Pilgrims Court

Eslington Terrace, Newcastle upon Tyne NE2 4RL
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4 Reviews
  • Pilgrims Court, Newcastle upon Tyne
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Care Provided

Length of Stay

  • Permanent Care

Other Care Provided

  • Personal Care

Facilities

  • Gardens
  • Bar/Café
  • Hairdressing
  • Lounge
  • Laundry Service

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Local Authority / Social Services

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Pilgrims Court Reviews (4)

Over all time Pilgrims Court has 4 reviews.

Overall Experience

  • 3
  • 1
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4

Review from S M (Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Pilgrims Court in September 2017, and have never regretted doing so. I am very happy to tick 'excellent' for all the ratings. The staff are competent and pleasant and supportive and encouraging, and there is a very happy atmosphere altogether - visitors are made welcome too. I feel very
blessed to be at home in such congenial surroundings for the latter part of my retirement.

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Review from J C (Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and caring; they support the residents with the varied activities the residents run themselves. The manager has an 'open door' policy; she listens and advises. The residents are good to mix with at regular coffee mornings. The flats are small but can be made 'homely'. Food at
the bistro is home-cooked and very tasty. The overall atmosphere of Pilgrims Court is good and welcoming.

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Review from M C (Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our new manager seems to have a loving, caring and homely atmosphere, which means the residents are happy and very well looked after by her wonderful staff. I have a chronic condition which strikes infrequently. This last month has been difficult, but care is in my flat rapidly if I call for help.

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Review from Graham H (Nephew of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring and wonderfully run establishment. My auntie is looked after very well.

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Overview of Review Score

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