Administrator

Job summary

Care Home Administrator

Hours: Full Time 

Join Our Team

Tendlands Care home is looking for an organised, professional, and compassionate Care Home Administrator to join our growing team.

This is a key role within the home, supporting the Home Manager and wider team to ensure the smooth day-to-day running of the service. You will be responsible for financial administration, payroll support, recruitment administration, resident records, digital systems, and providing a warm and professional welcome to residents, families, and visitors.

If you enjoy working in a busy environment, have excellent administrative skills, and want to make a difference in the lives of older people, we would love to hear from you.

About the Role

As Care Home Administrator, you will play a central role in supporting the home's operations, ensuring records are accurate, systems are maintained, and processes are completed efficiently and compliantly.

Your responsibilities will include:

• Managing resident admissions and financial administration.

• Maintaining accurate resident and staff records.

• Supporting payroll processing and staff attendance records.

• Assisting with recruitment, onboarding, DBS checks, references, and personnel files.

• Managing petty cash, invoices, purchase orders, and banking processes.

• Maintaining staff and resident information on PCS, People Planner, and other digital systems.

• Creating staff logins and ensuring appropriate system access is in place.

• Supporting compliance, audits, and regulatory requirements.

• Acting as the first point of contact for visitors, relatives, professionals, and telephone enquiries.

• Supporting marketing activities, occupancy enquiries, and home tours.

• Providing administrative support to the Home Manager and management team.

What We're Looking For

Essential

• Previous administration experience.

• Excellent organisational and time management skills.

• Strong IT skills including Microsoft Word, Excel, Outlook, and electronic systems.

• Excellent communication and customer service skills.

• Strong attention to detail.

• Ability to work independently and manage multiple priorities.

• Professional and confidential approach to work.

• A positive and flexible attitude.

Desirable

• Experience working within a care home, healthcare, or social care environment.

• Experience of payroll administration and recruitment processes.

• Knowledge of care funding and Local Authority processes.

• Experience using electronic care planning or workforce management systems.

• Business Administration qualification or equivalent.

What We Offer

• Competitive salary.

• Ongoing training and development opportunities.

• Supportive management team.

• Opportunities for career progression.

• Pension scheme.

• Annual leave entitlement.

• A rewarding role where you can make a genuine difference every day.

Our Values

At Strong Life Care, we are committed to providing Safe, Effective, Caring, Responsive, and Well-Led services. We place residents at the heart of everything we do and are looking for team members who share our passion for delivering exceptional care and support.

Apply Today

If you are organised, motivated, and passionate about supporting high-quality care services, we would love to hear from you.

Strong Life Care is committed to safer recruitment practices. All offers of employment are subject to satisfactory references, right to work checks, and an enhanced DBS check.