Submit a Review for Birchams Grange Residential Home
Clenchers Mill Lane, Eastnor, Ledbury, HR8 1RW
View full details of Birchams Grange Residential HomeLatest Reviews for Birchams Grange Residential Home
13 February 2026
Mum has been living at Birchams Grange for nearly a year now, and we are very happy with the care and support she is receiving there. All the staff are lovely, the care they provide is gentle, personalised and encouraging. They really get to know their residents, their likes and dislikes. Our
mother is treated with kindness and compassion at all times, with a respect for and an understanding of her character and personality. We love our mother very much and we feel that this care and affection is shared by the staff too, not just towards our mother but to all the residents.
Jane is a wonderful manager and always communicates promptly if there is anything the family needs to know or do. The activities arranged for residents are varied too - music, gentle exercise classes, crafts, cheese and wine tasting!
Mum says she enjoys living at Birchams Grange and she seems calmer, more relaxed and happier now than she was at home. I think it's because living at BG is like being on holiday!
07 October 2025
My mother was extremely well looked after for three and a half years. From management to carers, there was always a sense of unfussiness but real care and kindness. I can not thank Birchams Grange enough for the professionalism and sensitivity that the staff showed in the last few days, and last
hours, of Mum's life. A wonderful place and a wonderful team of people.
29 July 2025
The home is outstanding in every way!
15 July 2025
Staff at Birchams have looked after my sister with care & dedication.
I would recommend this excellent home to friends
The manager & assistant manager are exceptional and a credit to Birchams Grange.
09 July 2025
I have been at Birchams Grange for a year, during which time I have been really comfortable & well looked after. The staff have been most helpful & caring & I shall be sorry to leave.
23 June 2025
My mother was very poorly when she came to Birchams Grange from hospital. The care & attention she has received whilst being there has been first-class. She is now eating & drinking more, has gained weight and is so much happier. She has become more sociable and is returning back to good health. At
90 years old, her cheeky self has returned and it's a huge relief to know she is loved, cared for and thriving. All down to the wonderful team at Birchams Grange.
29 May 2025
Very impressed with the location, and Birchams Grange itself, staff very pleasant and caring. Decor and facilities clean and pleasant. Rooms are good with comfortable beds and good en suite. My husband was most impressed with the bath!
11 December 2024
I have had a really happy time - marvellous food, great care and I look forward to visitng again next year.
26 July 2024
Care and facilities are excellent. Staff couldn't be more caring and helpful. Father's room is a little small but was made available at short notice.
28 March 2024
Mum has been at Birchams Grange for two years and I have always found the care to be of the highest standard. It is refreshing to see the staff encourage residents to get involved in activities, trips and entertainment. The staff always appeared to be committed and motivated towards residents' care
and always have a friendly welcome and smile for families visiting. Birchams Grange have a great team.
20 March 2024
Always a welcome from lovely, friendly staff.
It is never a problem to visit at short notice and always find the resident looking clean, tidy and well cared for. Great that I can take my dog to visit too. The resident gains great pleasure from this. The home is very well run and we feel lucky to
have the resident residing here. Thank you.
08 March 2024
My friend has settled in very well.
I am very pleased to see her in good spirits and well cared for.
06 March 2024
My family member has been a resident at Birchams Grange for several years and has been very well looked after. During my visits, the atmosphere in the home has always been a busy, friendly and caring place. It is always nice and warm in Winter with a high standard of décor, very clean and fresh.
The meals are tasty, and there is a well-cared-for garden with an enclosed patio including outdoor furniture to sit out, enjoying good weather with coffee and cake or afternoon tea.
I have always been impressed with the standard of healthcare at Birchams Grange, keeping me well informed, and the management of the recent Covid outbreak was excellent. The staff are amazing, very kind, friendly, and happy to chat, although they are always busy! Trips out are arranged, eg. to see the beautiful bluebells flowering on the slopes of the hills in Spring or to a meal out locally. It is also possible to walk to the nearby woodland café for a change of scenery.
20 December 2023
My experience with Birchams Grange has been incredibly positive. It was a hard and emotional decision to put family into care, but the managers and team have made it as smooth as possible. I am very satisfied with the care for Mum, she is settled, looks beautifully presented and I know she is safe.
The staff treat her with respect and speak to her as a valued person with humour and fondness. There have been a few minor teething issues with Mum settling in due to her dementia and huge change in living conditions but the communication and support has been great. I feel confident we all have the same aim of making sure Mum has the best quality of life possible. Although the care is predominantly for Mum, I feel supported too and I am certain and thankful that this is the right home for my mum.
06 December 2023
The staff here have been so kind and thoughtful during my mother's time here. Her mobility has improved and all the staff are patient and understanding and have all taken the time to get to know her properly which, as a family, means so much to us.
28 November 2023
I highly recommend this small, friendly care home, which is immaculately clean and fresh at all times, with dedicated well-trained staff who are the kindest, warmest people whose aim is the happiness, well-being, safety and dignity of all residents. There is a real team spirit and a happy culture.
My father has lived there for almost a year. He settled in very quickly and is extremely happy.
Meals are home-cooked by a small team led by a wonderfully caring cook who produces lovely well-balanced meals, and fantastic cakes! Much of the food is sourced locally.
The days are well-organised, with lots of activities to suit all interests, and a nice daily rhythm coordinated by a dedicated and fun staff member alongside the care team.
The managers are outstanding, with a hands-on approach. They are close to all residents and communicate well with their families. The care offered allows residents as much independence as possible, whilst recognising when assistance is needed.
Latest Reviews for Birchams Grange Residential Home
13 February 2026
Mum has been living at Birchams Grange for nearly a year now, and we are very happy with the care and support she is receiving there. All the staff are lovely, the care they provide is gentle, personalised and encouraging. They really get to know their residents, their likes and dislikes. Our
mother is treated with kindness and compassion at all times, with a respect for and an understanding of her character and personality. We love our mother very much and we feel that this care and affection is shared by the staff too, not just towards our mother but to all the residents.
Jane is a wonderful manager and always communicates promptly if there is anything the family needs to know or do. The activities arranged for residents are varied too - music, gentle exercise classes, crafts, cheese and wine tasting!
Mum says she enjoys living at Birchams Grange and she seems calmer, more relaxed and happier now than she was at home. I think it's because living at BG is like being on holiday!
07 October 2025
My mother was extremely well looked after for three and a half years. From management to carers, there was always a sense of unfussiness but real care and kindness. I can not thank Birchams Grange enough for the professionalism and sensitivity that the staff showed in the last few days, and last
hours, of Mum's life. A wonderful place and a wonderful team of people.
29 July 2025
The home is outstanding in every way!
15 July 2025
Staff at Birchams have looked after my sister with care & dedication.
I would recommend this excellent home to friends
The manager & assistant manager are exceptional and a credit to Birchams Grange.
09 July 2025
I have been at Birchams Grange for a year, during which time I have been really comfortable & well looked after. The staff have been most helpful & caring & I shall be sorry to leave.
23 June 2025
My mother was very poorly when she came to Birchams Grange from hospital. The care & attention she has received whilst being there has been first-class. She is now eating & drinking more, has gained weight and is so much happier. She has become more sociable and is returning back to good health. At
90 years old, her cheeky self has returned and it's a huge relief to know she is loved, cared for and thriving. All down to the wonderful team at Birchams Grange.
29 May 2025
Very impressed with the location, and Birchams Grange itself, staff very pleasant and caring. Decor and facilities clean and pleasant. Rooms are good with comfortable beds and good en suite. My husband was most impressed with the bath!
11 December 2024
I have had a really happy time - marvellous food, great care and I look forward to visitng again next year.
26 July 2024
Care and facilities are excellent. Staff couldn't be more caring and helpful. Father's room is a little small but was made available at short notice.
28 March 2024
Mum has been at Birchams Grange for two years and I have always found the care to be of the highest standard. It is refreshing to see the staff encourage residents to get involved in activities, trips and entertainment. The staff always appeared to be committed and motivated towards residents' care
and always have a friendly welcome and smile for families visiting. Birchams Grange have a great team.
20 March 2024
Always a welcome from lovely, friendly staff.
It is never a problem to visit at short notice and always find the resident looking clean, tidy and well cared for. Great that I can take my dog to visit too. The resident gains great pleasure from this. The home is very well run and we feel lucky to
have the resident residing here. Thank you.
08 March 2024
My friend has settled in very well.
I am very pleased to see her in good spirits and well cared for.
06 March 2024
My family member has been a resident at Birchams Grange for several years and has been very well looked after. During my visits, the atmosphere in the home has always been a busy, friendly and caring place. It is always nice and warm in Winter with a high standard of décor, very clean and fresh.
The meals are tasty, and there is a well-cared-for garden with an enclosed patio including outdoor furniture to sit out, enjoying good weather with coffee and cake or afternoon tea.
I have always been impressed with the standard of healthcare at Birchams Grange, keeping me well informed, and the management of the recent Covid outbreak was excellent. The staff are amazing, very kind, friendly, and happy to chat, although they are always busy! Trips out are arranged, eg. to see the beautiful bluebells flowering on the slopes of the hills in Spring or to a meal out locally. It is also possible to walk to the nearby woodland café for a change of scenery.
20 December 2023
My experience with Birchams Grange has been incredibly positive. It was a hard and emotional decision to put family into care, but the managers and team have made it as smooth as possible. I am very satisfied with the care for Mum, she is settled, looks beautifully presented and I know she is safe.
The staff treat her with respect and speak to her as a valued person with humour and fondness. There have been a few minor teething issues with Mum settling in due to her dementia and huge change in living conditions but the communication and support has been great. I feel confident we all have the same aim of making sure Mum has the best quality of life possible. Although the care is predominantly for Mum, I feel supported too and I am certain and thankful that this is the right home for my mum.
06 December 2023
The staff here have been so kind and thoughtful during my mother's time here. Her mobility has improved and all the staff are patient and understanding and have all taken the time to get to know her properly which, as a family, means so much to us.
28 November 2023
I highly recommend this small, friendly care home, which is immaculately clean and fresh at all times, with dedicated well-trained staff who are the kindest, warmest people whose aim is the happiness, well-being, safety and dignity of all residents. There is a real team spirit and a happy culture.
My father has lived there for almost a year. He settled in very quickly and is extremely happy.
Meals are home-cooked by a small team led by a wonderfully caring cook who produces lovely well-balanced meals, and fantastic cakes! Much of the food is sourced locally.
The days are well-organised, with lots of activities to suit all interests, and a nice daily rhythm coordinated by a dedicated and fun staff member alongside the care team.
The managers are outstanding, with a hands-on approach. They are close to all residents and communicate well with their families. The care offered allows residents as much independence as possible, whilst recognising when assistance is needed.