Tavistock Court

Queen Street, Bedford MK40 2UD
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1.3 1 Review
  • Tavistock Court, Bedford
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Care Provided

Length of Stay

  • Permanent Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Hairdressing
  • Guest Suite
  • Lounge
  • Laundry Service

Good to Know

Group/Owner

Local Authority / Social Services

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Tavistock Court Reviews (1)

1.3

Tavistock Court has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Tavistock Court has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to Tavistock Court
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Total of 1, showing 1-1
Review from N R (Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
This place has rapidly gone downhill over the last two or three years, no longer a nice place to live, always wondering from one second to the next which member of staff is gonna turn your day into a pile of rubbish. Unexpected bills paying for food that you don't have and generally being treated like
a simpleton. I was happier when I was homeless. And if a pet that you had when you moved in dies they will not allow you to have another one.
Reply from Rebecca Demott, Senior Communications Officer at Tavistock Court

Hello, I'm sorry to hear this. I understand that you're in regular contact with your Independent Living Scheme Manager, who is happy to discuss these issues further with you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 1.3 (1.333)

Overview of Review Score

The Review Score of 1.3 (1.333) out of 10 for Tavistock Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 1.3 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 1.333 for Tavistock Court is calculated as follows: ( (2 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 12 Ratings = 1.333
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Tavistock Court is based on 1 Positive Reviews in the last 24 months and is calculated as follows: = 0
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

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