529 Aigburth Road, Liverpool L19 9DN
Fulwood Court is a comfortable and homely extra care accommodation, where residents have all their personal needs supported at the same time as having an independent lifestyle respected. All carers are highly-qualified and there is a great deal for residents to enjoy and experience, with the property set up to help individuals pursue an active and interesting lifestyle.
Group: MHA (Methodist Homes)
Type of Service: Extra Care Housing (Voluntary / Not for Profit Owned)
Property Information: 33 Properties
Care Offered: Dementia • Elderly Care
Facilities & Services: Personal Care • Café / Bar • Garden • Guest Suite • Hobby / Activities Room • Lounge • Hairdressing • Laundry Service • Close to Local shops • Lift • Wheelchair Access
On Site Care Staff 24/7: Yes
Community Alarm / Careline Service: Yes
Fulwood Court has a Review Score of 7.3 (7.292)
The Review Score of 7.3 (maximum of 10) for Fulwood Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Fulwood Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Extra Care Housing / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Extra Care Housing receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.292 for Fulwood Court is calculated as follows: ( (11 Excellents x 5) + (9 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 24 Ratings = 4.292
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Extra Care Housing to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Extra Care Housing needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Fulwood Court is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Fulwood Court?
Reviewer Connection to Fulwood Court
Review submitted from a Postal Card by Alison W (Cousin of Resident) on Tuesday 21 March 2017. Relates to March 2017.
Fulwood Court seems to be the only service in this district to supply a one or two bedroom flat in a complex where all levels of care are available as required. The building is well maintained. The care is well organised. On the whole, the carers do a good job, though the level of understanding of the needs of the elderly is variable. This often correlates with the age of the carer. I have found all members of staff friendly and helpful. A good programme of activities is available but residents choose whether or not to participate. To have such a programme of care, tailor-made to the needs of the individual, comes at a cost. It is not cheap.
How likely would you be to recommend Fulwood Court? Likely
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Satisfactory
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Satisfactory
Review submitted from a Website Submission by Stephen R (Son of Resident) on Tuesday 13 October 2015. Relates to August 2015.
I cannot fault the care that my dad received while he was there. All the staff are of the highest quality and he was treated with the utmost consideration and affection. My father was treated with dignity and respect by all the staff and the range of activities organised was absolutely wonderful. ALL those connected with Fulwood Court should be very proud of themselves and my family and I will always be eternally grateful.
How likely would you be to recommend Fulwood Court? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent