Submit a Review for Ashley Arnewood Manor
32 Ashley Road, New Milton, BH25 6BB
View full details of Ashley Arnewood ManorLatest Reviews for Ashley Arnewood Manor
05 February 2026
Ashley Arnewood Manor has genuinely impressed me from day one. My dad moved in after a month-long hospital stay, and transitions like that can be stressful for everyone involved. But the whole process was handled with real care and professionalism, and it took a huge weight off my shoulders.
The
staff have been brilliant. They're attentive without being overbearing, and they've treated my dad with dignity, patience, and warmth from the moment he arrived. The management team were extremely helpful throughout the move from hospital to the care home, clearly explaining what would happen, keeping communication straightforward, and making sure nothing was missed.
Most importantly, my dad seems more comfortable, relaxed, and happy than I've seen him in a year or so - and that says everything. I'm really grateful for the care and support he's receiving, and I wouldn't hesitate to recommend Ashley Arnewood Manor to anyone needing a safe, supportive place for a loved one.
04 February 2026
My mum has just become a resident at Ashley Arnewood Manor. From the moment I walked into the hallway, I immediately felt the warmth and how cosy it is. The building has great character and mum has a lovely room with a view of the garden. All the staff are so welcoming and made my mum and myself
feel very at home. I would not hesitate in recommending this home. I feel lucky to have found a lovely home for my mum who has settled in well and I am sure will be happy there.
23 December 2025
The manager here is an extremely knowledgeable and caring person. Together with a great team, they are excellent at looking after the residents. There are lots of activities to engage the residents.
03 December 2025
Ashley Arnewood Manor is a small friendly care home which has a family atmosphere. The manager, deputy and staff run the home with efficiency, care and compassion, and are always approachable and available to help with any questions or concerns. The managers and many of the staff have been at the
home for at least five years (when my father was also a resident) which is a good sign of job satisfaction and consistency of care. I would recommend Ashley Arnewood Manor to anyone looking for a care home with a family feel which encourages the residents to spend their time together rather than isolated in their rooms.
26 November 2025
My sister-in-law was at this care home for the last 6 months of her life. All the staff showed kindness, patience and understanding towards her at a time when frailty and dementia were making life a real struggle for her. She loved her room with a view of the garden, and I am very grateful and
thankful to all concerned with her welfare.
Living so far away, it was necessary for us as a family to know the best possible care was being given to her. We were always made welcome when we were able to visit and send our appreciation to each and every one.
13 December 2024
Caring and friendly staff. Warm and comfortable residence.
25 November 2024
My mum has been a resident of Ashley Arnewood Manor since January 2024. She was immediately received with much kindness, care and compassion by management and staff. The professionalism shown by all staff in helping Mum to adapt and integrate into her new environment has offered me great peace of
mind. Mum enjoys taking part in the activities offered by the home and is very happy and content.
I'm always kept very well informed by management as to Mum's general health and pain control being used to manage her painful knees. All of the help, advice and guidance provided by the manager of the home has been invaluable.
25 November 2024
My father has been a resident at Ashley Arnewood Manor since his discharge from hospital in September. We wanted a small, homely environment for Dad where he could convalesce and make friends having spent a long time living alone. He had been very unwell. We are absolutely thrilled at the change in
him over the last two and a half months. He is thriving, socialising and is clearly very happy telling us that this is the best place for him to be and that he is enjoying living there.
Communication with the staff has been brilliant and nothing is too much trouble. It is such a relief for us living quite a distance away, to know that Dad is happy, safe and well looked after.
22 May 2024
My aunt has been living at Ashley Arnewood since last October. She had been through quite a traumatic few months so to see how the kindness, care and compassion of the wonderful staff team helped her to settle so quickly, was a pure joy. She is very happy and content which gives me huge peace of
mind.
My only criticism would be I feel the home could do with a bit of a makeover but the important standards are extremely high from my observations.
24 April 2023
The staff at Ashley Arnewood Manor are amazing. Since my husband moved into the care home in October 2022 the staff have made him feel very welcome and done everything they could to help him settle in happily which he has done. My husband has been quite poorly recently and the kindness, care and
compassion shown to him by such a professional team of carers has been truly impressive.
11 March 2021
My friend has been a resident at Ashley Arnewood Manor for a number of years. On my visits, it is my friend that tells me that she is very happy and comfortable, that she is very well cared for, enjoys her meals and her preferences are catered for. The home is always extremely clean, warm and
welcoming and the staff and manager are excellent. I have no hesitation in recommending this home.
16 January 2020
Mum is streated with love, dignity and the girls always take time to have a few kind words and chat to her. The staff are amazing and keep you well informed on all aspects of life in the home. Mum is very happy and I am pleased to say again, the staff are brilliant.
05 March 2019
My mother has been at the home since May 2018, which is the best thing that could have happened to her in the circumstances; she has vascular dementia!
Whilst at home despite having a carer, my parents were unable to cope. Mum would become extremely frustrated and agitated often manifesting as
verbal aggression. On one or two occasions dad thought she was going to strike out! The situations were becoming intolerable for my father.
Personally, I had grave misgivings regarding a care home and would have preferred a live-in carer to enable mum to remain at home with dad; nevertheless, since being in the care of Ashley Arnewood Manor mum is generally more content and openly admits that she could not be anywhere better and loves all the staff whom I cannot praise enough for their wonderfully compassionate care and consideration, along with the lovely environment they work so hard to create and achieve for the residents ensuring that it is as close to home as possible.
They are an amazing team; thank you!
01 March 2019
My husband entered Ashley Arnewood Manor 8 months ago.
Our family and I are very happy with all aspects of his care.
The care staff always make us feel welcome and are very friendly. They are also helpful if any problems occur.
The home does need some improvements with the building to make it
easier for the staff to use wheelchairs out to the garden area to enable residents also to walk around safely.
03 January 2018
My experience of Ashley Arnewood has always been excellent. The staff are hardworking and always friendly. At times they have a difficult time with the elderly, but always show how professional they are. The senior carer has been superb with my Aunt and makes her feel extra special. If I had to go
into a house I would feel very happy to go to Ashley Arnewood.
20 December 2017
My husband has been a resident since February 2017. He is well cared for by considerate and caring staff and management, for which I am very pleased. I have no concerns. I am pleased to recommend Ashley
25 September 2017
Such a lovely clean and friendly care home where I am greeted warmly when arriving to take clients out and about. The staff are very professional as well as having an added quality of seeming very relaxed giving a real homely environment.
28 March 2017
My mum is in this rest home and she has her issues.
The staff here are very good, they let me know when she has an episode.
They are very encouraging and well organised in dealing with her.
They call me to update me on any information.
She stays in bed most of the time now.
The staff go up and
keep an eye on her.
They do get her up and we made the decision if they're happy for her to stay in bed, but they will do their best to get her up.
(A little stubborn my mum!)
15 September 2016
I found it difficult at first when I arrived for a few days, but when I got used to it at Arnewood Manor it proved satisfactory. The staff were excellent and done all they could to help me during the seven weeks I was here.
05 September 2016
My 94-year-old mother was against any form of care. Suffering from dementia it was a constant worry to me. She has settled very well at Arnewood Manor. Her words were "staff are lovely, food very good, nice room, comfortable bed, staff cannot do enough for you".
She has only been there for a couple
of months. I have no worries about her being there. I pop in regularly and she spends a couple of afternoons at my home, never reluctant to return.
Latest Reviews for Ashley Arnewood Manor
05 February 2026
Ashley Arnewood Manor has genuinely impressed me from day one. My dad moved in after a month-long hospital stay, and transitions like that can be stressful for everyone involved. But the whole process was handled with real care and professionalism, and it took a huge weight off my shoulders.
The
staff have been brilliant. They're attentive without being overbearing, and they've treated my dad with dignity, patience, and warmth from the moment he arrived. The management team were extremely helpful throughout the move from hospital to the care home, clearly explaining what would happen, keeping communication straightforward, and making sure nothing was missed.
Most importantly, my dad seems more comfortable, relaxed, and happy than I've seen him in a year or so - and that says everything. I'm really grateful for the care and support he's receiving, and I wouldn't hesitate to recommend Ashley Arnewood Manor to anyone needing a safe, supportive place for a loved one.
04 February 2026
My mum has just become a resident at Ashley Arnewood Manor. From the moment I walked into the hallway, I immediately felt the warmth and how cosy it is. The building has great character and mum has a lovely room with a view of the garden. All the staff are so welcoming and made my mum and myself
feel very at home. I would not hesitate in recommending this home. I feel lucky to have found a lovely home for my mum who has settled in well and I am sure will be happy there.
23 December 2025
The manager here is an extremely knowledgeable and caring person. Together with a great team, they are excellent at looking after the residents. There are lots of activities to engage the residents.
03 December 2025
Ashley Arnewood Manor is a small friendly care home which has a family atmosphere. The manager, deputy and staff run the home with efficiency, care and compassion, and are always approachable and available to help with any questions or concerns. The managers and many of the staff have been at the
home for at least five years (when my father was also a resident) which is a good sign of job satisfaction and consistency of care. I would recommend Ashley Arnewood Manor to anyone looking for a care home with a family feel which encourages the residents to spend their time together rather than isolated in their rooms.
26 November 2025
My sister-in-law was at this care home for the last 6 months of her life. All the staff showed kindness, patience and understanding towards her at a time when frailty and dementia were making life a real struggle for her. She loved her room with a view of the garden, and I am very grateful and
thankful to all concerned with her welfare.
Living so far away, it was necessary for us as a family to know the best possible care was being given to her. We were always made welcome when we were able to visit and send our appreciation to each and every one.
13 December 2024
Caring and friendly staff. Warm and comfortable residence.
25 November 2024
My mum has been a resident of Ashley Arnewood Manor since January 2024. She was immediately received with much kindness, care and compassion by management and staff. The professionalism shown by all staff in helping Mum to adapt and integrate into her new environment has offered me great peace of
mind. Mum enjoys taking part in the activities offered by the home and is very happy and content.
I'm always kept very well informed by management as to Mum's general health and pain control being used to manage her painful knees. All of the help, advice and guidance provided by the manager of the home has been invaluable.
25 November 2024
My father has been a resident at Ashley Arnewood Manor since his discharge from hospital in September. We wanted a small, homely environment for Dad where he could convalesce and make friends having spent a long time living alone. He had been very unwell. We are absolutely thrilled at the change in
him over the last two and a half months. He is thriving, socialising and is clearly very happy telling us that this is the best place for him to be and that he is enjoying living there.
Communication with the staff has been brilliant and nothing is too much trouble. It is such a relief for us living quite a distance away, to know that Dad is happy, safe and well looked after.
22 May 2024
My aunt has been living at Ashley Arnewood since last October. She had been through quite a traumatic few months so to see how the kindness, care and compassion of the wonderful staff team helped her to settle so quickly, was a pure joy. She is very happy and content which gives me huge peace of
mind.
My only criticism would be I feel the home could do with a bit of a makeover but the important standards are extremely high from my observations.
24 April 2023
The staff at Ashley Arnewood Manor are amazing. Since my husband moved into the care home in October 2022 the staff have made him feel very welcome and done everything they could to help him settle in happily which he has done. My husband has been quite poorly recently and the kindness, care and
compassion shown to him by such a professional team of carers has been truly impressive.
11 March 2021
My friend has been a resident at Ashley Arnewood Manor for a number of years. On my visits, it is my friend that tells me that she is very happy and comfortable, that she is very well cared for, enjoys her meals and her preferences are catered for. The home is always extremely clean, warm and
welcoming and the staff and manager are excellent. I have no hesitation in recommending this home.
16 January 2020
Mum is streated with love, dignity and the girls always take time to have a few kind words and chat to her. The staff are amazing and keep you well informed on all aspects of life in the home. Mum is very happy and I am pleased to say again, the staff are brilliant.
05 March 2019
My mother has been at the home since May 2018, which is the best thing that could have happened to her in the circumstances; she has vascular dementia!
Whilst at home despite having a carer, my parents were unable to cope. Mum would become extremely frustrated and agitated often manifesting as
verbal aggression. On one or two occasions dad thought she was going to strike out! The situations were becoming intolerable for my father.
Personally, I had grave misgivings regarding a care home and would have preferred a live-in carer to enable mum to remain at home with dad; nevertheless, since being in the care of Ashley Arnewood Manor mum is generally more content and openly admits that she could not be anywhere better and loves all the staff whom I cannot praise enough for their wonderfully compassionate care and consideration, along with the lovely environment they work so hard to create and achieve for the residents ensuring that it is as close to home as possible.
They are an amazing team; thank you!
01 March 2019
My husband entered Ashley Arnewood Manor 8 months ago.
Our family and I are very happy with all aspects of his care.
The care staff always make us feel welcome and are very friendly. They are also helpful if any problems occur.
The home does need some improvements with the building to make it
easier for the staff to use wheelchairs out to the garden area to enable residents also to walk around safely.
03 January 2018
My experience of Ashley Arnewood has always been excellent. The staff are hardworking and always friendly. At times they have a difficult time with the elderly, but always show how professional they are. The senior carer has been superb with my Aunt and makes her feel extra special. If I had to go
into a house I would feel very happy to go to Ashley Arnewood.
20 December 2017
My husband has been a resident since February 2017. He is well cared for by considerate and caring staff and management, for which I am very pleased. I have no concerns. I am pleased to recommend Ashley
25 September 2017
Such a lovely clean and friendly care home where I am greeted warmly when arriving to take clients out and about. The staff are very professional as well as having an added quality of seeming very relaxed giving a real homely environment.
28 March 2017
My mum is in this rest home and she has her issues.
The staff here are very good, they let me know when she has an episode.
They are very encouraging and well organised in dealing with her.
They call me to update me on any information.
She stays in bed most of the time now.
The staff go up and
keep an eye on her.
They do get her up and we made the decision if they're happy for her to stay in bed, but they will do their best to get her up.
(A little stubborn my mum!)
15 September 2016
I found it difficult at first when I arrived for a few days, but when I got used to it at Arnewood Manor it proved satisfactory. The staff were excellent and done all they could to help me during the seven weeks I was here.
05 September 2016
My 94-year-old mother was against any form of care. Suffering from dementia it was a constant worry to me. She has settled very well at Arnewood Manor. Her words were "staff are lovely, food very good, nice room, comfortable bed, staff cannot do enough for you".
She has only been there for a couple
of months. I have no worries about her being there. I pop in regularly and she spends a couple of afternoons at my home, never reluctant to return.