright and welcoming staff. My mother gets to do a variety of activities, some of which she hasn't done in decades, which she thoroughly enjoys. Knowing my mother is in safe hands in a safe environment enables me to have peace of mind and enjoy a few hours
to myself. She always looks forward to coming to the club. Long may it continue.
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Review from F B (Daughter-in-law of Resident) published on 23 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is a fabulous place with great facilities. The staff are very kind and good at their job. There is always something going on, they have people come in to do activities all the time.
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Review from Fiona C (Daughter of Resident) published on 18 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father attends once a week so that I, as his daughter and carer, can have a day off, knowing that he is very well cared for and enjoying himself. The care he receives in the best. The staff are brilliant at helping him to join in and also receive his exercise program. All his needs are met and I
would definitely recommend this facility.
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Review from P W (Wife of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that staff totally understand my husband. Their caring is superb. They keep clients engaged in activities. I feel I can relax leaving him in their excellent care.
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for The Hartismere Club is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Adult Day Care Centre is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for The Hartismere Club is calculated as follows: ( (70 Excellents x 5) + (5 Goods x 4) ) ÷ 75 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for The Hartismere Club is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Adult Day Care Centre does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (99)

Meet the Team (1)

Kerry-Ann

Kerry-Ann Moore

Job Title: Day Centre Manager

I’ve worked in care for many years, particularly dementia-friendly homes and centres. I have undertaken many training courses related to dementia and mental health.


Before joining Care UK, I worked in a domiciliary setting as a Head of Care up until the beginning of 2023, when I joined Hartismere Place. I knew a lot of people who enjoyed working for Care UK, and when I looked around the home all the residents here were happy and enjoying life.


My role in the day club is to make older people feel supported and understood and also to provide support to their carers or family members. The day club helps people to feel less isolated, and they get to make great new friends while they are with us. Seeing people’s faces light up while they are at the day centre makes me proud of what I do. I love getting to know everyone, and I always end up learning something new from them.


I think you need to be fun, creative and friendly in this role. It’s helpful to have a positive outlook on things and not be afraid to join in. It's also important to be approachable and have a good sense of humour.


I like to go to the gym in my spare time. I’m a big foodie too, so I like to go out and try new foods and restaurants. I'm also kept busy at home with my three dogs and love going out on walks with them in the forests nearby.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Hartismere Club to verify any information. View our terms and conditions. The Hartismere Club has an Enhanced Service - more info.