Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Southover

stars
stars 30 August 2017
I had an occasion to visit the above care home and these are my comments: 1. As soon as I walked into the home I was struck by the friendliness of staff and how they loved and cared for residents. 2. The vast amount of photographs of residents taking part in activities, not just the usual of
craft etc but outings to restaurants and even sightseeing. 3. The brightness of the immaculate rooms and decor. 4. The happiness and laughter of residents. 5. Staff who so obviously loved caring for the residents. 6. A well-equipped building suiting the variety of needs. 7. A varied set of menus catering for the requests and needs of residents. 8. A pleasant garden area where a few of residents were enjoying 9. This care home would be my first choice if ever needed. Thank you for the privilege of being part of my time with you all.
Review from Sheena C (Regular Volunteer)