Dunstan Court Reviews (2)
Over all time Dunstan Court has 2 reviews.
Review from James G (Husband of Resident) published on 12 March 2019
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My experience of carers here is they are all so different with their own personalities, all are heightened by a sense of duty to the elderly, each treating us with dignity and each with humour bubbling out at the right time. They face rarely day or night, being the last human link with some of us as
we pass on. They can't tell us until the family etc is informed. It's a very difficult part of their job with no medals awarded, but their humanity stands out as a peer group of people, supported in turn by all the other staff. Even the regular chefs know so and so does not eat carrots. The teams are led by a very small managing team under an excellent manager. My wife found herself recently on the floor in the shower room, lying on her back, within seconds other staff arrived with a hoist, she was checked out, lifted clear and was soon standing fortunately unhurt, say 15 minutes. We could not ask for more. I have been recommending this home for 2 years ever since we arrived.
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Treated with Dignity
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Value for Money
Review from W G (Daughter-in-law of Resident) published on 25 February 2019
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Taking the service, care and facilities provided I would recommend Dunstan Court. It provides a nice living environment, friendly staff with various care packages. Meals are available, warm and bright with lifts available, local shops and doctors. I have found improvements with communication with management,
which help to reassure me.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Safety / Security
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Rooms
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Value for Money