Length of Stay
- Permanent Care
Care Provided by Willow Bank
Facilities
- Lift
- Gardens
- Hairdressing
- Dining Room (residents only)
- Guest Suite
- Lounge
- Shop
- Laundry Service
Good to Know
Group / Owner
- Housing 21
- Voluntary / Not for Profit Owned
Person in charge
- Tracey Brown(Court manager)
Local Authority / Social Services
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Willow Bank Reviews (1)
Over all time Willow Bank has 1 review.
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Overall Experience
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Review from Maxine C (Daughter of Resident) published on 6 October 2023 Submitted via Website•
Overall Experience
Very spacious apartments, safe and secure, spotless the fantastic managers go above and beyond if help or advice is needed in any situation, very friendly at all times. Gardens are well kept with plenty of outdoor seating areas. Hairdressers on site with friendly manner and ultra clean, well-equipped salon.
Bistro restaurant has, lovely staff and a good selection of menu meals served throughout the week reasonably priced and presented.
As for the care staff from Premier Care they excel in their professional care and commitment to the residents they look after, friendly and respectful with good hearts to all including the family of residents, a team of an additional family. They help my mum feel safe cared for and loved and help her laugh. They have exceeded all our expectations it would be unfair to state names but every one of you has sprinkled glitter on my mum and helped her shine. Thank you all so much.
↩Reply from Housing 21, on behalf of the team at Willow Bank
Thank you very much for taking the time to share your experiences of Willow Bank - it's very much appreciated and wonderful to hear that your mom is having a positive experience with Housing 21.
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