Ashley Arnewood Manor

I can't praise them enough, she is extremely happy there & very well cared for, she has dementia which makes life difficult for her. The staff understand fully her situation & are skilled at dealing well with her, she's comfortable & as I said before very happy & doing well. I would thoroughly recommend this care home.

Ashley Arnewood Manor has genuinely impressed me from day one. My dad moved in after a month-long hospital stay, and transitions like that can be stressful for everyone involved. But the whole process was handled with real care and professionalism, and it took a huge weight off my shoulders.

The staff have been brilliant. They're attentive without being overbearing, and they've treated my dad with dignity, patience, and warmth from the moment he arrived. The management team were extremely helpful throughout the move from hospital to the care home, clearly explaining what would happen, keeping communication straightforward, and making sure nothing was missed.

Most importantly, my dad seems more comfortable, relaxed, and happy than I've seen him in a year or so - and that says everything. I'm really grateful for the care and support he's receiving, and I wouldn't hesitate to recommend Ashley Arnewood Manor to anyone needing a safe, supportive place for a loved one.

My mum has just become a resident at Ashley Arnewood Manor. From the moment I walked into the hallway, I immediately felt the warmth and how cosy it is. The building has great character and mum has a lovely room with a view of the garden. All the staff are so welcoming and made my mum and myself feel very at home. I would not hesitate in recommending this home. I feel lucky to have found a lovely home for my mum who has settled in well and I am sure will be happy there.

The manager here is an extremely knowledgeable and caring person. Together with a great team, they are excellent at looking after the residents. There are lots of activities to engage the residents.

Ashley Arnewood Manor is a small friendly care home which has a family atmosphere. The manager, deputy and staff run the home with efficiency, care and compassion, and are always approachable and available to help with any questions or concerns. The managers and many of the staff have been at the home for at least five years (when my father was also a resident) which is a good sign of job satisfaction and consistency of care. I would recommend Ashley Arnewood Manor to anyone looking for a care home with a family feel which encourages the residents to spend their time together rather than isolated in their rooms.

Living so far away, it was necessary for us as a family to know the best possible care was being given to her. We were always made welcome when we were able to visit and send our appreciation to each and every one.

Caring and friendly staff. Warm and comfortable residence.

I'm always kept very well informed by management as to Mum's general health and pain control being used to manage her painful knees. All of the help, advice and guidance provided by the manager of the home has been invaluable.

Communication with the staff has been brilliant and nothing is too much trouble. It is such a relief for us living quite a distance away, to know that Dad is happy, safe and well looked after.

My only criticism would be I feel the home could do with a bit of a makeover but the important standards are extremely high from my observations.

The staff at Ashley Arnewood Manor are amazing. Since my husband moved into the care home in October 2022 the staff have made him feel very welcome and done everything they could to help him settle in happily which he has done. My husband has been quite poorly recently and the kindness, care and compassion shown to him by such a professional team of carers has been truly impressive.

My friend has been a resident at Ashley Arnewood Manor for a number of years. On my visits, it is my friend that tells me that she is very happy and comfortable, that she is very well cared for, enjoys her meals and her preferences are catered for. The home is always extremely clean, warm and welcoming and the staff and manager are excellent. I have no hesitation in recommending this home.

Mum is streated with love, dignity and the girls always take time to have a few kind words and chat to her. The staff are amazing and keep you well informed on all aspects of life in the home. Mum is very happy and I am pleased to say again, the staff are brilliant.

My mother has been at the home since May 2018, which is the best thing that could have happened to her in the circumstances; she has vascular dementia!

Whilst at home despite having a carer, my parents were unable to cope. Mum would become extremely frustrated and agitated often manifesting as verbal aggression. On one or two occasions dad thought she was going to strike out! The situations were becoming intolerable for my father.

Personally, I had grave misgivings regarding a care home and would have preferred a live-in carer to enable mum to remain at home with dad; nevertheless, since being in the care of Ashley Arnewood Manor mum is generally more content and openly admits that she could not be anywhere better and loves all the staff whom I cannot praise enough for their wonderfully compassionate care and consideration, along with the lovely environment they work so hard to create and achieve for the residents ensuring that it is as close to home as possible.

They are an amazing team; thank you!

The home does need some improvements with the building to make it easier for the staff to use wheelchairs out to the garden area to enable residents also to walk around safely.

My experience of Ashley Arnewood has always been excellent. The staff are hardworking and always friendly. At times they have a difficult time with the elderly, but always show how professional they are. The senior carer has been superb with my Aunt and makes her feel extra special. If I had to go into a house I would feel very happy to go to Ashley Arnewood.

My husband has been a resident since February 2017. He is well cared for by considerate and caring staff and management, for which I am very pleased. I have no concerns. I am pleased to recommend Ashley

Such a lovely clean and friendly care home where I am greeted warmly when arriving to take clients out and about. The staff are very professional as well as having an added quality of seeming very relaxed giving a real homely environment.

(A little stubborn my mum!)

I found it difficult at first when I arrived for a few days, but when I got used to it at Arnewood Manor it proved satisfactory. The staff were excellent and done all they could to help me during the seven weeks I was here.