Receptionist

FULL TIME 'RECEPTIONIST'
Salary: £26,325 - £28,088 per annum.

We have an exciting opportunity to join our friendly team at Heron House Residential Care Home and be the welcoming first point of contact for our residents, visitors and professionals!

Key Responsibilities:

• Welcome and greet residents, visitors and professionals in a friendly and professional manner.
• Answer and direct phone calls and deal with enquiries effectively.
• Manage mail, correspondence and ensure reception area is clean and organised.
• Take enquiries and conduct professional show arounds, recording details in line with company guidelines.
• Ensure all visitors are identified and information displayed is up to date.
• Liaise with relatives, district nurses, GP's, social services and other professionals.
• Promote and safeguard the welfare of residents and maintain confidentiality at all times.
• Be patient, understanding and responsive to residents' needs.

About You:

• Warm, engaging and caring with a genuine appreciation of the needs of older people.
• Excellent verbal, written, numerical and organisational skills.
• Confident communicator with the ability to interact well with a wide range of people.
• Proficient in Microsoft Word, Excel and Outlook
• At least 2 years' administrative experience with a strong administration background.
• Trustworthy, reliable and punctual with the ability to adapt to changing needs.

How to apply: Please email your CV and cover letter to Donna Dyke (Administration Manager and Executive Assistant)

We look forward to hearing from you!