Length of Stay
- Permanent Care
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Care Provided by Willowbrook
Facilities
- Wheelchair Access
- Lounge
- Laundry Service
Funding & Fees
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Good to Know
Group / Owner
- Linc-Cymru Housing Association Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Joanne Chipeva (Scheme Manager)
Local Authority / Social Services
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Willowbrook Reviews (1)
8.0
Willowbrook has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Willowbrook has 1 review.
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Overall Experience
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Review from Marian M (Sister of Resident) published on 22 September 2025 Submitted via Website•
Overall Experience
Our brother moved into Willowbrook in Bettws this April. Having spent 16 years at a different location.
He was anxious, worried and despite having attended a few afternoons at Willowbrook, really was apprehensive, what to expect, how he would get on with people generally, big changes especially...
Our brother moved into Willowbrook in Bettws this April. Having spent 16 years at a different location.
He was anxious, worried and despite having attended a few afternoons at Willowbrook, really was apprehensive, what to expect, how he would get on with people generally, big changes especially for older people.
We had met The Scheme Manager for Willowbrook, a few times. She is always so positive, and generous in giving of her time, advice and help. No matter how busy, she listens a rare gift, and helps find solutions.
She was able to see what a positive move this could be for my brother, she is certainly able to look at people and not problems, and views opportunities that can be to the advantage of all residents at Willowbrook. The Scheme Manager's dynamism, drive, skills and sense of kindness and fun have been apparent to us from first meeting.
He was anxious, worried and despite having attended a few afternoons at Willowbrook, really was apprehensive, what to expect, how he would get on with people generally, big changes especially for older people.
We had met The Scheme Manager for Willowbrook, a few times. She is always so positive, and generous in giving of her time, advice and help. No matter how busy, she listens a rare gift, and helps find solutions.
She was able to see what a positive move this could be for my brother, she is certainly able to look at people and not problems, and views opportunities that can be to the advantage of all residents at Willowbrook. The Scheme Manager's dynamism, drive, skills and sense of kindness and fun have been apparent to us from first meeting.
Her staff are a credit to her skills in making Willowbrook a happy and forward looking supported housing facility. A great place with great staff.
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Awards / Recognitions (1)
- 30 Jun 2022Recipient: Linc-Cymru Housing Association Ltd
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