The Limes Reviews (2)
The Limes has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time The Limes has 2 reviews.
Review from M M (Daughter of Resident) published on 21 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
I did not live locally so it was a comfort to know he had carers going in each day to ensure he was up and dressed There were activities for him
Any issues with his care were flagged up immediately, and they often went above and beyond until I was able to get down to see Dad.
The Bistro meant he was able to have a hot meal each day without having to worry about cooking and I could arrange a cleaner through The Limes which meant the flat stayed clean for him. The extra cost of these and the regular daily care visit was well worth the piece of mind. It was so much easier than dealing with 3 or 4 different companies if he'd stayed in his previous house.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine P (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Limes is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)
The 5 points relating to the number of Positive Reviews for The Limes is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.
