Reverend Bill Baker Court has a Review Score of 10 (9.989) out of 10, based on 8 reviews in the last 2 years. Over all time Reverend Bill Baker Court has 8 reviews.
Overall Experience
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Reviewer Connection to Reverend Bill Baker Court
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Total of 8, showing 1-8
Review from N J (Resident) published on 6 October 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have lived here very happily for 4 years. What I really appreciate is my total independence. I do not currently need care support but if I do need assistance it is always available. The Manager in particular goes the extra mile and when I have needed help she has never let me down. I choose to live
totally independently and appreciate that Debbie never pressurises me to get involved in the many activities she arranges for the residents!! The site is well maintained, the cleaner does a really good job and always with a smile. I have all the facilities that I need/want available. I love my flat which is on the upper floor and is light and airy. I can only reiterate that I am very happy living here. Happy Days!
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Thank you for taking the time to share your lovely feedback. I'm delighted to hear how happy you are living here and that you feel supported while maintaining your independence. It's wonderful to know…read more
Review from Janet M (Resident) published on 30 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have lived at Rev Bill Baker Court for two and a half years and I am very happy here. The staff and particularly The Manager are all very helpful when I need them.
The home is kept immaculately clean and I am proud to bring my family and friends in when they visit. We have outside entertainment
regularly for our enjoyment. The gardens are a pleasure to sit in or walk around.
The kitchen staff keep us well fed catering for all dietary requirements. We even have the occasional barbecue and Mocktails instead of cocktails which all the residents enjoy. We have a weekly church service for those that are interested. We have armchair exercises, knitting
club and weekly board games sessions and coffee mornings.
I HIGHLY RECOMMEND THIS EXTRA CARE LOCATION!
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Thank you so much for your wonderful review of Reverend Bill Baker Court. I'm thrilled to hear how happy you are living here and that the team have been so supportive. It's fantastic to know it's a…read more
Review from Steven C (Resident) published on 23 July 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
We moved here nearly 5 years ago and we can honestly say it is the best move we have ever made. The Scheme is really friendly and lots of different activities going on. The location is perfect a 5 minute walk to the beach. Dr's surgery is directly opposite the Scheme. Shops are all in walking distance.
The gardens are beautifully kept and a beautiful patio area which is ideal for our barbecues. The Manager is always on hand to help with any issues or problems. The Manager does Wacky Wednesday where she wears huge bright glasses which makes all the residents smile and Super Hero Friiday when she dresses as a Super Hero. We highly recommend this Scheme.
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Thank you so much for your wonderful review! I'm delighted to hear that moving into Reverend Bill Baker Court has been such a positive experience for you over the past five years. It's great to know…read more
Review from Valerie D (Regular Volunteer) published on 25 June 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been to the Reverand Bill Baker on a number of occasions, taking my crafting for the residents to see and buy . They are a lovely group of people. The care home is beautifully kept and the care staff are caring and cheerful. The manager is a very lovely lady who cares greatly about the welfare
of her residents and entertains them on Fridays with her super hero costume !
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Hi Valerie,Thank you for taking the time to share such a heart-warming review! We're so pleased to hear that you've had such positive experiences visiting us at Reverend Bill Baker Court. It's…read more
Review from Sarah R (Daughter-in-law of Resident) published on 12 December 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
The manager is so passionate about the welfare of the residents going above and beyond. She is always polite helpful and always has a positive attitude. Could not recommend this place highly enough. Keep up the good work.
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Review from R F (Son of Resident) published on 22 November 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
What a delight, people who care and try to make the residents a pleasant experience. The manager and her team in my opinion go above and beyond. The team helped us organise help for Mum and are always at the end of an email.
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Review from Wendy W (Resident) published on 18 October 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Was the best move we ever made, the staff are so helpful the warden is excellent & will do her best to get u sorted the restaurant serves freshly cooked meals with a choice of lots of things to do or if you want to be quiet you can be all facilities included too.
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Thank you for taking the time to leave your lovely review. I'm so glad you're happy living with us and that I've made your experience an even better one. I'm glad to hear that you're also happy with…read more
Review from M M (Friend of Resident) published on 19 July 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
Recently my wife has assisted a lady in moving into Bill Baker Court in Sutton on sea. From the first contact we have been immensely impressed. The manageress is a total delight, showing compassion, professionalism, kindness and taking us through all processes in a calm unhurried way. The rooms are
beyond what we expected with spacious living areas, light and open outlooks, an en suite wet room and a kitchen space so residents have a degree of individual freedom and flexibility. The entire complex is light and spacious offering meals, activities, games and health support when needed and is run by highly motivated and pleasant staff. The facilities are immaculately clean and in first class condition and the welfare and happiness of the residents is paramount. We spoke to some of the residents who were equally as enthusiastic in their own views. I cannot praise Bill Baker Court highly enough! Well done staff and all involved in this excellent residence. Easiest 5-star review I've ever given!
Reply from Debbie Prince, Location Manager at Reverend Bill Baker Court
Thank you for taking the time to leave us a review and providing your valuable feedback, we are glad to hear that the moving-in process was made better by the location manager at Reverend Bill Baker…read more
The Review Score of 10 (9.989) out of 10 for Reverend Bill Baker Court is based on a) the Average Rating and b) the number of positive Reviews.
The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
The score for the number of positive Reviews is 5.0 out of 5 from 8 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.989 for Reverend Bill Baker Court is calculated as follows:
(
(92 Excellents x 5)
+
(1 Goods x 4)
)
÷ 93 Ratings = 4.989
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for Reverend Bill Baker Court is based on 8 Positive Reviews in the last 24 months and is calculated as follows:
3
+
0.5
+
0.5
+
0.5
+
0.5
= 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.
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