Submit a Review for Waters View Residential Home
85 Harwich Road, Little Oakley, Dovercourt, Harwich, CO12 5JA
View Full Details of Waters View Residential HomeLatest Reviews for Waters View Residential Home
15 July 2025
To all the wonderful staff at Watersview Care Home. We just wanted to take a moment to express our heartfelt gratitude for the exceptional care and compassion you contine to show my aunt. From the moment she arrived , we've felt reassured knowing she's in such capable and caring hands .The kindness, patience and dignity you show evewry day- not only to my aunt but all the residents- does not go unnoticed. Its clear that this is not just a job for you, but a true vocation, and we are incredibly thankful. She often speaks of the friendly faces and gentle support she receives, and it brings great comfort to us as a family to see her so well looked after and at ease.Whether its the cheerful conversations, the thoughtful touches, or the prompt attention to her needs, we appreciate it all deeply. With warmest thanks. Lynn and Ashley (Chris)
11 July 2025
The home is just what mum needed, cosy, comfy and relaxed but with very attentive caring staff. All the staff treat with such respect but also as though mum was their own relative. The food is amazing ... and now they have a mini bus mum is able to go out on trips which is so good for her. Last week she went out for fish & chips and ice cream, and she loved it... I never seen mum smile so much or be so happy. Waters View is everything needs.
11 July 2025
Cannot fault Waters View! Staff are so caring and Mum loves being there. Everyone really approachable and if any problems are raised, soon sorted! Being a smaller home makes it more personal. We love the 'homely' atmosphere, even having the dogs makes a difference.
07 May 2025
Mum moved here just over a year ago, the most striking difference from other care packages we have used is that the staff and management actually care. Mum is always well looked after and staff actively engage with the residents in a fun and light hearted atmosphere. I can not recommend highly enough.
28 April 2025
Staff are always friendly and helpful. The care home is clean and tidy. We are always kept up to date with any important information. Excellent all round. My mother is very happy with the services provided.
24 April 2025
Staff are amazing. Residents clean well dressed and well fed with home cooked food. Owners go above and beyond to sort out any problems . Home is situated near the coast , very near the medical centre.
10 December 2024
My dad is receiving the best care. He is always clean, smart and well-fed. The carers really do care and are so kind not just to my dad but his family too. I am so glad that we chose this home for our dad.
10 December 2024
Mum has been at Waters View for a year now and I honestly cannot believe how lucky we have been to have found such a wonderful place. Mum is settled and the staff and Management go over and above for all Residents in their care. We would find it very hard to find anywhere with this quality of care for Mum to stay.
11 December 2023
My mother has been in Waters View for several years now. We used three other homes for respite care when we went on holiday and I was unhappy with all of them. Mum said they did not feel homely. I am an OT and have managed complex care packages for children with additional needs as well as done some inspection work in my Occupational Therapy capacity for the CQC so I am aware of what to look for in a care home. From the start Waters View had a homely family atmosphere. The team provide exemplary care and we are confident mum is safe and well looked after. We are on a journey with no happy endings as mum has Lewy Body Dementia, recently I have walked out of a couple of visits straight into the care of the team as mums mental state can be distressing to watch, the support they offer us is invaluable. Residential care is a positive option with companionship and love that is much harder to create with a care package going into the family home. We have found all of this at Waters View.
23 May 2023
The staff at Waters View are very caring and attentive. Nothing is too much trouble. They do all they can to assist my mother-in-law and encourage and motivate her. She is treated as a member of the family and I feel confident she is being well cared for.
20 May 2023
Since my Mother who has Vascular Dementia has been in Waters View Residential Home I have nothing but good to say about her Care. Excellent care, hygiene service and feedback on Mums current health. The staff are always there to help and advise us on how Mum is doing.
08 November 2022
My mother-in-law only spent a few months at Waters View care home, her end-of-life care was kind, compassionate and always with dignity and respect. At times when she was unable to make decisions for herself the care team engaged with the family, sought advice, and made those important decisions keeping my mother-in-law at the heart of the care provided. The manager and her team not only cared for my mother-in-law but the genuine support and kindness to the family was above and beyond! The support network provided from all the staff was exactly what we needed to be able to get through the challenges that dementia delivered. To my father-in-law Waters View became an extended family, and he is eternally grateful to the manager and staff for their thoughtfulness and assistance that was available any time of the day or night. We are all thankful for the amazing standard of care delivered and the warm and welcoming environment that made such a difference during difficult times.
18 October 2022
Mum had Alzheimer's and lived at Waters View for the last 18 months of her life and wow did she have fun and laughter. All the staff are caring, happy and very knowledgeable, they could not have cared for Mum any more than they did, also for all the family as well. We personally liked that it is a small family-run home, knowing all the staff by name. Everyone knew what Mum liked and disliked, so for her, she had an extended family. It's hard for the family to put a loved one into a home, but on seeing Mum's face happy, smiling and hearing laughter we would recommend Waters View to anyone. Huge thank you.
26 June 2022
My family and I found the care to be of the highest standard, the team genuinely care about the wellbeing of each resident and there is a strong homely feel. My Aunt regularly requested food and drinks throughout the day and night and was provided for at all times of the day without complaint. We chose Waters View Residential Home as it does not have that institutional feel that a lot of care homes have and it always smells like fresh cooking/baking, rather than anything undesirable.
13 June 2022
A relative of mine came for a short stay in March 2022 and wow what can I say about this care home! All the staff and management are so caring and have such a kind nature when it comes to the residents. They always put the residents' needs first and for all the outstanding care that they provide, it is so lovely to see how much the staff treat the residents like their own family. The home has such a homely feel and the home-cooked food always smells amazing. The team have worked so hard in caring for my relative and others around the home and I wouldn't hesitate in recommending Waters View Residential Home to others!
06 June 2022
My nan was a resident at Waters View for the last 15 months until she passed away in April. I can’t praise the manager and her team enough for the outstanding care that they provided. They genuinely do care for every resident and their families. Nothing was ever too much trouble. The home has a very homely feel and I know Nan enjoyed the home-cooked food. I wouldn’t hesitate in highly recommending Waters View.
28 October 2021
As a retired care home owner and manager, I can honestly say with my hand on my heart that the care my father received from Waters View was brilliant and individual to his care needs. The manager and her team work so hard to achieve the care they give, especially through very difficult circumstances, which are affecting all of our lives at present. I am so grateful for the care they gave my dad and the way they dealt with other services along the way. Thank you all.
28 October 2021
Mum has been at Waters View for nearly a year, and the staff have been very kind and helpful. It took her a little while to accept why she was there, but now she views it like home and is happy. It is small, and as it is family run, it has a personal feel.
28 October 2021
My grandfather is in his 98th year. He has full mental capacity but somewhat limited mobility. He has not only enjoyed but thrived in the family atmosphere provided by the manager and all the wonderful staff at Waters View. He has been there for many years now, and I truly believe he would not be alive today if it wasn't for all at Waters View. Like many, he had no choice other than to be assisted in his everyday life. Waters View has provided this opportunity for him. He is happy and safe. The home provides for all his needs, and nothing is too much for the staff. You can leave your loved ones here knowing they are treated with the kindness and dignity they all deserve. The home provides wonderful home-cooked meals and is always ready to accommodate my varied visiting needs. The recent pandemic was dealt with to the highest Government standards, and I was informed with every new change. There is not a moment over these many years that I have ever worried for his welfare.
28 January 2021
After both my parents being discharged from hospital with covid, I needed somewhere for them to recover. The care they received at Waters View was excellent, all staff very friendly and efficient, great home-cooked food and the rooms clean and comfortable. All staff followed the guidelines, with regards to covid, at all times. Staff kept me updated as I was unable to visit and I was happy that my parents were being well cared for. Thank you all.
Latest Reviews for Waters View Residential Home
15 July 2025
To all the wonderful staff at Watersview Care Home. We just wanted to take a moment to express our heartfelt gratitude for the exceptional care and compassion you contine to show my aunt. From the moment she arrived , we've felt reassured knowing she's in such capable and caring hands .The kindness, patience and dignity you show evewry day- not only to my aunt but all the residents- does not go unnoticed. Its clear that this is not just a job for you, but a true vocation, and we are incredibly thankful. She often speaks of the friendly faces and gentle support she receives, and it brings great comfort to us as a family to see her so well looked after and at ease.Whether its the cheerful conversations, the thoughtful touches, or the prompt attention to her needs, we appreciate it all deeply. With warmest thanks. Lynn and Ashley (Chris)
11 July 2025
The home is just what mum needed, cosy, comfy and relaxed but with very attentive caring staff. All the staff treat with such respect but also as though mum was their own relative. The food is amazing ... and now they have a mini bus mum is able to go out on trips which is so good for her. Last week she went out for fish & chips and ice cream, and she loved it... I never seen mum smile so much or be so happy. Waters View is everything needs.
11 July 2025
Cannot fault Waters View! Staff are so caring and Mum loves being there. Everyone really approachable and if any problems are raised, soon sorted! Being a smaller home makes it more personal. We love the 'homely' atmosphere, even having the dogs makes a difference.
07 May 2025
Mum moved here just over a year ago, the most striking difference from other care packages we have used is that the staff and management actually care. Mum is always well looked after and staff actively engage with the residents in a fun and light hearted atmosphere. I can not recommend highly enough.
28 April 2025
Staff are always friendly and helpful. The care home is clean and tidy. We are always kept up to date with any important information. Excellent all round. My mother is very happy with the services provided.
24 April 2025
Staff are amazing. Residents clean well dressed and well fed with home cooked food. Owners go above and beyond to sort out any problems . Home is situated near the coast , very near the medical centre.
10 December 2024
My dad is receiving the best care. He is always clean, smart and well-fed. The carers really do care and are so kind not just to my dad but his family too. I am so glad that we chose this home for our dad.
10 December 2024
Mum has been at Waters View for a year now and I honestly cannot believe how lucky we have been to have found such a wonderful place. Mum is settled and the staff and Management go over and above for all Residents in their care. We would find it very hard to find anywhere with this quality of care for Mum to stay.
11 December 2023
My mother has been in Waters View for several years now. We used three other homes for respite care when we went on holiday and I was unhappy with all of them. Mum said they did not feel homely. I am an OT and have managed complex care packages for children with additional needs as well as done some inspection work in my Occupational Therapy capacity for the CQC so I am aware of what to look for in a care home. From the start Waters View had a homely family atmosphere. The team provide exemplary care and we are confident mum is safe and well looked after. We are on a journey with no happy endings as mum has Lewy Body Dementia, recently I have walked out of a couple of visits straight into the care of the team as mums mental state can be distressing to watch, the support they offer us is invaluable. Residential care is a positive option with companionship and love that is much harder to create with a care package going into the family home. We have found all of this at Waters View.
23 May 2023
The staff at Waters View are very caring and attentive. Nothing is too much trouble. They do all they can to assist my mother-in-law and encourage and motivate her. She is treated as a member of the family and I feel confident she is being well cared for.
20 May 2023
Since my Mother who has Vascular Dementia has been in Waters View Residential Home I have nothing but good to say about her Care. Excellent care, hygiene service and feedback on Mums current health. The staff are always there to help and advise us on how Mum is doing.
08 November 2022
My mother-in-law only spent a few months at Waters View care home, her end-of-life care was kind, compassionate and always with dignity and respect. At times when she was unable to make decisions for herself the care team engaged with the family, sought advice, and made those important decisions keeping my mother-in-law at the heart of the care provided. The manager and her team not only cared for my mother-in-law but the genuine support and kindness to the family was above and beyond! The support network provided from all the staff was exactly what we needed to be able to get through the challenges that dementia delivered. To my father-in-law Waters View became an extended family, and he is eternally grateful to the manager and staff for their thoughtfulness and assistance that was available any time of the day or night. We are all thankful for the amazing standard of care delivered and the warm and welcoming environment that made such a difference during difficult times.
18 October 2022
Mum had Alzheimer's and lived at Waters View for the last 18 months of her life and wow did she have fun and laughter. All the staff are caring, happy and very knowledgeable, they could not have cared for Mum any more than they did, also for all the family as well. We personally liked that it is a small family-run home, knowing all the staff by name. Everyone knew what Mum liked and disliked, so for her, she had an extended family. It's hard for the family to put a loved one into a home, but on seeing Mum's face happy, smiling and hearing laughter we would recommend Waters View to anyone. Huge thank you.
26 June 2022
My family and I found the care to be of the highest standard, the team genuinely care about the wellbeing of each resident and there is a strong homely feel. My Aunt regularly requested food and drinks throughout the day and night and was provided for at all times of the day without complaint. We chose Waters View Residential Home as it does not have that institutional feel that a lot of care homes have and it always smells like fresh cooking/baking, rather than anything undesirable.
13 June 2022
A relative of mine came for a short stay in March 2022 and wow what can I say about this care home! All the staff and management are so caring and have such a kind nature when it comes to the residents. They always put the residents' needs first and for all the outstanding care that they provide, it is so lovely to see how much the staff treat the residents like their own family. The home has such a homely feel and the home-cooked food always smells amazing. The team have worked so hard in caring for my relative and others around the home and I wouldn't hesitate in recommending Waters View Residential Home to others!
06 June 2022
My nan was a resident at Waters View for the last 15 months until she passed away in April. I can’t praise the manager and her team enough for the outstanding care that they provided. They genuinely do care for every resident and their families. Nothing was ever too much trouble. The home has a very homely feel and I know Nan enjoyed the home-cooked food. I wouldn’t hesitate in highly recommending Waters View.
28 October 2021
As a retired care home owner and manager, I can honestly say with my hand on my heart that the care my father received from Waters View was brilliant and individual to his care needs. The manager and her team work so hard to achieve the care they give, especially through very difficult circumstances, which are affecting all of our lives at present. I am so grateful for the care they gave my dad and the way they dealt with other services along the way. Thank you all.
28 October 2021
Mum has been at Waters View for nearly a year, and the staff have been very kind and helpful. It took her a little while to accept why she was there, but now she views it like home and is happy. It is small, and as it is family run, it has a personal feel.
28 October 2021
My grandfather is in his 98th year. He has full mental capacity but somewhat limited mobility. He has not only enjoyed but thrived in the family atmosphere provided by the manager and all the wonderful staff at Waters View. He has been there for many years now, and I truly believe he would not be alive today if it wasn't for all at Waters View. Like many, he had no choice other than to be assisted in his everyday life. Waters View has provided this opportunity for him. He is happy and safe. The home provides for all his needs, and nothing is too much for the staff. You can leave your loved ones here knowing they are treated with the kindness and dignity they all deserve. The home provides wonderful home-cooked meals and is always ready to accommodate my varied visiting needs. The recent pandemic was dealt with to the highest Government standards, and I was informed with every new change. There is not a moment over these many years that I have ever worried for his welfare.
28 January 2021
After both my parents being discharged from hospital with covid, I needed somewhere for them to recover. The care they received at Waters View was excellent, all staff very friendly and efficient, great home-cooked food and the rooms clean and comfortable. All staff followed the guidelines, with regards to covid, at all times. Staff kept me updated as I was unable to visit and I was happy that my parents were being well cared for. Thank you all.