Ashley Arnewood Manor

32 Ashley Road, New Milton BH25 6BB
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9.4 25 Reviews
  • Ashley Arnewood Manor, New Milton
Ashley Arnewood Manor is an exclusive, privately owned residential care home offering a distinctive environment for person-centred care of the elderly and those requiring specialised dementia care.

Ashley Arnewood Manor is a Grade 2 listed, 17th Century Manor House, standing in its own tranquil surroundings. It is located close to New Milton town centre and all local amenities, only a short distance from both the New Forest and the seaside, allowing easy access for friends and family.

A homely atmosphere and friendly, caring staff provide 24-hour care to support individual needs and requirements, with comfort and well-being at the heart of everything they do.

Ashley Arnewood Manor offers a great and varied program of weekly activities including music, exercise, crafts and games. All events/occasions are celebrated, not just birthdays, and the garden is very accessible.

Potential residents are encouraged to spend a day at the home before making a final decision without incurring any costs.
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Care Provided by Ashley Arnewood Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1100
  • Self-Funded Residential Dementia Care: £900 – £1200
  • RESPITE Self-Funded Residential Care: £900 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £900 – £1200

Fees are dependent on needs and requirements, which will be part of our Care Assessment process

These prices are only a guideline, please contact Ashley Arnewood Manor to find out the exact price for your requirements.

Contact Ashley Arnewood Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ashley Arnewood Manor to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Cloud Bleu Management Services Ltd
  • Privately Owned

Person in Charge

  • Amanda Butler (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Visitors wishing to view the care home should make arrangements directly with the manager by calling. or via the Website. The manager is on-site and available Monday through Friday. All Residents are encouraged to welcome their families and friends at any time.

Parking

  • Off-road parking at Ashley Arnewood Manor.

Ashley Arnewood Manor Reviews (25)

9.4

Ashley Arnewood Manor has a Review Score of 9.4 (9.383) out of 10, based on 7 reviews in the last 2 years.
Over all time Ashley Arnewood Manor has 25 reviews.

Overall Experience
  • 20
  • 5
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Date Published
  • 25
  • 3
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  • 7
  • 18
Reviewer Connection to Ashley Arnewood Manor
  • 8
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Total of 25, showing 21-25
Review from C. R. (Nephew of Resident) published on 5 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt has received very kind and attentive treatment during her residency. The staff are always very helpful and attentive towards my Aunt. Any special requests made by my Aunt are always communicated to me.
Reply from Jo Aitken, Manager at Ashley Arnewood ManorWe are always delighted to receive feedback and will pass these comments on to the whole team.

Our Activity Co-ordinator and external entertainers work with all of our Residents to develop a range of activities to suit all tastes so will make special mention to them.

We are currently working our way around the building and grounds, decorating and freshening up all of the rooms and communal spaces in order to provide the best possible aesthetics for our Residents home.

We hope you continue to be happy with the care that is given to your Aunt.
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Review from Steven M (Son of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents, (sadly my father passed away March 2015) moved in 2012. Since day one they have been cared for with patience, consideration, affection and kindness. The home is clean, does not smell and staff are always available and willing to assist. Food is home cooked on site, is varied and excellent
with choices at each meal.
My mother's hair and nails are done regularly and she is always dressed smartly. I couldn't give better care if she were able to live with me. Whenever I visit I find her happy and I couldn't wish for more.
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Review from Patricia B (Friend of Resident) published on 10 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always clean an fresh. Staff are wonderful- ready and willing to assist and eager to please. They care for the residents as if they are family. Everyone is dressed well and always well presented. Food is excellent - cooked on site and always and always fresh and varied. Residents are encouraged
to be as physically and mentally active as possible and personal choices are considered at all times. the home is well supported by local doctors, health visitors, church visitors, volunteers and entertainers. Standards are extremely high but a feeling of "home"is maintained.
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Review from Clair C (Niece of Resident) published on 7 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt moved in on the 25th Nov 2014. She was greeted well and made to feel welcome. Her room was excellent with all she needed and was and has always been clean and tidy. The staff are always very helpful and make time to see she has all she needs, when she needs it. The food is excellent and if it
is something she cannot eat or does not like they will provide alternatives. They have good entertainment and activities as well as hair and nails. The lounge is very comfortable and clean and the dining area has very pleasing views over a well kept garden which they use when weather permits. I go at all different times and have never found it different and I am always asked if I would like tea or coffee, I think it is the best I have been to.
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Review from Denise T (Daughter of Resident) published on 7 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always found the home to be very homely, very good food served to the residents, very caring staff. My father has been looked after in an excellent manner. Staff are very polite and always have the time to answer questions if you have any, they are also excellent with keeping me informed of matters
when and if they arise.
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Current Review Score: 9.4 (9.383)

Overview of Review Score

The Review Score of 9.4 (9.383) out of 10 for Ashley Arnewood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Ashley Arnewood Manor is calculated as follows: ( (68 Excellents x 5) + (12 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.6 Points relating to the number of positive Reviews for Ashley Arnewood Manor is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 = 3.6
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

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Amanda Butler

Job Title: Care Home Manager Joined: 2017

Amanda Butler is our Registered Care Home Manager and has 32 years of experience in the care sector. Amanda holds a Level 5 Diploma in Leadership for Health and Social Care. She is skilled in managing residential care and has extensive experience in dementia care, end-of-life care, nursing care, and mental health.


As well as running the care home, Amanda is supported by a wonderful group of experienced professional caring teams that deliver the care, love and attention required to all our resident's needs every single day.

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Laura Halligan

Job Title: Deputy Manager Joined: 2021

Laura is our Deputy Care Home Manager, and along with Amanda, she supports the care team and home needs on day-to-day requirements.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley Arnewood Manor to verify any information. View our terms and conditions. Ashley Arnewood Manor has an Enhanced Service - more info.