Domestic

Job Title

Domestic Assistant / Housekeeper

Reports To

Home Manager / Head Housekeeper

Job Purpose

To maintain a clean, safe, comfortable, and welcoming environment for residents, visitors, and staff. The Domestic Assistant is responsible for ensuring high standards of cleanliness and infection prevention throughout the home while respecting residents' dignity, privacy, and independence.

Main Duties and Responsibilities

Cleaning Duties

• Clean resident bedrooms, bathrooms, communal areas, offices, and ancillary areas to a high standard.
• Dust, polish, vacuum, sweep, and mop floors as required.
• Clean windows, furnishings, fixtures, and fittings.
• Ensure all sanitary areas are cleaned and disinfected regularly.
• Dispose of waste safely in accordance with the home's policies and procedures.

Infection Prevention and Control

• Follow all infection prevention and control procedures.
• Use cleaning chemicals and equipment safely and according to COSHH requirements.
• Ensure cleaning schedules are completed and documented accurately.
• Assist in outbreak management procedures as directed.

Resident Wellbeing

• Promote a warm, friendly, and homely environment.
• Treat residents with dignity, kindness, and respect.
• Engage positively with residents and visitors during daily duties.
• Respect residents' privacy and personal belongings at all times.

Health and Safety

• Maintain safe working practices at all times.
• Report maintenance issues, accidents, hazards, and spillages immediately.
• Ensure cleaning equipment is stored safely after use.
• Participate in fire safety and emergency procedures.

Team Working

• Work effectively with care, nursing, catering, maintenance, and management teams.
• Attend staff meetings and training sessions as required.
• Assist with deep cleaning programmes and special projects when necessary.

Person Specification

Essential

• Good attention to detail.
• Ability to work independently and as part of a team.
• Reliable, trustworthy, and punctual.
• Good communication skills.
• Understanding of the importance of confidentiality and dignity.

Desirable

• Previous domestic or housekeeping experience.
• Experience within a care home, nursing home, hospital, or healthcare environment.
• Knowledge of infection control and COSHH.
• Understanding of CQC expectations regarding cleanliness and infection prevention.

General Responsibilities

• Follow all company policies and procedures.
• Maintain confidentiality at all times.
• Attend mandatory training and updates.
• Promote safeguarding and report any concerns immediately.
• Undertake any other reasonable duties requested by the Home Manager.

Working Hours

• Shift patterns as agreed.
• May include weekends and bank holidays.

Key Values

The Domestic Assistant will:

• Take pride in maintaining a clean and welcoming home.
• Treat residents with dignity, respect, and compassion.
• Support infection prevention and control measures.
• Contribute positively to the wellbeing and comfort of residents.