Length of Stay
- Permanent Care
Other Care Provided
- Personal Care
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Care Provided by Benjamin Court
Facilities
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Hairdressing
- Lounge
- Laundry Service
Funding & Fees
Contact Benjamin Court to confirm what's included and get a personalised quote
Good to Know
Owner
- Universal Care Services (UK) Ltd
- Private Owned
Person in charge
- Sarah Garrett (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
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Benjamin Court Reviews (20)
9.5
Benjamin Court has a Review Score of 9.5 (9.483) out of 10, based on 5 reviews in the last 2 years.
Over all time Benjamin Court has 20 reviews.
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Review from Jeremy R (Resident / Service User) published on 22 January 2026 Submitted via Postal Card•
Overall Experience
I have been here nearly 3 years, and think the services work well, but it can never be simple with different tenants to assist with their residing here. They do a pretty good job, with their various duties and other functions, and cleaning staff very neat in tidying.
I have had various...
I have been here nearly 3 years, and think the services work well, but it can never be simple with different tenants to assist with their residing here. They do a pretty good job, with their various duties and other functions, and cleaning staff very neat in tidying.
I have had various competitions arranged connected with Motion Picture outlets, film performes, and this one was on Films on the birth of Christ, British and U.S Artistes, the inner was Care Assistant top prize, and four runners up, the downside, it would nice if more responded, but there we are, and same with the previous inititive. Having been involved in Movies since an early age, gives me point. Hope this has'nt been too boring to read.
↩Reply from Sarah Garrett, Manager at Benjamin Court
Thank you for taking the time to write this review, we appreciate the time taken to write this. We all look forward to your next quiz.
Review from Joan D (Resident / Service User) published on 16 January 2026 Submitted via Postal Card•
Overall Experience
I am very pleased with help I get
They check on me to see if I need anything
They put on coffee mornings and we have a good social life
They check on me to see if I need anything
They put on coffee mornings and we have a good social life
If I press my buzzer for anything they are here straight away
I am very pleased with help I get
They check on me to see if I need anything
They put on coffee mornings and we have a good social life
They check on me to see if I need anything
They put on coffee mornings and we have a good social life
If I press my buzzer for anything they are here straight away
↩Reply from Sarah Garrett, Manager at Benjamin Court
Thankyou for your kind words, it is our privilege to support you. I will pass on your kind review to the rest of the team.
Review from David R (Resident / Service User) published on 16 January 2026 Submitted via Postal Card•
Overall Experience
I can honestly say this is the best flat I've been in since coming to Norfolk in 2000.
Am very happy here and tenents & staff are nice people.
I can honestly say this is the best flat I've been in since coming to Norfolk in 2000.
Am very happy here and tenents & staff are nice people.
↩Reply from Sarah Garrett, Manager at Benjamin Court
Thank you for your lovely review, we are so pleased that you are happy here. I will ensure to pass on your kind words to the rest of the team.
Review from Kate B (Daughter of Resident) published on 14 January 2026 Submitted via Website•
Overall Experience
Excellent care.
The staff are extremely kind and caring.
They recently put on a Christmas party for the residents and their families which was great.
Thank you so much.
The staff are extremely kind and caring.
They recently put on a Christmas party for the residents and their families which was great.
Thank you so much.
Special thanks to Jo and Maxine who always keep me updated.
Excellent care.
The staff are extremely kind and caring.
They recently put on a Christmas party for the residents and their families which was great.
Thank you so much.
The staff are extremely kind and caring.
They recently put on a Christmas party for the residents and their families which was great.
Thank you so much.
Special thanks to Jo and Maxine who always keep me updated.
↩Reply from Sarah Garrett, Manager at Benjamin Court
Thank you for your lovely review, we really appreciate the time taken to write this.
Review from Jackie K (Daughter of Resident) published on 13 January 2026 Submitted via Website•
Overall Experience
Sadly the restaurant is no longer which is sad , also been a few changes within management but through it all the staff have remained professional & caring helping mother with her ever increasing needs & supporting family when needed .
The new manager has brought back life into BC & along with...
Sadly the restaurant is no longer which is sad , also been a few changes within management but through it all the staff have remained professional & caring helping mother with her ever increasing needs & supporting family when needed .
The new manager has brought back life into BC & along with other staff provide lots of activities again the like of which mum & dad enjoyed when they first went there , unfortunately mother isn't up to attending now although she did manage to enjoy the super Christmas Party & certainly would have loved to have done a dance or two if her legs would have held her up.
Benjamin Court is the place to go for a friendly safe environment where dignity is respected & care always the same even when dealing with a grumpy resident {mother does have her moments } , also an ideal place when support is required but the resident can still lead an active independent life too.
The new manager has brought back life into BC & along with other staff provide lots of activities again the like of which mum & dad enjoyed when they first went there , unfortunately mother isn't up to attending now although she did manage to enjoy the super Christmas Party & certainly would have loved to have done a dance or two if her legs would have held her up.
Benjamin Court is the place to go for a friendly safe environment where dignity is respected & care always the same even when dealing with a grumpy resident {mother does have her moments } , also an ideal place when support is required but the resident can still lead an active independent life too.
Would still luv to end up here when our time comes !
↩Reply from Sarah Garrett, Manager at Benjamin Court
Thank you for your kind words. I will ensure to pass your comments onto the rest of the team. We are currently in the process of trying to get the kitchen up and running again and hope that in time this will happen.
We all feel very privileged to look after your lovely Mum.
Review from Leslie I (Regular Volunteer) published on 20 May 2024 Submitted via Website•
Overall Experience
Staff and residents are so lovely and our therapy dog, Bella, loved them so much. We were made so welcome.
Will definitely come again to see these lovely people, just hope it's not too long. Thank you to a member of staff, in particular, for making this something to remember.
Staff and residents are so lovely and our therapy dog, Bella, loved them so much. We were made so welcome.
Will definitely come again to see these lovely people, just hope it's not too long. Thank you to a member of staff, in particular, for making this something to remember.
↩Reply from Stuart Gollands, at Benjamin Court
Thank you so much for bringing Bella in to see us all, everyone loved her and cannot wait to see her again.
Review from Graham K (Son of Resident) published on 24 November 2023 Submitted via Website•
Overall Experience
Benjamin Court Care Home was an essential service for my father when he was discharged from hospital and they noticed some dementia symptoms. From here, they were able to successfully diagnose his ability to return home and whether he would be better off in a care home.
He enjoyed his stay so much...
Benjamin Court Care Home was an essential service for my father when he was discharged from hospital and they noticed some dementia symptoms. From here, they were able to successfully diagnose his ability to return home and whether he would be better off in a care home.
He enjoyed his stay so much at Benjamin Court that he didn’t want to leave. People there are very caring and the atmosphere is free and easy with plenty of things for the residents to do.
He enjoyed his stay so much at Benjamin Court that he didn’t want to leave. People there are very caring and the atmosphere is free and easy with plenty of things for the residents to do.
I consider that my dad was very lucky to have such a service and I hope that this service will be available for me and other family members when it’s our turn to receive this kind of care.
Review from Andy L (Son of Resident) published on 31 January 2023 Submitted via Website•
Overall Experience
My mum and dad lived at Benjamin Court for 9 years deciding that due to my father's disability, a level of care was required. Sadly, my mum passed away in July 2022 and this left my dad living alone. My parents were always very positive and complimentary of all the staff at Benjamin Court. Indeed...
My mum and dad lived at Benjamin Court for 9 years deciding that due to my father's disability, a level of care was required. Sadly, my mum passed away in July 2022 and this left my dad living alone. My parents were always very positive and complimentary of all the staff at Benjamin Court. Indeed many of them they regarded as good friends. My parents really enjoyed where they were living and all the activities that were arranged by the staff. Christmas parties were always a firm favourite. They especially enjoyed the facilities when they first moved to Benjamin and enjoyed many nice meals that were cooked in the café/restaurant.
The pandemic did change so much at Benjamin Court which unsettled my parents immensely. The restaurant closed, and activities stopped. My parents loved Benjamin Court and all the staff.
The pandemic did change so much at Benjamin Court which unsettled my parents immensely. The restaurant closed, and activities stopped. My parents loved Benjamin Court and all the staff.
Although settled in his new home in Milton Keynes and is closer to his family, my dad misses so many lovely people at Benjamin Court!
Review from S C (Resident / Service User) published on 15 November 2022 Submitted via Postal Card•
Overall Experience
I am very happy with life here and enjoy being independent.
I am very happy with life here and enjoy being independent.
↩Reply from Sarah Hill, Customer Relationship Manager at Benjamin Court
Thank you for your kind review. We are very happy that you are enjoying your time with us.
Review from Maureen T (Resident / Service User) published on 7 November 2022 Submitted via Postal Card•
Overall Experience
My experience with living here has been very good.
Since I have had to have my leg amputated, I have had nothing but brilliant care.
My experience with living here has been very good.
Since I have had to have my leg amputated, I have had nothing but brilliant care.
Review from Julia B (Daughter of Resident) published on 24 August 2021 Submitted via Website•
Overall Experience
Mum arrived at Benjamin Court just as full lockdown was enforced. The family are impressed with the care and commitment to the residents. At a difficult time, everything has been done to ensure the safety of the residents. The little extras in care to stimulate and avoid feelings of isolation have...
Mum arrived at Benjamin Court just as full lockdown was enforced. The family are impressed with the care and commitment to the residents. At a difficult time, everything has been done to ensure the safety of the residents. The little extras in care to stimulate and avoid feelings of isolation have been excellent. Thank you.
↩Reply from Caroline Beale, Customer relationship manager at Benjamin Court
Thank you for your lovely review, its been our pleasure keeping residents safe and entertained.
Review from Christine G (Daughter of Resident) published on 3 November 2020 Submitted via Postal Card•
Overall Experience
I have found all staff at Benjamin Court to be dedicated to the care of my mother over her 11 years there. They have always shown thoughtfulness when speaking to her and us. We have been made most welcome by them all. The compassion shown to our mum during her last few weeks was outstanding. Many...
I have found all staff at Benjamin Court to be dedicated to the care of my mother over her 11 years there. They have always shown thoughtfulness when speaking to her and us. We have been made most welcome by them all. The compassion shown to our mum during her last few weeks was outstanding. Many friends have been made while she was there.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your kind comments about the care and support your mother received at Benjamin Court.
Review from David B (Resident / Service User) published on 25 September 2020 Submitted via Website•
Overall Experience
After 170-odd days in quarantine, I was taken into hospital with a virus. Eventually, I ended up at Benjamin Court - again in isolation, and worried. But the worry was needless. The professional care of me was exceptional and I soon settled down to a routine. I have always been the type that will...
After 170-odd days in quarantine, I was taken into hospital with a virus. Eventually, I ended up at Benjamin Court - again in isolation, and worried. But the worry was needless. The professional care of me was exceptional and I soon settled down to a routine. I have always been the type that will never complain about my problems and will always try to be cheerful. There is always someone worse off and me. This means I am inclined to joke with staff. But they put up with my corny jokes, and some even increased my portfolio! But it was not all joking. I could hear the polite, professional manner in which they treated all the other residents. The meals were outstanding and varied. In fact, there were so many, I had to turn several down because I was not hungry! I feel I made many friends among the staff at Benjamin Court, but unfortunately, I have to leave them all behind.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your kind comments about the care and support (and new jokes!) you received at Benjamin Court.
Review from M L (Son of Resident) published on 7 November 2019 Submitted via Postal Card•
Overall Experience
Lack of staff, drunker resident so have been asked to make sure my mother's door is locked. Deal with the resident, my mother's heating has not been working for the past 3 months. Boilers all broke down.
Food, catering poor.
Lack of staff, drunker resident so have been asked to make sure my mother's door is locked. Deal with the resident, my mother's heating has not been working for the past 3 months. Boilers all broke down.
Food, catering poor.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
We are obviously concerned with your review of Benjamin Court, noting all your comments.As we have discussed directly with you, a number of your comments are outside of the control of NorseCare and we note that you have contacted the relevant organisations to pursue your concerns. We are pleased...
We are obviously concerned with your review of Benjamin Court, noting all your comments.As we have discussed directly with you, a number of your comments are outside of the control of NorseCare and we note that you have contacted the relevant organisations to pursue your concerns. We are pleased that you are generally happy with the care and support provided to your father by NorseCare.
As always, we welcome the opportunity to meet with you regularly to address any concerns that you have around your father's care and support at Benjamin Court.
Review from S S (Niece of Resident) published on 29 October 2019 Submitted via Postal Card•
Overall Experience
I would like to say an enormous thank you to the staff and management at Benjamin Court for the special care, attention and support they provide for my relative. He has lived at Benjamin Court for more than 3 years and in all of this time staff and management have gone above and beyond with care...
I would like to say an enormous thank you to the staff and management at Benjamin Court for the special care, attention and support they provide for my relative. He has lived at Benjamin Court for more than 3 years and in all of this time staff and management have gone above and beyond with care and kindness, making his life so much better. Such wonderful people. Thank you again.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your kind words about the care and support your uncle is receiving at Benjamin Court.
Review from Peter B (Son of Resident) published on 18 February 2019 Submitted via Postal Card•
Overall Experience
Mum has been in this housing with care unit, and has been very well looked after for the last approximately three years, and it is with sadness that she has had to leave to go into full-time dementia care.
It has been excellent.
Mum has been in this housing with care unit, and has been very well looked after for the last approximately three years, and it is with sadness that she has had to leave to go into full-time dementia care.
It has been excellent.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your kind review of the care and support of Benjamin court.
Review from Doris M (Respite Resident) published on 6 June 2018 Submitted via Website•
Overall Experience
After having a difficult time in hospital I was sent to Benjamin Court. I couldn’t have asked for better care. The staff were kind, caring and very supportive. The food was all homemade and I soon got my appetite back. So I would like to thank all the staff for getting me back on my feet again.
After having a difficult time in hospital I was sent to Benjamin Court. I couldn’t have asked for better care. The staff were kind, caring and very supportive. The food was all homemade and I soon got my appetite back. So I would like to thank all the staff for getting me back on my feet again.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your kind words about Benjamin Court.
Review from Marie B (Daughter of Resident) published on 24 March 2017 Submitted via Review Postal Card•
Overall Experience
My dad has been in Benjamin Court homes with care since 9th November 2014. The care he has had from the manager and all staff has been exemplary. He is loved by all and if there is anything he needs he gets. He is at the moment very unwell but nothing is too much trouble for them. Apart from my...
My dad has been in Benjamin Court homes with care since 9th November 2014. The care he has had from the manager and all staff has been exemplary. He is loved by all and if there is anything he needs he gets. He is at the moment very unwell but nothing is too much trouble for them. Apart from my dad, the staff are very caring to the family. When I say, staff, I mean the manager to carers, cleaners and cooks. I can thoroughly recommend this establishment to anyone. Well done Benjamin Court thank you.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for your lovely comments about the care provided to your dad by the whole team at Benjamin Court and thank you for taking the time to send in this review.
Review from David C (Son of Resident) published on 19 March 2017 Submitted via Website•
Overall Experience
I will confirm that my Father could not have been treated better, he was treated with dignity, respect and love. The Management and Carers of this establishment could not have done more for his care and needs. My thanks and total respect for all concerned.
And I will also say that as a Family we...
I will confirm that my Father could not have been treated better, he was treated with dignity, respect and love. The Management and Carers of this establishment could not have done more for his care and needs. My thanks and total respect for all concerned.
And I will also say that as a Family we were all treaded with the same standards in the two and half years he was there.
I would recommend Benjamin Court to anybody needing such care.
↩Reply from Richard Smith, Marketing Manager at Benjamin Court
Thank you for the kind words about the care and support your father received while he was at Benjamin Court.
Review from Janice C (Daughter of Resident) published on 28 June 2016 Submitted via Review Postal Card•
Overall Experience
The care my mum receives is wonderful - also the extra friendship is so warm and wonderful. All the staff are brilliant (don't want to name names in case I forget someone!) The property is homely and cosy, wish every elderly person could have a home like this.
The care my mum receives is wonderful - also the extra friendship is so warm and wonderful. All the staff are brilliant (don't want to name names in case I forget someone!) The property is homely and cosy, wish every elderly person could have a home like this.
↩Reply from richard smith, marketing manager at Benjamin Court
Thank you for your lovely comments about the care that your mum receives at Benjamin Court.
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