"My mother moved into Middleton House in November 2023 and it was the best decision we could have made. She already knew one or two…"
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Location Type
Extra Care Housing
Middleton House is located in a pleasant part of Cheltenham, a short drive from Glocuester, where residents are able to make the most of one or two-bedroom apartments designed to support independent ... Read more
Sanctuary Retirement Communities Reviews in Gloucestershire (1)
Reviews posted for members of Sanctuary Retirement Communities
Overall Experience
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Reviewer Connection to Sanctuary Retirement Communities
from Jenny S (Daughter of Resident) published on 23 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My mother moved into Middleton House in November 2023 and it was the best decision we could have made. She already knew one or two residents and immediately felt at home, getting to know others very quickly . Her apartment is light and spacious with a large wet room, and good sized sitting/dining
area. The staff in the office are professional as well as being extremely caring quite often going above and beyond. The restaurant has a well planned menu with the residents able to choose to have smaller portions if needed. There are many, varied activities offered for residents who want them, usually resulting in a lot of laughter. I see my mother every couple of weeks and there is always a warm welcome from from whoever is around, on the desk in the corridors or in the restaurant. The carers based at Middleton House are also warm and friendly and available if needed.
Reply from Emily Winfield, Marketing Officer at Middleton House - Sanctuary Supported LivingThank you so much for your kind and thoughtful review, and for taking the time to share your experience of life at Middleton House retirement community. We're delighted to hear that your mother settled in so well and that the move has felt like the right decision for your family.We're proud of the welcoming environment we strive to create, and it's a pleasure to know that both our team and the onsite care team have made a positive impression through their professionalism and genuine care. Your comments about the apartment, the restaurant, and the variety of activities are greatly appreciated and will mean a lot to our staff, who work hard to make every day enjoyable and comfortable for residents.We're so pleased your visits are met with warmth and friendliness, and we look forward to continuing to support your mother in every way we can.
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