Coopers Court - Sanctuary Supported Living

124 Eric Street, Bow, London E3 4SW
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8.0 3 Reviews
  • Coopers Court - Sanctuary Supported Living, London
Coopers Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living.

Care services are provided by Creative Support, whilst Sanctuary provide Housing services.

Retirement Village: Yes

Tenures: Licence,Rent

Property Information: 41 Properties

  • Flats: 41 one bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: Creative Support

Community Alarm / Careline Service: Yes

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Care Provided

Length of Stay

  • Permanent Care

Facilities

  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Hairdressing
  • Dining Room (residents only)
  • Guest Suite
  • Hobby / Activities Room
  • Lounge

Good to Know

Person in charge

  • Jaroslaw Jozef Panek (Manager)

Local Authority / Social Services

Visiting

  • Call or email Coopers Court to arrange an appointment to visit and see the facilities.

Coopers Court - Sanctuary Supported Living Reviews (3)

8.0

Coopers Court - Sanctuary Supported Living has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Coopers Court - Sanctuary Supported Living has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 1
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Reviewer Connection to Coopers Court - Sanctuary Supported Living
  • 1
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  • 1
Total of 3, showing 1-3
Review from Jean J (Niece of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I arrived to visit my aunt, and was greeted by staff, who gave me an update on my aunt without prompting. They told me of their efforts to bring my aunt down from her room, to include her in the activities. They invited me and auntie to a picnic in the park, which turned into a wheelchair walk with
one resident on foot. The residents were escorted across the roads to the park, before returning to have their picnic in Coopers Court Garden.
The two activity coordinators, ensuring everyone was fed and watered, and had interactions, amongst the residents and one to one interactions.
Well done activity coordinators. Well done Coopers Court.
Reply from Emily Winfield, Marketing Officer at Coopers Court - Sanctuary Supported Living

Thank you for taking the time to share your experience of visiting our Coopers Court retirement community. Our team members work hard to create inclusive and engaging environments for customers, so we're delighted to hear that you felt welcomed and well-informed, and that your aunt was supported in joining the day's activities. Thank you again for your kind review, and we look forward to welcoming you back soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G P (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is in her 80’s and disabled and has been in Coopers Court for over a year. The home has two elements, the care side who deals with the care of residents and the housing management side. The managers of both teams are exceptional. The managers and their teams do everything they can to help
and provide support. Openly approachable, extremely professional and always have time to listen and help any way they can. They go over and beyond duty and get things done which is very reassuring in a very friendly, open and welcoming environment. Covid has made circumstances very difficult but the priority is always the safety of residents and staff and there is much reassurance in this. The residents are all a really lovely bunch of people, easy to get along with, friendly, kind and made my mother and the family feel welcome from day one along with all the staff there. The culture of Coopers Court is professional, very friendly and reassuring.
Reply from Julie Koral, Marketing Manager at Coopers Court - Sanctuary Supported Living

Thank you for providing a review and sharing your positive feedback about Coopers Court. The local teams will be delighted with it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pauline D (Daughter-in-law of Resident) published on 12 March 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother-in-law, who is 90, and my sister-in-law, who has special needs, moved into Coopers Court - Sanctuary Retirement Living on 10th February.
I cannot praise the staff and the place enough. They have never been happier.
The staff are friendly and constantly checking up on them. Nothing is too
much trouble for them.
They all go above and beyond their duties. The activities have not started up yet (due to Covid) but I have heard they are brilliant
Lovely place and super staff.
Reply from Julie K, Marketing Manager at Coopers Court - Sanctuary Supported Living

Thank you for your great review. We're so pleased to hear that your mother-in-law and sister-in-law are both happy at Coopers Court. The team at Coopers Court will be delighted with this feedback.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Coopers Court - Sanctuary Supported Living is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Coopers Court - Sanctuary Supported Living is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Coopers Court - Sanctuary Supported Living is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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