Birchams Grange Residential Home

Clenchers Mill Lane, Eastnor, Ledbury HR8 1RW
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9.8 15 Reviews
  • Birchams Grange Residential Home, Ledbury
Bircham's Grange Residential Care Home has been caring for the elderly for over 20 years and has established an enviable reputation for excellent care, this has been achieved with its long serving Manager and loyal dedicated staff.

The home offers person centred care in a warm, homely, friendly and peaceful atmosphere. The team provide long-term residential care, also those with dementia related illnesses, they offer all residents excellent levels of care and support that is right for them. Care services are tailored around each individual to meet their specific needs and requirements.

Bircham's Grange is equipped with every modern comfort but it retains an air of unhurried tranquillity, a welcoming atmosphere and a sense of family to ensure residents feel relaxed and at home. To make residents truly at ease requires dedicated staff, the team have an intuitive understanding of Bircham's Grange tradition of care, hospitality and service residents have entrusted to them, certain that they practise these old-fashioned values in relaxing comfort. Whilst staying at Bircham's Grange, you will enjoy charming surroundings, hand-prepared cuisine and quality care.

The team's aim is to welcome everyone into the home, both family and friends and they will do their best to make the transition into the home as welcoming as possible.
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Care Provided by Birchams Grange Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1425 – £1600
  • Self-Funded Residential Dementia Care: £1425 – £1600
  • RESPITE Self-Funded Residential Care: £1425 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1425 – £1600

These prices are only a guideline, please contact Birchams Grange Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Fry (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (29)
  • Single Rooms with Ensuite Wet Room (2)

Birchams Grange Residential Home Reviews (15)

9.8

Birchams Grange Residential Home has a Review Score of 9.8 (9.783) out of 10, based on 15 reviews in the last 2 years.
Over all time Birchams Grange Residential Home has 15 reviews.

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Review from Andy R (Son of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is outstanding in every way!
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you very much for you kind words. It is appreciated very much.

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Review from Ben J (Brother of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff at Birchams have looked after my sister with care & dedication.
I would recommend this excellent home to friends
The manager & assistant manager are exceptional and a credit to Birchams Grange.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you so much for your very kind words, we really appreciate the comments that you have made.

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Review from Patricia J (Respite Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been at Birchams Grange for a year, during which time I have been really comfortable & well looked after. The staff have been most helpful & caring & I shall be sorry to leave.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

We are very pleased that you have been so comfortable with us and we wish you well.

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Review from J W (Son of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very poorly when she came to Birchams Grange from hospital. The care & attention she has received whilst being there has been first-class. She is now eating & drinking more, has gained weight and is so much happier. She has become more sociable and is returning back to good health. At
90 years old, her cheeky self has returned and it's a huge relief to know she is loved, cared for and thriving. All down to the wonderful team at Birchams Grange.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you very much for your kind comments, we are pleased that you are happy with the care that Mum is receiving.

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Review from Margaret C (Wife of Resident) published on 29 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very impressed with the location, and Birchams Grange itself, staff very pleasant and caring. Decor and facilities clean and pleasant. Rooms are good with comfortable beds and good en suite. My husband was most impressed with the bath!
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for your feedback, we are glad your husband enjoyed his stay with us.

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Review from Frank Y (Respite Resident) assisted by family/friend published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have had a really happy time - marvellous food, great care and I look forward to visitng again next year.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you so much for your kind words, we look forward to welcoming you again in the spring.

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Review from J B (Son of Resident) published on 26 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care and facilities are excellent. Staff couldn't be more caring and helpful. Father's room is a little small but was made available at short notice.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for your comments, the view from Dad's window over the countryside is an outstanding one so hopefully enriches the room.

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Review from K F (Son of Resident) assisted by family/friend published on 28 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been at Birchams Grange for two years and I have always found the care to be of the highest standard. It is refreshing to see the staff encourage residents to get involved in activities, trips and entertainment. The staff always appeared to be committed and motivated towards residents' care
and always have a friendly welcome and smile for families visiting. Birchams Grange have a great team.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for your review on our service. We do indeed have a dedicated and caring team.

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Review from Anna E (Next of Kin) published on 20 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a welcome from lovely, friendly staff.
It is never a problem to visit at short notice and always find the resident looking clean, tidy and well cared for. Great that I can take my dog to visit too. The resident gains great pleasure from this. The home is very well run and we feel lucky to have
the resident residing here. Thank you.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Many thanks for your kind words.

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Review from John W (Friend of Resident) published on 8 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has settled in very well.
I am very pleased to see her in good spirits and well cared for.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for your positive feedback, your comments are appreciated.

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Review from M G (Stepdaughter of Resident) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family member has been a resident at Birchams Grange for several years and has been very well looked after. During my visits, the atmosphere in the home has always been a busy, friendly and caring place. It is always nice and warm in Winter with a high standard of décor, very clean and fresh.
The
meals are tasty, and there is a well-cared-for garden with an enclosed patio including outdoor furniture to sit out, enjoying good weather with coffee and cake or afternoon tea.
I have always been impressed with the standard of healthcare at Birchams Grange, keeping me well informed, and the management of the recent Covid outbreak was excellent. The staff are amazing, very kind, friendly, and happy to chat, although they are always busy! Trips out are arranged, eg. to see the beautiful bluebells flowering on the slopes of the hills in Spring or to a meal out locally. It is also possible to walk to the nearby woodland café for a change of scenery.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for writing such a positive review, your comments are appreciated.

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Review from David W (Son of Resident) published on 4 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An outstanding standard of care. The staff are overwhelmingly kind and genuinely caring. My mother is living a happy and dignified latter stage in her life, and my brother and I have been greatly comforted to know she is so well cared for. We have complete confidence in the management and the standard
of care.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Your kind words are very much appreciated and mean a lot to the team. The team go above and beyond to provide excellent care.

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Review from C W (Daughter of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Birchams Grange has been incredibly positive. It was a hard and emotional decision to put family into care, but the managers and team have made it as smooth as possible. I am very satisfied with the care for Mum, she is settled, looks beautifully presented and I know she is safe.
The staff treat her with respect and speak to her as a valued person with humour and fondness. There have been a few minor teething issues with Mum settling in due to her dementia and huge change in living conditions but the communication and support has been great. I feel confident we all have the same aim of making sure Mum has the best quality of life possible. Although the care is predominantly for Mum, I feel supported too and I am certain and thankful that this is the right home for my mum.
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Review from C M (Daughter of Resident) published on 6 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here have been so kind and thoughtful during my mother's time here. Her mobility has improved and all the staff are patient and understanding and have all taken the time to get to know her properly which, as a family, means so much to us.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for the lovely review, we take pride in our person centred care.

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Review from Sharon T (Daughter of Resident) published on 28 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend this small, friendly care home, which is immaculately clean and fresh at all times, with dedicated well-trained staff who are the kindest, warmest people whose aim is the happiness, well-being, safety and dignity of all residents. There is a real team spirit and a happy culture.
My father has lived there for almost a year. He settled in very quickly and is extremely happy.
Meals are home-cooked by a small team led by a wonderfully caring cook who produces lovely well-balanced meals, and fantastic cakes! Much of the food is sourced locally.
The days are well-organised, with lots of activities to suit all interests, and a nice daily rhythm coordinated by a dedicated and fun staff member alongside the care team.
The managers are outstanding, with a hands-on approach. They are close to all residents and communicate well with their families. The care offered allows residents as much independence as possible, whilst recognising when assistance is needed.
Reply from Jane Fry, Care Manager at Birchams Grange Residential Home

Thank you for this lovely review we appreciate your kind words.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Birchams Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.783 for Birchams Grange Residential Home is calculated as follows: ( (144 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 180 Ratings = 4.783
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Birchams Grange Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Jane Fry

Job Title: Registered Manager Joined: 1986

I started at Birchams Grange when I was 14 years old as a weekend Tea Girl, Since then I have worked my way through every department of the home. I became the Registered Manager in 2001 and I have been pleased to have been able to lead the team since then. In 2018 we became proud parents of 2 children and recently got a puppy to add to the chaos! My days are very full so I am unable to tell you what I do in my "spare time" because I do not have any.

Frequently Asked Questions about Birchams Grange Residential Home

What types of Care is Birchams Grange Residential Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Birchams Grange Residential Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Birchams Grange Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Birchams Grange Residential Home to the centre of Ledbury?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Birchams Grange Residential Home to verify any information. View our terms and conditions. Birchams Grange Residential Home has an Enhanced Service - more info.