Lisbon Court

Galyon Road, King's Lynn PE30 3FB
Review Us
9.7 21 Reviews
  • Lisbon Court, King's Lynn
Lisbon Court provides skilled and qualified carers who are committed to respecting independent living and helping residents achieve a fulfilling lifestyle. Any care provision provided is personalised to requirements and organised with long-term well-being and satisfaction in mind.

Property Information: 30 Properties

  • Flats: 30 one bedroom flats

On Site Care Staff 24/7: Yes

Community Alarm / Careline Service: Yes

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Care Provided

Length of Stay

  • Permanent Care

Facilities

  • Gardens
  • Bar/Café
  • Restaurant (open to public)
  • Dining Room (residents only)
  • Guest Suite
  • Library
  • Lounge
  • Shop
  • Laundry Service

Good to Know

Person in charge

  • Lisa Bareford (Manager)

Local Authority / Social Services

Lisbon Court Reviews (21)

9.7

Lisbon Court has a Review Score of 9.7 (9.719) out of 10, based on 8 reviews in the last 2 years.
Over all time Lisbon Court has 21 reviews.

Overall Experience
  • 17
  • 4
  • 0
  • 0
  • 0
Date Published
  • 21
  • 1
  • 1
  • 8
  • 13
Reviewer Connection to Lisbon Court
  • 12
  • 5
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from Frank B (Resident) published on 5 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The options are perfect. The angels or care ladies are wonderful. I would advise anybody to come here and stop.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.719)

Overview of Review Score

The Review Score of 9.7 (9.719) out of 10 for Lisbon Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.719 for Lisbon Court is calculated as follows: ( (74 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 96 Ratings = 4.719
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Lisbon Court is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Vanessa Thaxter

Job Title: Manager

I have worked in the care sector for over 35 years, in the community as a domiciliary care worker, as a female technician for a medical equipment manufacturer and commissioned the opening of a 75-bed Dementia Home. I intended to take early retirement, but since arriving in Norfolk, I’ve found that care has been my life and have found myself loving every minute of managing Lisbon Court, providing the highest quality of care to our tenants.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lisbon Court to verify any information. View our terms and conditions. Lisbon Court has an Enhanced Service - more info.