Submit a Review for Chiltern Rest Home
23 Kingsfield Oval, Basford, Stoke-on-Trent, ST4 6HN
View full details of Chiltern Rest HomeLatest Reviews for Chiltern Rest Home
07 January 2026
My elderly mother has been a resident in the care home for a number of years now and she has been so well looked after, with care that is exemplary. The staff are kind and considerate with a professional management that puts the residents first. I couldn't wish for a better home to being looking
after my mother, in all the years she has resided there I have had no cause to raise any issues, which speaks for itself. Also she is happy there, so a ten out of ten from me.
05 January 2026
A very nice care home with very nice staff and management. They are always on hand to help with anything you ask them. Very friendly home and very nice and clean and nice bedroom.
05 January 2026
I am always pleased when visiting my mum. She is always clean and well presented and very happy. She is now putting on weight which is so nice to see. All staff are very happy and will accommodate everything I ask them.
08 December 2025
My mother has been in the home for the past four years. the carers I see are excellent, they interact with her in a calm and friendly way providing a safe secure environment for her. The home is well maintained, clean and tidy with a 'buzz' to the place. I am very comfortable with my Mum being in
the home. I highly recommend it.
10 June 2024
I have been at Chiltern Home for a few months. I have been treated well and would like to thank the staff for all their help.
10 June 2024
Great management and environment with good facilities, like the food and the care. I like and am very happy being in Chiltern Retirement Home.
05 June 2024
Very good, he is well looked after.
05 June 2024
My Father has been in care here now since last year. I can not fault any of the care. My Father is brighter and more alert. Any problems with him were informed straight away. Care has been excellent!
05 June 2024
I find this place excellent, with great food, lovely staff, and very good management. I like being here at Chiltern Rest Home it feels like my own home.
05 June 2024
I am happy to be here, an excellent place to spend my retirement life. Good management, friendly staff, excellent, overall it's a good place to be.
27 September 2019
My mum was a resident at Chiltern for a short period of time before she passed away, during that time she was very happy. It is a beautiful home, always kept spotlessly clean and all the rooms I have seen are lovely. All the staff are excellent, caring for the residents in a loving, friendly and
dignified manner. The homemade food always looked and smelled wonderful. I cannot praise all aspects of this lovely home enough! I just wish my mum had been there longer, so she could enjoy it more. All the staff are a great credit to their profession and brilliant management.
17 September 2019
Very good home. Very nice staff.
11 September 2019
The care is excellent and management very good.
30 August 2019
Staff are caring and knowledgeable.
The care home has a peaceful atmosphere.
Residents treated with care.
Communication with family is always professionally handled.
17 April 2017
Mum has been a resident at this home for 5 years. Putting a loved one into a home is always a traumatic thing but my family and I have never looked back since my Mum joined this lovely home. She is well looked after and Staff are very attentive to her needs, particularly at spotting when she is
presenting unwell. Mum is happy, content and enjoys living at the home. The home have activities during the week and my Mum particularly likes when the organist comes and she can join in singing. The home is very clean and homely, the food is excellent and I wouldn't have her living anywhere else. Many thanks to all the Staff at Chiltern.
17 April 2017
Mum has been at the home for 7 years although she has dementia she often tells me how much she loves the home and the carers, the carers are there because they love their job not because it is a job they are very understanding about the problem most of the residents have. The home is very clean and
the meals are all homemade although mum isn't a very good eater they can always accommodate and give mum something which she likes. They always have some activity on which helps them to use their brains plenty of books and an organist comes in and plays all the old songs that old people like. I think the home is a lovely place most people have their own rooms with en suite facilities a lot on the ground floor some upstairs which there is a lift or you can use the stairs
31 March 2017
I feel that my mum receives excellent care at Chilton. The staff are very caring and attentive to her needs they keep myself and my sister fully informed about her care and well being.
We are both very pleased with the care she receives.
30 March 2017
My nan resided here for a while, it was clean and tidy. The staff were courteous and welcoming. Having seen numerous homes over the past few years, we found Chiltern to be the most reassuring home for my nan.
28 March 2017
As soon as you enter, there is a very homely feel. The staff are very welcoming and it is evident that they care about the residents. Staff are helpful and supportive and it is relaxing to be in a friendly and pleasant environment.
Latest Reviews for Chiltern Rest Home
07 January 2026
My elderly mother has been a resident in the care home for a number of years now and she has been so well looked after, with care that is exemplary. The staff are kind and considerate with a professional management that puts the residents first. I couldn't wish for a better home to being looking
after my mother, in all the years she has resided there I have had no cause to raise any issues, which speaks for itself. Also she is happy there, so a ten out of ten from me.
05 January 2026
A very nice care home with very nice staff and management. They are always on hand to help with anything you ask them. Very friendly home and very nice and clean and nice bedroom.
05 January 2026
I am always pleased when visiting my mum. She is always clean and well presented and very happy. She is now putting on weight which is so nice to see. All staff are very happy and will accommodate everything I ask them.
08 December 2025
My mother has been in the home for the past four years. the carers I see are excellent, they interact with her in a calm and friendly way providing a safe secure environment for her. The home is well maintained, clean and tidy with a 'buzz' to the place. I am very comfortable with my Mum being in
the home. I highly recommend it.
10 June 2024
I have been at Chiltern Home for a few months. I have been treated well and would like to thank the staff for all their help.
10 June 2024
Great management and environment with good facilities, like the food and the care. I like and am very happy being in Chiltern Retirement Home.
05 June 2024
Very good, he is well looked after.
05 June 2024
My Father has been in care here now since last year. I can not fault any of the care. My Father is brighter and more alert. Any problems with him were informed straight away. Care has been excellent!
05 June 2024
I find this place excellent, with great food, lovely staff, and very good management. I like being here at Chiltern Rest Home it feels like my own home.
05 June 2024
I am happy to be here, an excellent place to spend my retirement life. Good management, friendly staff, excellent, overall it's a good place to be.
27 September 2019
My mum was a resident at Chiltern for a short period of time before she passed away, during that time she was very happy. It is a beautiful home, always kept spotlessly clean and all the rooms I have seen are lovely. All the staff are excellent, caring for the residents in a loving, friendly and
dignified manner. The homemade food always looked and smelled wonderful. I cannot praise all aspects of this lovely home enough! I just wish my mum had been there longer, so she could enjoy it more. All the staff are a great credit to their profession and brilliant management.
17 September 2019
Very good home. Very nice staff.
11 September 2019
The care is excellent and management very good.
30 August 2019
Staff are caring and knowledgeable.
The care home has a peaceful atmosphere.
Residents treated with care.
Communication with family is always professionally handled.
17 April 2017
Mum has been a resident at this home for 5 years. Putting a loved one into a home is always a traumatic thing but my family and I have never looked back since my Mum joined this lovely home. She is well looked after and Staff are very attentive to her needs, particularly at spotting when she is
presenting unwell. Mum is happy, content and enjoys living at the home. The home have activities during the week and my Mum particularly likes when the organist comes and she can join in singing. The home is very clean and homely, the food is excellent and I wouldn't have her living anywhere else. Many thanks to all the Staff at Chiltern.
17 April 2017
Mum has been at the home for 7 years although she has dementia she often tells me how much she loves the home and the carers, the carers are there because they love their job not because it is a job they are very understanding about the problem most of the residents have. The home is very clean and
the meals are all homemade although mum isn't a very good eater they can always accommodate and give mum something which she likes. They always have some activity on which helps them to use their brains plenty of books and an organist comes in and plays all the old songs that old people like. I think the home is a lovely place most people have their own rooms with en suite facilities a lot on the ground floor some upstairs which there is a lift or you can use the stairs
31 March 2017
I feel that my mum receives excellent care at Chilton. The staff are very caring and attentive to her needs they keep myself and my sister fully informed about her care and well being.
We are both very pleased with the care she receives.
30 March 2017
My nan resided here for a while, it was clean and tidy. The staff were courteous and welcoming. Having seen numerous homes over the past few years, we found Chiltern to be the most reassuring home for my nan.
28 March 2017
As soon as you enter, there is a very homely feel. The staff are very welcoming and it is evident that they care about the residents. Staff are helpful and supportive and it is relaxing to be in a friendly and pleasant environment.