Submit a Review for Braehill Lodge
2 Balmachie Road, Carnoustie, DD7 7SR
View full details of Braehill LodgeLatest Reviews for Braehill Lodge
02 June 2026
My mum wa admitted to Braehills a few weeks ago. She had had a fall at home where she then went into hospital for observation where she then seemed to suffer from delerium plus other cognitive challenges. This meant she needed full time care. Since arriving at the home my mum has received excellent
care. The staff are extremely caring and always cheerful. They have been extremely accommodating in allowing us to make mums room feel more like home. She is eating much better than she was at home. The food is freshly prepared and mum always has a choice. As a family we are reassured that she is getting her medicine regularly as at home she was forgetting to take it at times. 10 days ago mum took a turn and was non responsive for a while. Staff went above and beyond to look after mum but we also felt that the staff not only cared for mum but provided care and support to the whole family, even making sure we all had something to eat. Overall an excellent service
22 May 2026
I am very impressed with the care home and all of the staff. They are all very polite and caring. They take a genuine interest in all of the residents and treat them like individuals. The effort that goes in to treating each person with the dignity and respect is obvious and constantly on show. I
feel happy and content knowing that granny it looked after well and that all of the staff know her personally and understand her individual needs, likes and dislikes. There is always somthing for her do get involved with and as a person with special dietary requirements I have been very impressed with the dedication to make her feel included in the daily menus and any snacks or special tea parties etc there have always been options available. The management staff are excellent at communicating with my self and the family giving updates and and relevant information regularly and immediately when required. As a family we are very impressed with the care home and would definitely recommend it.
12 May 2026
It's great to know that my mother in law is in a place of safety.
Staff are very attentive and caring.
Staff/patient ratios are excellent.
Daily activities that are catered towards the residents abilities which is great.
Early days yet, only been in Braehill lodge for 4 weeks but so far all
good.
27 April 2026
Recent positive & increased level of care and attention has resulted in a dramatic, wonderful change in my friend who is now able to laugh & interact with me and staff. Previous months in 2025 were negative sad & very dull. At 101 years old I am amazed at this change and applaud staff for their
marvelous efforts in creating this ethos. Well done & thank you.
24 April 2026
Overall Experience: stars
Braehill has just come out of a serious investigation and in my opinion deserves a gold medal. The atmosphere in home is very upbeat which cascades through to the residents. More importantly an activity programme is in place and e mailed each month so we can plan visits
around activity programs. It is great to see residents actually participating and being encouraged. The staff are also escorting residents outside for some much needed fresh air and sunshine. A new food menu has been created and daily menu placed on tables to remind residents of their choice! The new manager Andrew has come in with a wealth of knowledge and from my observations, the staff seem to be very upbeat, positive and engaging.
24 April 2026
My mum went to Braehill Lodge just 10 days ago, and it has been a very difficult time for her and the family . These decisions are never taken lightly.
The staff have been excellent and so patient helping her settle in. They are a very caring and jovial team- at all levels ; nothing is too much
trouble.
They have put our mind at rest, and we are welcome to visit any time . Today they had a wonderful Afternoon Tea for the residents with the best china out ..it looked fabulous ! Many thanks.
23 April 2026
My aunt and uncle have been in Braehill for almost 18 months. We are seeing big improvements in personal care, activities on offer, staff engagement and management and leadership which we are sure will continue. Food and drink choices have been on-going issue however, we are hopeful that the new
menu starting next week will change that. The involvement of bath residents and family members has increased and that brings comfort in knowing that our thoughts/worries are listened to resulting in maore individual care. We look forward to this enhanced care continuing to be built upon development.
17 April 2026
My father-in-law has been a resident since August 2025. I find the staff all very friendly. They know us and we have got to know them well. All know Bill is very well and attend to his needs. The carehome is clean, tidy & well maintained. Food choices are excellent also & tea/coffee always on the
go. Care is excellent. We have no complaints. Management in Braehill are excellent too! Keep up the good work.
17 April 2026
We chose this home as it was immediately apparent that the care staff were warm, friendly and very open to allow visits at any time.
My feelings of appreciation of the care team has grown over the period of my Dad's stay, as I am warmly welcomed by all who I come into contact with during visits,
and I see first hand the care provided.
All staff already understand his needs & preferences and they often tell me how much they enjoy their interactions with him and they love his character.
23 September 2025
I had no experience of Care Homes until June of this year when I had to find one for my mother, I visited several and chose Braehill because it is small and welcoming.
My concern is that my mother does not get enough physical activity. It seems there is a staff shortage and therefore difficult to
find someone to accompany her round the garden. She can still walk using her frame and ideally I would like her to get outside for a stroll at least 15 minutes a day, weather permitting.
01 September 2023
Strong management team. Good communication with staff, take pride in their work. Easy to speak to. Always given a good welcome. Family have total confidence in the care given. They are also supporting the family. They give us peace of mind. They provided the best care for our relative on a daily
basis. Making them comfortable, safe and not ignored. Also seeing ton their personal and medical care. Treated with dignity. The rooms are clean. Laundry is kept up to date. Meals are sufficient. The garden is easy to access and move around. Various activities are held throughout the year. Overall we as a family are very satisfied with Braehill Lodge.
01 September 2023
I am so impressed by the care, dedication and kindness shown by all the staff to residents and families. There is a welcoming, homely atmosphere, and staff have gone above and beyond their remit for my mum many times.
29 August 2023
Father-in-law joined Braehill Lodge Care Home, after removal of home care, at his request. He enjoys a wonderful room and ensuite shower and has wonderful views over the town and beyond. He has customised the room with pictures, posters and furnishing from home. Having suffered a stroke, he was
relieved to enjoy good surroundings, good care, food and friendly, caring staff.
I am relieved that he is comfortable and happy, as is the rest of the family. He is 93 years old.
24 August 2023
All staff understand the needs and care required for each resident. A warm welcome is always given to relatives. They are excellent at keeping me informed of any changes in care requirements. All staff are well trained, organised and provide a high quality of care in a happy and warm environment.
21 August 2023
Braehill Lodge is clean and well maintained. The home has a friendly and warm atmosphere. The room my sister is in is bright, clean and well kept. It is plenty big enough for her. I have found all the staff to be helpful and caring. The senior carers are always available to listen to and act on any
concerns. All staff members always greet you and speak to the residents with respect and warmth. There are a variety of activities on offer and my sister has enjoyed everything she has participated in. She particularly enjoyed going out on the Trishaws along the seafront and having an ice cream. Inside activities appear to be as fully inclusive as possible. Other family members who often phone always get to speak to her and when they recently visited commented on how pleased they are that she has settled in well and is happy to join in with things. I am happy to recommend Braehill Lodge as an excellent care home option.
11 May 2023
Our was mum here for just over 2 years and in that time she was greeted with a friendly smile and treated like family. The staff are exceptional, nothing is a bother and in the last few weeks before Mum passed she was cared for with dignity and compassion.
We cannot thank the manager and all her
staff enough for the comfort they showed to all the family.
08 May 2022
Braehill Lodge has been and is a wonderful place for my parents to enjoy at this late stage in their lives. The staff treat them like one of their own. The rooms are bright, clean and fresh. My parents always look well-groomed, clean and happy. I've never had to complain, as my relationship with any
staff has always been open and friendly. A wee gem!
03 May 2022
Very caring and friendly staff, who work well as a team and create a family-type atmosphere in this small residential home. The home is modern, clean and tidy, creating a cosy and friendly home for residents. The management are involved, approachable and communicate very well with the resident's
families and visitors. A wonderful little residential home, in a lovely setting.
03 May 2022
Extremely happy with the care given to mum who passed away a couple of weeks ago. She was in Braehill Lodge since July 2020 and she was well cared for in extremely challenging times. She had dementia and I think went downhill pretty rapidly through no fault of the care home. The pandemic was a big
cause of this.
31 March 2020
The home is a very welcoming place. It is the perfect environment for elderly residents. The staff is very helpful and caring. The management keeps you up to date with the personal welfare of your loved one. I would have no hesitation in recommending the home to anyone.
Latest Reviews for Braehill Lodge
02 June 2026
My mum wa admitted to Braehills a few weeks ago. She had had a fall at home where she then went into hospital for observation where she then seemed to suffer from delerium plus other cognitive challenges. This meant she needed full time care. Since arriving at the home my mum has received excellent
care. The staff are extremely caring and always cheerful. They have been extremely accommodating in allowing us to make mums room feel more like home. She is eating much better than she was at home. The food is freshly prepared and mum always has a choice. As a family we are reassured that she is getting her medicine regularly as at home she was forgetting to take it at times. 10 days ago mum took a turn and was non responsive for a while. Staff went above and beyond to look after mum but we also felt that the staff not only cared for mum but provided care and support to the whole family, even making sure we all had something to eat. Overall an excellent service
22 May 2026
I am very impressed with the care home and all of the staff. They are all very polite and caring. They take a genuine interest in all of the residents and treat them like individuals. The effort that goes in to treating each person with the dignity and respect is obvious and constantly on show. I
feel happy and content knowing that granny it looked after well and that all of the staff know her personally and understand her individual needs, likes and dislikes. There is always somthing for her do get involved with and as a person with special dietary requirements I have been very impressed with the dedication to make her feel included in the daily menus and any snacks or special tea parties etc there have always been options available. The management staff are excellent at communicating with my self and the family giving updates and and relevant information regularly and immediately when required. As a family we are very impressed with the care home and would definitely recommend it.
12 May 2026
It's great to know that my mother in law is in a place of safety.
Staff are very attentive and caring.
Staff/patient ratios are excellent.
Daily activities that are catered towards the residents abilities which is great.
Early days yet, only been in Braehill lodge for 4 weeks but so far all
good.
27 April 2026
Recent positive & increased level of care and attention has resulted in a dramatic, wonderful change in my friend who is now able to laugh & interact with me and staff. Previous months in 2025 were negative sad & very dull. At 101 years old I am amazed at this change and applaud staff for their
marvelous efforts in creating this ethos. Well done & thank you.
24 April 2026
Overall Experience: stars
Braehill has just come out of a serious investigation and in my opinion deserves a gold medal. The atmosphere in home is very upbeat which cascades through to the residents. More importantly an activity programme is in place and e mailed each month so we can plan visits
around activity programs. It is great to see residents actually participating and being encouraged. The staff are also escorting residents outside for some much needed fresh air and sunshine. A new food menu has been created and daily menu placed on tables to remind residents of their choice! The new manager Andrew has come in with a wealth of knowledge and from my observations, the staff seem to be very upbeat, positive and engaging.
24 April 2026
My mum went to Braehill Lodge just 10 days ago, and it has been a very difficult time for her and the family . These decisions are never taken lightly.
The staff have been excellent and so patient helping her settle in. They are a very caring and jovial team- at all levels ; nothing is too much
trouble.
They have put our mind at rest, and we are welcome to visit any time . Today they had a wonderful Afternoon Tea for the residents with the best china out ..it looked fabulous ! Many thanks.
23 April 2026
My aunt and uncle have been in Braehill for almost 18 months. We are seeing big improvements in personal care, activities on offer, staff engagement and management and leadership which we are sure will continue. Food and drink choices have been on-going issue however, we are hopeful that the new
menu starting next week will change that. The involvement of bath residents and family members has increased and that brings comfort in knowing that our thoughts/worries are listened to resulting in maore individual care. We look forward to this enhanced care continuing to be built upon development.
17 April 2026
My father-in-law has been a resident since August 2025. I find the staff all very friendly. They know us and we have got to know them well. All know Bill is very well and attend to his needs. The carehome is clean, tidy & well maintained. Food choices are excellent also & tea/coffee always on the
go. Care is excellent. We have no complaints. Management in Braehill are excellent too! Keep up the good work.
17 April 2026
We chose this home as it was immediately apparent that the care staff were warm, friendly and very open to allow visits at any time.
My feelings of appreciation of the care team has grown over the period of my Dad's stay, as I am warmly welcomed by all who I come into contact with during visits,
and I see first hand the care provided.
All staff already understand his needs & preferences and they often tell me how much they enjoy their interactions with him and they love his character.
23 September 2025
I had no experience of Care Homes until June of this year when I had to find one for my mother, I visited several and chose Braehill because it is small and welcoming.
My concern is that my mother does not get enough physical activity. It seems there is a staff shortage and therefore difficult to
find someone to accompany her round the garden. She can still walk using her frame and ideally I would like her to get outside for a stroll at least 15 minutes a day, weather permitting.
01 September 2023
Strong management team. Good communication with staff, take pride in their work. Easy to speak to. Always given a good welcome. Family have total confidence in the care given. They are also supporting the family. They give us peace of mind. They provided the best care for our relative on a daily
basis. Making them comfortable, safe and not ignored. Also seeing ton their personal and medical care. Treated with dignity. The rooms are clean. Laundry is kept up to date. Meals are sufficient. The garden is easy to access and move around. Various activities are held throughout the year. Overall we as a family are very satisfied with Braehill Lodge.
01 September 2023
I am so impressed by the care, dedication and kindness shown by all the staff to residents and families. There is a welcoming, homely atmosphere, and staff have gone above and beyond their remit for my mum many times.
29 August 2023
Father-in-law joined Braehill Lodge Care Home, after removal of home care, at his request. He enjoys a wonderful room and ensuite shower and has wonderful views over the town and beyond. He has customised the room with pictures, posters and furnishing from home. Having suffered a stroke, he was
relieved to enjoy good surroundings, good care, food and friendly, caring staff.
I am relieved that he is comfortable and happy, as is the rest of the family. He is 93 years old.
24 August 2023
All staff understand the needs and care required for each resident. A warm welcome is always given to relatives. They are excellent at keeping me informed of any changes in care requirements. All staff are well trained, organised and provide a high quality of care in a happy and warm environment.
21 August 2023
Braehill Lodge is clean and well maintained. The home has a friendly and warm atmosphere. The room my sister is in is bright, clean and well kept. It is plenty big enough for her. I have found all the staff to be helpful and caring. The senior carers are always available to listen to and act on any
concerns. All staff members always greet you and speak to the residents with respect and warmth. There are a variety of activities on offer and my sister has enjoyed everything she has participated in. She particularly enjoyed going out on the Trishaws along the seafront and having an ice cream. Inside activities appear to be as fully inclusive as possible. Other family members who often phone always get to speak to her and when they recently visited commented on how pleased they are that she has settled in well and is happy to join in with things. I am happy to recommend Braehill Lodge as an excellent care home option.
11 May 2023
Our was mum here for just over 2 years and in that time she was greeted with a friendly smile and treated like family. The staff are exceptional, nothing is a bother and in the last few weeks before Mum passed she was cared for with dignity and compassion.
We cannot thank the manager and all her
staff enough for the comfort they showed to all the family.
08 May 2022
Braehill Lodge has been and is a wonderful place for my parents to enjoy at this late stage in their lives. The staff treat them like one of their own. The rooms are bright, clean and fresh. My parents always look well-groomed, clean and happy. I've never had to complain, as my relationship with any
staff has always been open and friendly. A wee gem!
03 May 2022
Very caring and friendly staff, who work well as a team and create a family-type atmosphere in this small residential home. The home is modern, clean and tidy, creating a cosy and friendly home for residents. The management are involved, approachable and communicate very well with the resident's
families and visitors. A wonderful little residential home, in a lovely setting.
03 May 2022
Extremely happy with the care given to mum who passed away a couple of weeks ago. She was in Braehill Lodge since July 2020 and she was well cared for in extremely challenging times. She had dementia and I think went downhill pretty rapidly through no fault of the care home. The pandemic was a big
cause of this.
31 March 2020
The home is a very welcoming place. It is the perfect environment for elderly residents. The staff is very helpful and caring. The management keeps you up to date with the personal welfare of your loved one. I would have no hesitation in recommending the home to anyone.