Southcroft Reviews (2)
Over all time Southcroft has 2 reviews.
Review from Wendy W (Daughter of Resident) published on 22 November 2018
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Southcroft is a wonderful place for my 96-year-old mum. Her need for independence is both respected and encouraged, while discreet careful support is provided as needed. The staff are kind and friendly and mum is starting (she's been there for 3 months) to feel part of a family living in Southcroft.
A recent illness was dealt with swiftly and effectively and communication with me was just as it should be.
Southcroft has various activities which mum can join as she wishes. The flats are very clean and in comparison to others I've seen, spacious. They are well fitted out and provide the level of privacy and independence needed. The building itself has been described by friends as like a big hotel. Its beautifully decorated, clean and importantly doesn't have that 'care home' smell! :-)
Mum tells me the bistro food is good.
All in all the decision to move mum into Southcroft was one of the best decisions we've ever made. Highly recommended.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money
Review from J A (Daughter of Resident) published on 31 August 2016
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Staff are kind, caring, attentive and cheerful.
Activities - My mother enjoys going to knit and natter, film night and craft workshops, as well as going on trips out. Staff also organise parties for special occasions.
Building - lots of light. The back garden and patio area are well used on warm
Activities - My mother enjoys going to knit and natter, film night and craft workshops, as well as going on trips out. Staff also organise parties for special occasions.
Building - lots of light. The back garden and patio area are well used on warm
days.
Flat - The rooms are quite small, but they have a lot of light.
Flat - The rooms are quite small, but they have a lot of light.
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Facilities
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Care / Support
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Cleanliness
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Treated with Dignity
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Food & Drink
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Staff
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Activities
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Management
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Safety / Security
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Rooms
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Value for Money