Care Home Administrator

Job summary

Care Home Administrator (bank) – Cheshunt, Hertfordshire

Location: Kingfisher Nursing Home, Emmanual Lodge, College Road, Cheshunt, EN8 9NQ

Job Type: Zero hour contract (ad-hoc cover)

Salary: £15 per hour

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We are looking for an experienced and highly organised Care Home Administrator (Bank) to provide essential HR and Finance support at Kingfisher Nursing Home. This is a varied and fast-paced role, ideal for someone with previous care home experience who enjoys making a real impact behind the scenes.

You will work closely with the Home Manager, central HR and Finance teams, and care staff to ensure the smooth day-to-day running of the home. As this role is based within the care home office, you will have regular interaction with both colleagues and residents.

About the Role

HR Responsibilities

• Manage all aspects of HR administration, including interviews, employment contracts, inductions and training documentation
• Support Line Managers across the full employee lifecycle, including appraisals, performance and absence management
• Work closely with the Home Manager to improve employee engagement and resolve HR-related issues
• Organise and support investigation meetings, disciplinary and grievance hearings, including sickness absence cases
• Promote a positive, inclusive and engaged culture where staff feel supported and recognised
• Ensure all staff are compliant with mandatory training requirements
• Liaise with the central HR team on competitor pay and benefits research
• Ensure HR policies and Employee Handbook requirements are understood and implemented within the home
• Maintain accurate, compliant filing systems and audit trails
• Provide general administrative support to ensure the smooth running of the care home

Finance Responsibilities

• Support day-to-day finance administration, including invoice processing, reporting and weekly banking
• Order supplies and update resident funding records
• Maintain finance trackers and liaise closely with the central Finance team
• Process resident admissions and discharges
• Manage petty cash, resident TV licences, filing, archiving and meetings with relatives as required

About You

• Previous experience in a similar role with strong HR and Finance knowledge (essential)
• Experience working within a care home environment (essential)
• Confident IT skills, including Outlook, Word and Excel
• Highly organised with excellent attention to detail
• Able to prioritise and multitask in a busy environment
• Strong interpersonal skills with a genuine people-focused approach
• Motivated, proactive and passionate about making a difference

Successful candidates will be required to undertake an Enhanced DBS check.

Why Work for Westgate Healthcare?

• Wagestream – access your wages before payday and enjoy exclusive retail discounts
• Blue Light Card and additional employee discount schemes
• Refer a Friend Scheme – earn up to £500 per successful referral
• Employee recognition programmes, including Employee of the Month and Long Service Awards
• Opportunities to gain nationally recognised qualifications
• Access to financial and wellbeing support through The Care Workers Charity
• Comprehensive induction, free training and ongoing professional development
• Cycle to Work Scheme and additional cashback and discount benefits

We reserve the right to close this vacancy early should we receive a high volume of suitable applications, so early application is encouraged. If you do not hear from us within 5 working days, please assume your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer and welcomes applications from all suitably qualified candidates.