






Chiltern Retirement Home, specialises in providing affordable care without compromising standards. The home is sited in Basford, a quiet, tree lined residential area of Stoke-on-Trent.
Chiltern retains a very traditional, homely feel and is a large converted Victorian house with many period features that provide a great atmosphere. The 19 bedrooms are tastefully decorated and well appointed without having the sterile corporate feel of modern, purpose-built care homes.
The home is withing...
Care Provided by Chiltern Rest Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 23 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Chiltern Rest Home for full pricing details and T&Cs.
Contact Chiltern Rest Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Chiltern Residential Homes Ltd
- Private Owned
Person in charge
- Michaela Hodgson(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 2
Room Information
- Single Rooms (23)
- Single Rooms with ensuite Wet Room (3)
Visiting
- Visiting available all day, avoiding mealtimes if possible.
Parking
- Street parking with own car park situation at the back of the home.
Chiltern Rest Home Reviews (25)
Chiltern Rest Home has a Review Score of 9.6 (9.639) out of 10, based on 10 reviews in the last 2 years.
Over all time Chiltern Rest Home has 25 reviews.
The room & bathroom are always clean & fresh, every member of staff are always very caring, happy & nothing is too much trouble for them and I just wanted to say a big Thank you to them all for making my Dad feel at home. What's good about Chiltern is the home isn't too big and every member of staff gives it the personal caring touch
Dad always tells me the food is wonderful & he also has coffee & biscuits on tap. Thanks again to everyone at Chiltern.
Hi Gaynor, Thank you for your review and we are proud of the care we provide and it gives us pleasure knowing your also happy with Dd's care :)
Home cooked food.
Brilliant staff interaction.
Activities for Individuals.
Fabulous home.
Safe and clean environment.
Brilliant liason from staff.
Thank you for your kind words Deb - we are happy you feel this way.
The care home provides a high level of care to all residents. The attention to detail and individualised care is superb! I would recommend this care home to all. The staff take time and have a high level of empathy.
Thank you for your kind words - we are happy with your comment :)
Mark, 1/06/2026
Hi Mark, thank you for your kind words and thank you for your time leaving a review this is much appreciated
My mum has been a resident at Chiltern residential home for 5 years. She is well looked after and very comfortable. The staff are brilliant and take good care of everyone. We would well recommend this lovely care home.
Thank you for your kind words :) We are happy you feel Mum is looked after and comfortable.
so professional and caring , have made a huge difference to my brother , he now has a smile on his face and is as healthy as possible . the staff are exemplary with their care and simply the best when it comes to caring for Neil .
Thank you so much for your kind words. We are happy to hear the feedback and are glad you feel your brother is well cared for :)
My elderly mother has been a resident in the care home for a number of years now and she has been so well looked after, with care that is exemplary. The staff are kind and considerate with a professional management that puts the residents first. I couldn't wish for a better home to being looking after my mother, in all the years she has resided there I have had no cause to raise any issues, which speaks for itself. Also she is happy there, so a ten out of ten from me.
Thank you so much for your kind words Peter, we are proud you feel happy with Mum's care :)
A very nice care home with very nice staff and management. They are always on hand to help with anything you ask them. Very friendly home and very nice and clean and nice bedroom.
I am always pleased when visiting my mum. She is always clean and well presented and very happy. She is now putting on weight which is so nice to see. All staff are very happy and will accommodate everything I ask them.
My mother has been in the home for the past four years. the carers I see are excellent, they interact with her in a calm and friendly way providing a safe secure environment for her. The home is well maintained, clean and tidy with a 'buzz' to the place. I am very comfortable with my Mum being in the home. I highly recommend it.
Thank you for your kind words - we are glad you feel comfortable with Mum being in our care :)
Great management and environment with good facilities, like the food and the care. I like and am very happy being in Chiltern Retirement Home.
I have been at Chiltern Home for a few months. I have been treated well and would like to thank the staff for all their help.
I am happy to be here, an excellent place to spend my retirement life. Good management, friendly staff, excellent, overall it's a good place to be.
I find this place excellent, with great food, lovely staff, and very good management. I like being here at Chiltern Rest Home it feels like my own home.
My Father has been in care here now since last year. I can not fault any of the care. My Father is brighter and more alert. Any problems with him were informed straight away. Care has been excellent!
Very good, he is well looked after.
My mum was a resident at Chiltern for a short period of time before she passed away, during that time she was very happy. It is a beautiful home, always kept spotlessly clean and all the rooms I have seen are lovely. All the staff are excellent, caring for the residents in a loving, friendly and dignified manner. The homemade food always looked and smelled wonderful. I cannot praise all aspects of this lovely home enough! I just wish my mum had been there longer, so she could enjoy it more. All the staff are a great credit to their profession and brilliant management.
Very good home. Very nice staff.
The care is excellent and management very good.
The care home has a peaceful atmosphere.
Residents treated with care.
Communication with family is always professionally handled.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Chiltern Rest Home.
There are no upcoming events for Chiltern Rest Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Chiltern Rest Home.
Accreditations
There are no accreditations posted yet for Chiltern Rest Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Chiltern Rest Home
What types of Care is Chiltern Rest Home registered for?
Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Chiltern Rest Home have?
There are 23 Single Rooms.
What are the Facilities & Services at Chiltern Rest Home?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Chiltern Rest Home to the centre of Stoke-on-Trent?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Chiltern Rest Home to verify any information. View our terms and conditions. Chiltern Rest Home has an Enhanced Service -more info.