Extra Care Housing Owned by Sanctuary Retirement Communities
Sanctuary Retirement Communities Locations (30)
Flaxfields, Linton, Cambridge CB21 4AF
"In May 2023 I developed 2 leaky heart valves and was advised to leave my Linton house and move into Nichols Court. My daughter and I were…" Read all 4 reviews
Nichols Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Nichols Court - Sanctuary Supported Living
124 Eric Street, Bow, London E3 4SW
"My mother is in her 80’s and disabled and has been in Coopers Court for over a year. The home has two elements, the care side who deals…" Read all 3 reviews
Coopers Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. Care services are provided by Creative Support, whilst Sanctuary… Read more about Coopers Court - Sanctuary Supported Living
2 Hillyard Street, Brixton, London SW9 0NH
"My sister is living in Hillyard House for more than a Year now. I visited her at the center and lived there in the guest house to take care…" Read all 2 reviews
At Hillyard House, you can live as independently as possible in the security and privacy of your own rented home. You can focus on living your life to the full, with the peace of mind that someone is on call if you need any help, and support is available… Read more about Hillyard House - Sanctuary Supported Living
Pilley Lane, Leckhampton, Cheltenham GL53 9ER
"My mother moved into Middleton House in November 2023 and it was the best decision we could have made. She already knew one or two…" Read review
Middleton House is located in a pleasant part of Cheltenham, a short drive from Glocuester, where residents are able to make the most of one or two-bedroom apartments designed to support independent living. Safety and security are key parts of the… Read more about Middleton House - Sanctuary Supported Living
Ketley Park Road, Ketley, Telford TF1 5FH
"My husband and I have lived in a Sanctuary Retirement complex in Telford for 3 years. The apartments are independent. The building is…" Read all 2 reviews
Set in Ketley Millennium Village, Rose Manor is a stunning new purpose-built development, offering independent living apartments exclusive to those aged 55 and over with local connections to the area. The self-contained one and two-bedroomed flats… Read more about Rose Manor - Sanctuary Supported Living
James Holt Avenue, Westvale, Kirkby, Liverpool L32 5AB
"We moved into Bailey Court in October 2023, and to date, have had a delightful experience. The staff are really helpful and pleasant, and…" Read review
Bailey Court offers independent living apartments to rent in Liverpool, for those over 55 years of age. Enjoy the shared community facilities as well as your own private apartment with level access shower room, lounge and fitted kitchen. For complete… Read more about Bailey Court - Sanctuary Supported Living
2 Lavender Way, Daffodil Road, Wincobank, Sheffield S5 6DD
"The staff are helpful and caring and try to organise daily activities to suite the many requirements of elderly residents. Their task is…" Read all 6 reviews
Conveniently located, with easy access to Sheffield City Centre, Meadowhall shopping centre and local amenities, Roman Ridge retirement community provides apartments and communal facilities for over 55s and those with long-term care needs. Designed… Read more about Roman Ridge - Sanctuary Supported Living
2 Kiln Drive, Rye Foreign, Rye TN31 7SQ
"St Bartholomew's Court has gone beyond the call of duty to look after my mother. And my mother did not always make it easy for them. The…" Read all 2 reviews
St Bartholomew's Court offers retirement living for the over 60s on the outskirts of Rye. The purpose-built development has one bedroom apartments and communal facilities for all residents, including a hairdressers, gardens and a lounge. Apartments… Read more about St Bartholomew's Court - Sanctuary Supported Living
Rectory Road, Basildon SS13 1FG
"I visited on 26 August after travelling from Scotland. This is the first time I have seen my friend who previously lived in another care…" Read review
Set in a quiet, residential area of Basildon, Poplar House retirement community provides apartments and communal facilities for over 55s and those with long-term care needs. Poplar House has been designed to provide independence, comfort and peace… Read more about Poplar House - Sanctuary Supported Living
34 Greenwich Drive North, Mackworth, Derby DE22 4BH
Greenwich Gardens is located a short distance from Derby City Centre and makes the most of versatile service and facilities to help older people with care needs live independently. Comfort and peace of mind comes from having 24-hour access to skilled… Read more about Greenwich Gardens - Sanctuary Supported Living
Martingale Way, Lawley Bank, Telford TF4 2PP
"I moved in here in June. It is a wonderful home, quite the most comfortable I have ever lived in. Also, the staff are absolutely brilliant…" Read review
Offering extra care apartments to rent, Lawley Bank Court is situated in the heart of Lawley village, less than 2 miles from Telford town centre. Take advantage of independent living, with the reassurance that a dedicated care and support team is on… Read more about Lawley Bank Court - Sanctuary Supported Living
Angels Way, Stoke-on-Trent ST6 3PR
"I met with the manager today who has a lovely nature All the residents are very much the main focus, ensuring all avenues are explored.…" Read review
Baskeyfield House consists of purpose-built, independent living apartments that are ideal for adults over 55 who need access to personalised care and support. The apartments are in close proximity to Stoke-on-Trent and Newcastle-under-Lyme, have good… Read more about Baskeyfield House - Sanctuary Supported Living
Abbotsham Road, Bideford EX39 3QW
Moreton Court offers extra care accommodation for the over 55s. Moreton Court is managed by Sanctuary, an experienced provider of care and independent living solutions for older and vulnerable people. Moreton Court offers one and two-bedroom apartments… Read more about Moreton Court - Sanctuary Supported Living
191 High Street, Sawston, Cambridge CB22 3HE
Bircham House offers pleasant interiors, situated close to excellent amenities, ideal for extra care and supporting an independent and dignified lifestyle. A professional team of carers are experienced in a wide range of needs, fully supported by parent… Read more about Bircham House - Sanctuary Supported Living
Lumley Close, Ely CB7 4FF
Baird Lodge offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Baird Lodge - Sanctuary Supported Living
Carver Drive, Marple, Stockport SK6 7QG
Criterion Street, Stockport SK5 6TD
170 St Marychurch Road, Torquay TQ1 3AB
Dunboyne Court, in Torquay, consists of thirty-nine properties that welcome adults with some care needs, enabling them to maintain an independent lifestyle within homely environments and as part of a friendly community.… Read more about Dunboyne Court - Sanctuary Supported Living
52 Church Hill Road, East Barnet, Barnet EN4 8FH
Goodwin Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Goodwin Court - Sanctuary Supported Living
Cotton End Road, Exning, Newmarket CB8 7NA
Exning Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Exning Court - Sanctuary Supported Living
Truro Road, Gravesend DA12 5RE
Wimborne House offers independent living apartments for people aged 60 and over in Gravesend, Kent. Purpose-built and newly completed, it offers a wide range of facilities, including care and support on-site. Each apartment at Wimborne House… Read more about Wimborne House - Sanctuary Supported Living
Oak View Way, Worcester WR2 5FH
Located in St Johns on the outskirts of the vibrant city of Worcester, Noble House is part of a new purpose built development, Sanctuary Grove, offering a mix of 60 one or two bed independent living apartments and on-site services. Designed to offer… Read more about Noble House - Sanctuary Supported Living
Willow Walk, Wroughton, Swindon SN4 0SE
Harry Garrett Court is a comfortable extra care housing site, incorporating a wide range of care expertise to ensure that residents are able to access provision that suits their needs. The focus is on encouraging independent living and a relaxing lifestyle.… Read more about Harry Garrett Court - Sanctuary Supported Living
1 Mill Road, Colliers Wood, London SW19 2NE
Trellis House offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Trellis House - Sanctuary Supported Living
Hayes Road, Paignton TQ4 5XX
Whitley Court is a comfortable extra-care housing site from Sanctuary Care, a provider that is skilled in making a difference to the lives of older people, through a versatile approach that include permanent access to any specific care needs. The… Read more about Whitley Court - Sanctuary Supported Living
Benwick Road, Doddington, March PE15 0WD
Doddington Court has been purpose-built to support a flexible lifestyle for those with care needs, consisting of one and two-bedroom apartments that enjoy scenic countryside surroundings. A dedicated support team is available 24 hours a day, giving… Read more about Doddington Court - Sanctuary Supported Living
Ashmead Square, Eastfield, Scarborough YO11 3EY
Jazz Court is a purpose-built development in the quiet community of Eastfield, near Scarborough. Only a few minutes from Seamer railway station, the apartments have direct access to Scarborough, York, Leeds and Bridlington. Enjoy independent living combined… Read more about Jazz Court - Sanctuary Supported Living
Baker Drive, Burwell, Cambridge CB25 0AB
Ness Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Ness Court - Sanctuary Supported Living
Elwyn Road, March PE15 9BH
Jubilee Court offers both housing and care, suitable for many individuals with care needs while offering comfortable environments and helping with the pursuit of independent living. The housing is run by a provider highly-regarded for their quality care,… Read more about Jubilee Court - Sanctuary Supported Living
Lode Close, Soham, Ely CB7 5HR
Millbrook House is a purpose built development located near to Soham village, offering one and two bedroom apartments with a range of on-site facilities, including a gym, hair salon and landscaped gardens.… Read more about Millbrook House - Sanctuary Supported Living
Sanctuary Retirement Communities Reviews (25)
Reviews Posted for members of Sanctuary Retirement Communities
Coopers Court - Sanctuary Supported Living
from Jean J (Niece of Resident) published on 20 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The two activity coordinators, ensuring everyone was fed and watered, and had interactions, amongst the residents and one to one interactions.
Well done activity coordinators. Well done Coopers Court.
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Nichols Court - Sanctuary Supported Living
from I G (Resident) published on 20 August 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Nichols Court - Sanctuary Supported Living
from J D (Resident) assisted by family/friend published on 14 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Emily Winfield, Marketing Officer at Nichols Court - Sanctuary Supported Living
Thank you so much for your lovely feedback about Nichols Court retirement community, we're so pleased to hear that you feel well cared for. We're proud that our staff work closely with the onsite care team to ensure that every aspect of life in our retirement community supports your wellbeing and comfort. If there's ever anything more we can do to enhance your experience, please don't hesitate to let us know.
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Roman Ridge - Sanctuary Supported Living
from B W (Resident) published on 12 August 2025Submitted via Website • Report
Overall Experience
4.0 out of 5
Reply from Ruth McAll, Senior Marketing Officer at Roman Ridge - Sanctuary Supported Living
Thank you so much for your thoughtful feedback and kind words about our team at Roman Ridge. We're delighted to hear that you appreciate the care and dedication our staff bring to supporting residents and organising daily activities that cater to a wide range of needs.We also acknowledge your comments regarding the time it can take to resolve maintenance issues. Please be assured that we actively log and chase all repairs and keep residents updated throughout the process. Occasionally, delays can occur due to external approvals or contractor availability, but we are committed to resolving issues as swiftly and efficiently as possible. Your understanding and support mean a great deal to us, and we're so pleased to hear that overall, you feel Roman Ridge is a great place to live. Thank you again for sharing your experience.
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Roman Ridge - Sanctuary Supported Living
from V M (Son of Resident) published on 12 August 2025Submitted via Website • Report
Overall Experience
2.0 out of 5
Reply from Ruth McAll, Senior Marketing Officer at Roman Ridge - Sanctuary Supported Living
Thank you for your feedback. We'd like to reassure you that Roman Ridge meets all necessary compliance standards. Security includes upgraded CCTV, a fob-access system for resident-only areas, and 24/7 care staff on-site. Residents have full independence with their own apartment keys and freedom to come and go as they wish. Our restaurant offers a variety of portion sizes and lighter options, with pricing set centrally by our Hospitality team. We acknowledge that maintenance issues can sometimes take longer than expected due to external approvals and contractor delays. Please be assured we actively log and chase all repairs, and keep residents updated throughout. We're pleased to share that new Wi-Fi is being installed at the end of this week. If you have any concerns or would like to discuss the points raised, we kindly encourage you to speak with the service manager in the first instance who is there to support you and would welcome the opportunity to help.
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Nichols Court - Sanctuary Supported Living
from Valerie H (Resident) published on 12 August 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Emily Winfield, Marketing Officer at Nichols Court - Sanctuary Supported Living
Thank you for sharing your lovely review of Sanctuary Supported Living's Nichols Court retirement community. We're really pleased to hear that you're happy with your apartment and enjoying the grounds and activities. It's great to know that our management team is making a positive difference. We appreciate your feedback and we look forward to continuing to support you in every way we can.
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Roman Ridge - Sanctuary Supported Living
from A M (Respite Resident) published on 5 August 2025Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Emily Winfield, Marketing Officer at Roman Ridge - Sanctuary Supported Living
Thank you for taking the time to share your experience at Roman Ridge retirement community. We're pleased to hear that you've noticed the dedication of our staff, who aim to create a welcoming environment for everyone. Supporting individuals living with dementia can present challenges, and your kindness and willingness to help are truly appreciated. We understand that changes within the community can affect daily life, and we're committed to ensuring that everyone feels supported and valued. Please speak to the on-site manager or a customer supporter who can listen to your feedback and suggestions, and make changes where possible. We regularly review our services and restaurant pricing to ensure they remain accessible, and your feedback has been passed on to our hospitality team.
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Roman Ridge - Sanctuary Supported Living
from Lily S (Resident) assisted by family/friend published on 31 July 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Emily Winfield, Marketing Officer at Roman Ridge - Sanctuary Supported Living
Thank you so much for taking the time to share your experience of our Roman Ridge retirement community, your feedback is really appreciated. We're so pleased that living at Roman Ridge, with its self-contained flats and onsite amenities, is providing you with the independence, convenience and flexibility you want, as well as added security and peace of mind.
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Rose Manor - Sanctuary Supported Living
from Victor R (Resident) published on 30 July 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Reply from Emily Winfield, Marketing Officer at Rose Manor - Sanctuary Supported Living
Thank you for taking the time to leave a review, please accept our condolences on the loss of your wife. We appreciate you sharing your experience with us. Your feedback is valued, and we're glad to know you feel supported should you need assistance in the future.
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Middleton House - Sanctuary Supported Living
from Jenny S (Daughter of Resident) published on 23 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Emily Winfield, Marketing Officer at Middleton House - Sanctuary Supported Living
Thank you so much for your kind and thoughtful review, and for taking the time to share your experience of life at Middleton House retirement community. We're delighted to hear that your mother settled in so well and that the move has felt like the right decision for your family.We're proud of the welcoming environment we strive to create, and it's a pleasure to know that both our team and the onsite care team have made a positive impression through their professionalism and genuine care. Your comments about the apartment, the restaurant, and the variety of activities are greatly appreciated and will mean a lot to our staff, who work hard to make every day enjoyable and comfortable for residents.We're so pleased your visits are met with warmth and friendliness, and we look forward to continuing to support your mother in every way we can.
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Nichols Court - Sanctuary Supported Living
from Diana L (Resident) published on 14 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Ruth McAll, Senior Marketing Officer at Nichols Court - Sanctuary Supported Living
Thank you so much for your heartfelt review. We're so glad you feel at home at Nichols Court and we're delighted to hear that you and your daughter felt welcomed by our team and continue to do so.
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Hillyard House - Sanctuary Supported Living
from E A (Sister of Resident) published on 13 May 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
I loved the place and the way they take care of the residents, the shopping
I am so grateful to the management and all the staff and lovely careers. Now I have peace of mind that my sister is in a good hands while I am thousands of miles away from her.
God bless the Hillyard house, the residents and staff.
With love and million tanks
Reply from Emily Winfield, Marketing Officer at Hillyard House - Sanctuary Supported Living
Thank you so much for your kind words and for taking the time to share your experience. We're truly grateful for your thoughtful review and are so pleased to hear that your sister is happy and well cared for. Our team works hard to create a warm, supportive environment where residents feel safe, valued, and at home. Your feedback is a wonderful encouragement to our staff, who are passionate about making a positive difference every day. If there's anything more we can do to support your sister or your family, please don't hesitate to contact the Hillyard House team directly.
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Roman Ridge - Sanctuary Supported Living
from Tracy S (Daughter of Resident) published on 18 June 2024Submitted via Website • Report
Overall Experience
3.0 out of 5
Reply from KW, Marketing Officer at Roman Ridge - Sanctuary Supported Living
Thanks for taking the time to share your concerns with us. We strive to create an inclusive environment for all our residents at Roman Ridge. We apologise that in this instance, the arrangements may not have met your expectations. In response to your concerns, we understand that the garden may not be easily accessible for your mother due to her visual impairment and we're more than willing to help accompany her to the garden whenever she'd like to check on her sunflower. We're exploring alternative accessible locations for the sunflower pot, and if you'd like to assess them, please contact the Retirement Communities Manager directly. We take your feedback seriously and are committed to resolving this issue to your satisfaction. We respect all our residents and we appreciate your feedback as it helps us understand different perspectives and improve our services. Please feel free to reach out to us if you have any further concerns or suggestions.
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Bailey Court - Sanctuary Supported Living
from Anthony D (Resident) published on 28 November 2023Submitted via Website • Report
Overall Experience
4.0 out of 5
Reply from Julie, SSL Marketing Team at Bailey Court - Sanctuary Supported Living
Thank you for taking the time to leave us a kind and positive review of Bailey Court. We're really pleased to hear that you've had a delightful experience in our retirement community and that all aspects are meeting your expectations.
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Roman Ridge - Sanctuary Supported Living
from P C (Son-in-law of Resident) published on 28 September 2023Submitted via Website • Report
Overall Experience
1.0 out of 5
Reply from Emily W, Marketing Team at Roman Ridge - Sanctuary Supported Living
We are sorry to read this review. The care at Roman Ridge is not provided by Sanctuary, but by an external agency. However, we take safeguarding very seriously and it's important that all care provided in our retirement community is to the level we'd expect. Regarding your mother-in-law being left in wet clothes, we’re sorry to hear about this and our local team are looking into it with the care provider, as this was not raised with Sanctuary staff. Any other issues raised were dealt with by our management team at the time, and we were not aware of any additional or outstanding issues at the time of move-out. We hope that your mother-in-law is well and settled in her new home.
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St Bartholomew's Court - Sanctuary Supported Living
from J R (Daughter of Resident) published on 13 January 2023Submitted via Website • Report
Overall Experience
5.0 out of 5
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Rose Manor - Sanctuary Supported Living
from Jacqueline C (Resident) published on 26 September 2022Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Julie Koral, Marketing Manager at Rose Manor - Sanctuary Supported Living
Thank you for taking the time to review Rose Manor. We're especially pleased to hear that staff are supportive, friendly and helpful.
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Poplar House - Sanctuary Supported Living
from Les B (Friend of Resident) published on 16 September 2021Submitted via Website • Report
Overall Experience
5.0 out of 5
Well done Sanctuary, what a great model you have.
Many thanks,
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Greenwich Gardens - Sanctuary Supported Living
from Michael R (Resident) published on 16 July 2021Submitted via Website • Report
Overall Experience
2.0 out of 5
Complaints made to local management that has been ongoing for some time now.
Complaints put in and often take forever to deal with.
A poorly aligned patio door has supposedly been dealt with several visits, but is still binding against the rubber
The living room door handle mechanism that was supposedly dealt with some weeks ago, whereby I was unable to get into the living room and now is inoperative.
Ongoing issues with dust mites in the living room, whereby I am constantly sneezing.
A pest control guy came around approximately nearly three months ago and put three green boxes in the living room. No explanation as to what purpose these served and are still in the living room waiting to be collected by the pest control guy.
Still having fits of allergy sneezing!!
I am constantly having to vacuum ongoing in the front room every day and the dust container gets filled every day of the week. Other issues as well.
Reply from Julie, Marketing Manager at Greenwich Gardens - Sanctuary Supported Living
Thank you for taking the time to leave this review, all feedback is important and helps us to improve the way we work. Action has been taken to resolve the issues raised, though we recognise your disappointment and frustration to do so.
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Coopers Court - Sanctuary Supported Living
from G P (Daughter of Resident) published on 14 April 2021Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Julie Koral, Marketing Manager at Coopers Court - Sanctuary Supported Living
Thank you for providing a review and sharing your positive feedback about Coopers Court. The local teams will be delighted with it.
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Awards / Recognitions (0)
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