Oakfield Lodge Reviews (1)
Over all time Oakfield Lodge has 1 review.
Review from Parul P (Daughter of Resident) published on 3 March 2020
Submitted via Website •
Report
Overall Experience
2.0 out of 5
His personal care had not been attended to, he hadn't had a shower, shaved for a few days (from the length of his facial hair) or a change of clothes. His room had not been cleaned, his bed hadn't been made.
This
There was nobody in the office or the manager desk, so I spoke to the staff who were in the kitchen area. I was told that they were short-staffed and also my dad didn't have a shave because he refuses to have one. I know that the staff are trained to coax patients with dementia to do things they don't want to do.
Awaiting to hear from you soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money