Greenwich Gardens - Sanctuary Supported Living

34 Greenwich Drive North, Mackworth, Derby DE22 4BH
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1 Review
  • Greenwich Gardens - Sanctuary Supported Living, Derby
Greenwich Gardens is located a short distance from Derby City Centre and makes the most of versatile service and facilities to help older people with care needs live independently.

Comfort and peace of mind comes from having 24-hour access to skilled care workers, while many homely comforts and a pleasant community atmosphere contributes to well-being.

Retirement Village: Yes

Tenures: Licence,Rent,Shared

Property Information: 98 Properties

  • Flats: 38 one bedroom flats , 60 two bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: Keys 2 Care

Community Alarm / Careline Service: Yes

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Care Provided

Length of Stay

  • Permanent Care

Facilities

  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Gym
  • Restaurant (open to public)
  • Hairdressing
  • Cinema
  • Hobby / Activities Room
  • Library
  • Lounge
  • Shop

Good to Know

Person in charge

  • Nichola Oakley (Manager)

Local Authority / Social Services

Visiting

  • Call or email Greenwich Gardens to arrange an appointment to visit and see the facilities. The restaurant is open to the public for breakfast, lunch and snacks.

Greenwich Gardens - Sanctuary Supported Living Reviews (1)

Over all time Greenwich Gardens - Sanctuary Supported Living has 1 review.

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Review from Michael R (Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 2.0 out of 5
Very limited and slow responses to issues in my flat.
Complaints made to local management that has been ongoing for some time now.
Complaints put in and often take forever to deal with.
A poorly aligned patio door has supposedly been dealt with several visits, but is still binding against the rubber
seal at the top.
The living room door handle mechanism that was supposedly dealt with some weeks ago, whereby I was unable to get into the living room and now is inoperative.
Ongoing issues with dust mites in the living room, whereby I am constantly sneezing.
A pest control guy came around approximately nearly three months ago and put three green boxes in the living room. No explanation as to what purpose these served and are still in the living room waiting to be collected by the pest control guy.
Still having fits of allergy sneezing!!
I am constantly having to vacuum ongoing in the front room every day and the dust container gets filled every day of the week. Other issues as well.
Reply from Julie, Marketing Manager at Greenwich Gardens - Sanctuary Supported Living

Thank you for taking the time to leave this review, all feedback is important and helps us to improve the way we work. Action has been taken to resolve the issues raised, though we recognise your disappointment and frustration to do so.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Overview of Review Score

Place Vacancies

Please contact us for latest vacancies.

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Meet the Team (0)

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