St Augustine's Place

Mum has lived at St Augustine's for a few years now. Her support needs have changed over that time. Staff provide very person-centred care for her; they know her well and have showed respect and dignity throughout that time. Their care and dedication have been appreciated and valued. This is a safe environment where Mum's needs are understood and catered for. I would recommend St Augustine's care and professionalism.

An excellent home, providing fantastic service to their residents and families. Big shout out to two particular members of staff.

I have met a few staff they are brilliant, always let me know how Mum is doing. Mum loves it at St Augustines Place. I was sorry to see the previous manager leave, I will never forget what she did for me and my family. Such a lovely lady she said she just did her job, but I still won't forget what she did in giving Mum a flat in St Augustines. I have not met the new manager, but she emailed me to say she had taken over as manager and told us if we needed anything she will always be there for me and my family. That is so good to know. Like I said I think St Augustines is a lovely place. All staff, I take my hat off to all of them and thank them for looking after Mum thank you all ever so much.

As a family we are 100% happy with St Augustine's Place. Mum moved in very recently and we could not be happier. It is alike to a family-run hotel. Every single member of staff we have dealt with has been amazing, too many to name. Several members of staff, in particular, all go that little bit extra.

My mother was a resident at St Augustines Place from November 2016 to February 2018. During her time there she was looked after excellently. When my mother became ill and sadly passed away they looked after her with such care compassion and dignity and I can not thank all the staff enough for what they did for my mother.

The care my father has had at St Augustine's Place has been fantastic and totally suited to his increasing needs. He had been in 'home with care' for over 4 and a half years and throughout his time there, all the staff have treated him with respect, dealing with his care needs, medication and general welfare.

They have provided support and companionship which has allowed him to join in with activities and social interaction at the centre.

This has provided much-needed comfort and support for the family knowing that he was safe, secure and being well looked after in his own home. We can't praise the management and staff enough. Thank you.

I cannot praise St Augustine's enough.

Once it was clear that Mum and Dad needed more care than they could receive in their own home, we looked for somewhere safe and convenient for them. This turned out to be St Augustines Place, a purpose-built facility with self-contained internal flats which were ideal for their needs. They spent two happy years before sadly passing away in December 2016, two weeks apart.

The building has a friendly feeling with a large communal lounge and dining room. The internal flats are a reasonable size and located all on one level which was key to senior people with poor mobility. The staff all work very hard to maintain a respectful yet personal approach to the care they provide. A special mention must go to the team leader whose level of care as well as friendliness we found exceptional.

I have no hesitation in recommending St Augustine's Place if you are looking for self-contained housing with care and we will always be grateful for the time both Mum and Dad enjoyed there together.

Really I cannot praise them highly enough and they have my eternal thanks for keeping comfortable right to the end.