Only the locations & reviews in Gloucestershire for Sanctuary Retirement Communities are being shown.
"Our experience at Middleton House has been mixed although the overall experience is good. We have put 'satisfactory' against 'treated with..."Read all 1 reviews
Location Type: Extra Care Housing
Middleton House is located in a pleasant part of Cheltenham, a short drive from Glocuester, where residents are able to make the most of one or two-bedroom apartments designed to support independent living. Safety... Read more
Reviews posted for members of Sanctuary Retirement Communities.
Our experience at Middleton House has been mixed although the overall experience is good. We have put 'satisfactory' against 'treated with dignity' because although the office staff are wonderful, care staff were on the whole poor, with little regard (from some) for the person in their care, talking about my mother as if she wasn't there. Kitchen staff are excellent, being kind, and preparing varied meals.The activities that the office staff put on, were interesting, and varied, cleanliness is very good.
Thank you for taking the time to share your feedback about Middleton House. We're pleased to hear that your overall experience has been positive. We're sorry that some aspects of your experience did not meet your expectations, as treating every resident with dignity and respect is extremely...
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