Care Assistant

Job Title

Care Assistant

Reports To

Registered Nurse / Senior Care Assistant / Home Manager

Job Purpose

To provide high-quality person-centred care and support to residents, promoting dignity, independence, choice, and wellbeing at all times. The Care Assistant will support residents with their daily living needs while ensuring a safe, comfortable, and homely environment.

Main Duties and Responsibilities

Personal Care

• Assist residents with washing, bathing, dressing, grooming, and oral hygiene.
• Support residents with toileting and continence care.
• Assist residents with mobility using appropriate equipment and safe moving and handling techniques.
• Promote independence and encourage residents to do as much as possible for themselves.
• Respect residents' privacy, dignity, rights, and personal choices at all times.

Daily Living Support

• Support residents with eating and drinking, ensuring nutritional and hydration needs are met.
• Assist residents to attend activities, appointments, and social events.
• Support residents to maintain relationships with family and friends.
• Encourage participation in meaningful activities and hobbies.

Care Delivery

• Follow individual care plans and risk assessments.
• Monitor and report any changes in residents' physical, mental, or emotional wellbeing.
• Maintain accurate care records and complete documentation as required.
• Support residents receiving nursing care under the direction of registered nurses.
• Assist with end-of-life care, ensuring comfort and dignity are maintained.

Health and Safety

• Follow infection prevention and control procedures.
• Adhere to moving and handling procedures and safe working practices.
• Report accidents, incidents, hazards, and safeguarding concerns promptly.
• Ensure the environment remains clean, safe, and comfortable for residents.

Communication

• Develop positive and professional relationships with residents, families, visitors, and colleagues.
• Attend handovers and team meetings.
• Communicate effectively with nurses and senior staff regarding residents' needs and concerns.
• Maintain confidentiality in accordance with company policies and data protection legislation.

Safeguarding

• Promote the welfare and safety of residents.
• Recognise and report any concerns relating to abuse, neglect, discrimination, or poor practice.
• Follow safeguarding policies and procedures at all times.

Person Specification

Essential

• Caring, compassionate, and respectful attitude.
• Good communication and interpersonal skills.
• Ability to work as part of a team.
• Reliable, trustworthy, and flexible.
• Ability to maintain confidentiality.
• Commitment to providing high-quality person-centred care.

Desirable

• Previous experience in a care home, nursing home, or healthcare setting.
• Care Certificate or NVQ/QCF Level 2 in Health and Social Care.
• Knowledge of dementia care.
• Understanding of safeguarding and infection control practices.

General Responsibilities

• Attend mandatory training and updates.
• Comply with all company policies and procedures.
• Maintain professional standards and conduct at all times.
• Participate in supervision and appraisal processes.
• Undertake any other reasonable duties required by the Home Manager.

Working Hours

• Shifts may include days, nights, weekends, and bank holidays.
• Flexibility may be required to meet the needs of the service.

Key Values

The Care Assistant will:

• Treat every resident with kindness, dignity, and respect.
• Promote independence and choice.
• Deliver person-centred care.
• Work collaboratively with colleagues and healthcare professionals.
• Maintain the highest standards of care and professionalism.