Length of Stay
- Permanent Care
Other Care Provided
- Meals Prepared On-site
- Meals can be delivered to residents own homes
- Personal Care
Located close to the centre of this Hampshire market town of Alton, Mary Rose Mews is a purpose-built development of 46 one and two bedroom apartments set within the grounds of the neighbouring care home.
Designed to support independent living, each apartment is finished to a high standard and features a fully fitted kitchen, spacious bathroom and comfortable living space. Upper floor apartments all have a balcony while those on the...
Registered Charity: 326508
Tenure Types: Ownership
Property Information: 46 Properties
On Site Care Staff 24/7: Yes
Care Provided By: Brendoncare Alton
Community Alarm / Careline Service: Yes
Care Provided by Brendoncare Mary Rose Mews
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Restaurant (open to public)
- Hobby / Activities Room
- Lounge
- Shop
Good to Know
Group / Owner
- Brendoncare Foundation
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Gullon(General Manager)
Local Authority / Social Services
Parking
- Parking available for residents and their visitors.
Brendoncare Mary Rose Mews Reviews (12)
9.8
Brendoncare Mary Rose Mews has a Review Score of 9.8 (9.803) out of 10, based on 6 reviews in the last 2 years.
Over all time Brendoncare Mary Rose Mews has 12 reviews.
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Review from P C (Resident / Service User) published on 13 March 2026 Submitted via Postal Card•
Overall Experience
After a hospital visit I had to have personal care for the first time.
The carers made me feel very relaxed and comfortable. They were thoughtful, caring, professional and helpful.
The carers made me feel very relaxed and comfortable. They were thoughtful, caring, professional and helpful.
I would like to say thank you again for your help and reassurance. I will not hesitate in future to use this service again if needed.
↩Reply from Natalie O'Toole, Domiciliary Care Supervisor at Brendoncare Mary Rose Mews
Thank you for a wonderful review, it is so lovely to read that you had a positive experience with us. I will pass on your kind words to the team who supported you.
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Review from I B (Resident / Service User) published on 26 December 2024 Submitted via Postal Card•
Overall Experience
I have lived here since January 2023, very content, I am self-sufficient, doing my own cleaning and cooking.
I can attain cooked meals when required and cleaning for a fee.
An alarm cord is in each room.
Outside window cleaning is included in maintenance.
I can attain cooked meals when required and cleaning for a fee.
An alarm cord is in each room.
Outside window cleaning is included in maintenance.
A footcare attendant regularly if required, also the same for a hairdresser.
↩Reply from Natalie O'Toole, Supervisor/Manager at Brendoncare Mary Rose Mews
Thank you for your review. It’s great to read you are content living here at Mary Rose Mews. Wishing you a happy and peaceful 2025.
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Review from Mark C (Son of Resident) published on 10 December 2024 Submitted via Website•
Overall Experience
Mary Rose Mews, managed by Brendoncare, is well-run by great staff. The kitchen service is very convenient. The management and carers are attentive, responsive and sympathetic. The buildings and grounds are well maintained.
↩Reply from Natalie O'Toole, Supervisor/Manager Mary Rose Mews at Brendoncare Mary Rose Mews
Our team will be delighted to read your kind comments about the service they provide to our Mews residents. Thank you for such a wonderful review!
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Review from Ruth J (Daughter of Resident) published on 29 November 2024 Submitted via Website•
Overall Experience
Our dad lives in the Brendoncare Mary Rose Mews and manages to live as independently as possible because of the wonderful support he is given from the Bendoncare staff.
They provide meals in his flat, do regular medication visits and also provide a carer escort service to medical appointments.
Not only that but they lend an ear and a cup of tea when needed!
They provide meals in his flat, do regular medication visits and also provide a carer escort service to medical appointments.
Not only that but they lend an ear and a cup of tea when needed!
They're also extremely approachable for us and keep us posted on any concerns and medical updates.
↩Reply from Natalie OToole, Supervisor/Manager Mary Rose Mews at Brendoncare Mary Rose Mews
Thank you so much for such a positive review. It is great to read your father is being provided with the care he needs to ensure he remains living independently. We will share this amongst the team.
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Review from C W (Daughter of Resident) published on 29 November 2024 Submitted via Website•
Overall Experience
When our dad was unwell and unable to care for himself in the summer, Brendoncare Mary Rose Mews was happy to offer respite care. Within a couple of hours, they had arranged a room for him and he had transitioned smoothly into their care - despite it being a Sunday.
They arranged regular visits from the GP and provided great nursing care. They were flexible with the length of his stay, reviewing it week by week. As his health improved, he was given more independence and when he was ready to move back home, they assessed him in his flat and helped him to transition back.
They arranged regular visits from the GP and provided great nursing care. They were flexible with the length of his stay, reviewing it week by week. As his health improved, he was given more independence and when he was ready to move back home, they assessed him in his flat and helped him to transition back.
We were very happy with the care from Brendoncare and thoroughly recommend them.
↩Reply from Natalie OToole, Supervisor/Manager Mary Rose Mews at Brendoncare Mary Rose Mews
Thank you so much for your review. It is so lovely to hear how smooth the transition was during your father's time of need. It is our pleasure to be able to offer such a service.
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Review from M D (Daughter of Resident) published on 29 November 2024 Submitted via Website•
Overall Experience
Since my parents moved into a flat in Brendoncare Mary Rose Mews, all our lives have become so much easier. All the staff are professional, cheerful, friendly, knowledgeable and trustworthy and we hold all the staff in high regard. The care given is exemplary.
The services on offer are great and there are also plenty of activities available to join in if you want to.
The community feeling is warm and friendly and feels very safe.
The services on offer are great and there are also plenty of activities available to join in if you want to.
The community feeling is warm and friendly and feels very safe.
We have all got more peace of mind knowing they are in the right place for them.
↩Reply from Natalie OToole, Supervisor/Manager Mary Rose Mews at Brendoncare Mary Rose Mews
Thank you so much for a lovely review. It is great to hear how the staff are presented in such a way you and your parents feel at ease here with us. I will ensure this is passed on to the team to recognise their professionalism.
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Review from Susan B (Daughter of Resident) published on 11 April 2024 Submitted via Website•
Overall Experience
The domiciliary care for Mum was outstanding in the flats. Her daily care needs were met. Staff were patient and kind especially when her husband fell and broke his hip resulting in him going to hospital. They helped her transition to the home. They coped with her demands at times caused by extreme anxiety but always showed kindness.
↩Reply from Joanne Gullon, Home Manager at Brendoncare Mary Rose Mews
Thank you for your lovely review. We do treasure the relationship we have with our Mews residents and are grateful that we could help in a time that was very stressful for you all.
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Review from A R (Daughter of Resident) published on 21 September 2023 Submitted via Website•
Overall Experience
My parents moved into a close care flat in October 2022. It offers them independence with support on hand if needed. A comprehensive assessment of each of their care needs was undertaken shortly after they moved in and reviewed in response to their changing needs. The close care staff are professional, friendly and understanding. Regular, timed care visits are arranged. The team have been flexible in responding to my father’s increasing care needs and use of mobility aids, including arranging staff training with new equipment to ensure his needs are supported. A member of the team is available 24/7 for emergencies, each flat has a call alarm system. There are regular social gatherings in a shared common room. Just across the car park in the nursing home, there is a lovely cafe-restaurant open to all.
Maintenance of communal areas and gardens could be improved but is acceptable. Security is being reviewed following a recent incident but each flat has a spyhole and door chain.
↩Reply from Triinu Org, General Manager at Brendoncare Mary Rose Mews
Thank you for taking the time to leave your review and compliments about the professionalism and friendliness of our close care staff. All our staff have ongoing training to ensure they are up to date with new regulations and the care of our residents. Security and maintenance of the gardens and...
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Review from W J (Son of Resident) published on 12 September 2023 Submitted via Website•
Overall Experience
My father spent time in a respite bed. The atmosphere in the home is welcoming and friendly. His room was clean and comfortable and the care staff were attentive and relaxed. Communication and updates from the staff were very good while visiting and also via phone. Nursing staff were happy to discuss his condition and deal with any questions.
↩Reply from Triinu Org, Home Manager at Brendoncare Mary Rose Mews
Thank you for your lovely comments about our friendly staff and the welcoming atmosphere of our home. Our staff appreciate positive feedback which I will pass on to our team.
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Review from Mark S (Son of Resident) published on 11 September 2023 Submitted via Website•
Overall Experience
Our Mum had a ground floor flat in Brendoncare Mary Rose Mews. Although this provided her with independence, the close care team provided excellent support with the provision of meals and personal care and were always on hand to help with any household issues which Mum encountered. This provided peace of mind for everyone. When Mum's health deteriorated she was transferred to a specific care unit in Brendoncare where she received wonderful care. The family were particularly impressed with the very professional and caring manner of the nursing team in Mum's final days of her life.
↩Reply from Triinu Org, General Manager at Brendoncare Mary Rose Mews
Thank you for taking time to leave such a lovely review. Our team will appreciate reading your kind words, thank you.
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Review from W G (Daughter of Resident) published on 31 January 2023 Submitted via Website•
Overall Experience
Mum had a flat in Mary Rose Mews where the close care team always ensured she was comfortable and able to live as independently as possible. When her health deteriorated, her move across to Brendoncare was smooth and all the staff made great efforts to help her feel at home. The weeks leading to her death were handled with amazing care and compassion, not only to Mum, but also to her family. There really are no words to express my gratitude and thanks to everyone involved in her care.
↩Reply from Triinu Org, Home Manager at Brendoncare Mary Rose Mews
Our staff in Mary Rose Mews and Bentworth will appreciate your kind words about the care your mum received whilst living with us. Thank you for taking the time to leave such a lovely review.
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Review from Yvonne C (Resident / Service User) published on 23 August 2022 Submitted via Postal Card•
Overall Experience
Welcoming, friendly care staff, who provide excellent care packages when you require help. Relaxing, attractive gardens. Excellent restaurant facilities. Re-started social gatherings.
↩Reply from Janet Graham, Customer Relations Manager at Brendoncare Mary Rose Mews
It always gives me great pleasure when I read residents feel they are supported and cared for, treated with dignity and they feel safe. Thank you for leaving your review.
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Place Vacancies
Please contact us for latest vacancies.
News (2) & Events (0)
News
- 27 Jun 2025
Brendoncare, the Winchester-based care home provider, has received an accolade in the inaugural awards given by Lottie, the national care home service. Lottie launched the awards to shine a light...
- 05 Nov 2024
A Union Jack flag made of knitted poppies will take pride of place at a Winchester care home during its Remembrance commemorations. Creator of the flag is Pat Hansford, a...
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