Team Leader-Hospitality

We are looking for a passionate and experienced Hospitality Team Leader to join our team at our luxury care home. If you have a background in hospitality, strong organisational skills, and a genuine care for others, then this role is perfect for you! 

Apply now and be part of creating a warm and welcoming environment for our residents and their families.

We offer some excellent rewards and benefits including:

• We offer all team members 1 free meal per shift.
• Uniform provided.
• Enhanced Bank Holiday pay.
• Increased Annual Leave entitlement - team members who work with us for 3 years or more get extra annual leave.
• Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time.
• Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
• Company sick pay which is over and above the statutory entitlement. (subject to length of service)
• Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
• Recognition and staff appreciation initiatives.
• Health Cash Plan (subject to T&Cs).
• Death in Service Benefit (subject to T&Cs).
• Long service awards.

And much more……….

Location:  Maplewood Court, Northumberland Road, Maidstone ME15 7TA

Hours:  40 hours per week

Pay: £16.05 per hour

Contract: Full-time

Shift: Days (including some weekends)

What do you need to succeed:

Our Hospitality Team Leader will provide an exceptional hospitality service within our luxury care home, working with the Catering Team, the Lifestyles Team and Housekeeping.

This is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector, and have an affinity for care – this is the role for you

As Hospitality Team Leader, your key responsibilities will include:

• To provide an exceptional hospitality service in the home in conjunction with the catering team.
• To lead and implement a 5-star resident and family experience within the home. 
• Support the Hospitality assistants to achieve daily tasks, leading by example in a front-facing role.
• Work closely with the Head of Hospitality to plan and execute any customer/resident events.
• Ensure that dining areas are set up and maintained to a very high standard.
• To work with and deputise for the Head of Hospitality, ensuring compliance with standards expected by regulators.

“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.

• Family 
• Integrity 
• Respect
• Exceptional
• Sustainable

Apply now!

If you’re ready to start your journey and make a difference, then don’t delay and apply today!