Submit a Review for Wisteria House Dementia Care (Woolwell)
465 Tavistock Road, Plymouth, PL6 7HE
View Full Details of Wisteria House Dementia Care (Woolwell)Latest Reviews for Wisteria House Dementia Care (Woolwell)
21 July 2025
My partner moved into Wisteria House two years ago, suffering from dementia/Alzheimer's. Over the intervening years, the staff have looked after him cheerfully and kindly and I am truly grateful. I had come to the end of my ability to cope with our situation and it was difficult for me to transfer the burden but Wisteria has more than met my hopes and I am now able to relax knowing that they are doing what is necessary.
19 May 2025
I can't thank all the staff at Wisteria House Woolwell enough for the beyond excellent care they continue to give to my darling Mum and to our family. Mum went into Wisteria after a few stressful hospital stays and it was a difficult time for us all. Since being at Wisteria, Mum has thrived. She is so well cared for by everyone. She has the most wonderful friends, the food is amazing (very fresh and wholesome and always available), the gardens are so beautiful and so peaceful and Mum has her sparkle back again. When we visit and take Mum out, the staff are all warm and helpful and professional and we are always welcome. Mum says she is happy and never wants to live anywhere else now. That is testament to the wonderful staff, the ethos and environment. Thank you for supporting us, and especially Mum, and enabling us to make more happy, quality memories with Mum.
06 May 2025
Mum enjoys the day care at Wisteria House. The staff are very kind, helpful, understanding and there is always a happy atmosphere. Staff have also been support to me. Mum enjots seeing the other ladies and gentleman and having a chat. Mum loves the activities provided and enjoys the food.
06 May 2025
My dad has been at Wisteria for over 3 years, as his behaviour has become more & more challenging the staff have been very good at adapting to his increasing needs. He is well cared for, his anxieties have diminished and he is given opportunities take part in the many activities offered. A very important thing for me is that although I visit often, there is a very good line of communication with carers, team leaders & management, although everyone is always busy, they can find a moment to talk. It is awful to see a loved one suffering from dementia, I feel the staff at Wisteria House have given Dad the best substitute for feeling 'at home' as his health allows.
10 April 2025
I love Wisteria House. The facilities are incredible. The grounds are beautiful. Her room is bright and clean. The best thing, far and above all others, is the staff. I couldn't do what they do. Just amazing.
21 March 2025
Wisteria has such a fantastic setup, especially for dementia residents. Colour-coded doors for toilets. The staff wear casual clothing to lower the feeling of authority and formality. Nan can be challenging and they deal with her so well. Being overstaffed enables efficiency. Nan enjoys the food and there are activities almost daily! Food tasting, sports, live music, dressing up and having a good laugh in the process. Parting thoughts - you'd struggle to find a better quality of life given the circumstances for your loved ones.
29 February 2024
Care is the 5-star element of Wisteria House. The staff are wonderful and show such kindness and empathy to the residents. The house is bright, warm and beautifully furnished and the bathrooms are modern and spotless. A beautiful home. I can not fault Wisteria for its dedication to delivering quality of life to its residents.
15 September 2023
Very nice here, settled recently.
15 September 2023
Both the home and staff are fantastic, our father is happy and safe. The facilities are wonderful and the home is extremely clean. We wish to thank the wonderful staff for all they do for our father.
01 September 2023
The whole building is used by the residents as their own home. There is nothing regimental, they can do anything they wish to do - watch TV, cups of tea in their room, and activities are plentiful, entertainment. The staff are all well-organised and nothing is too much trouble - all in all 5 stars!
19 July 2023
We have found Wisteria House (Woolwell) Dementia Care to be a loving, caring home for all its residents. It is everything a care home should be. The staff are a dedicated, friendly team and cares deeply for its residents. They offer lots of activities and have various people coming in to entertain the residents. The accommodation is excellent. The grounds are kept immaculate. Meals are varied and nutritious. Alternatives are available if a resident doesn't want the main choices. The standard of cleanliness is excellent. All homes should be at this standard. So, it's a big thank you to all the staff and managers for making my sister and the other residents stay as homely as possible.
21 June 2023
Wisteria House (Woolwell) Dementia Care has been a breath of fresh air, having had to place my mother in two other care homes first. The home does have excellent activities but my mother is bedbound in her room and not able to take part. The staff have tried to engage her more (lights, music, very large PC screen). We do wish the home could provide more information on the residents' actions, behaviours etc. But they are very quick to inform us of any critical change. I thank the staff and the homeowner wholeheartedly.
15 May 2023
I have been visiting a long-term friend who has been here for a couple of months and can't help but admire the care and attention given to the residents, nothing seems too much trouble. I have never visited a residential home with the cleanliness of Wisteria House. The nice thing that struck me on my first visit is the fresh homely smell. The residents all seem very happy here. Ten out of ten to everyone!
28 March 2023
Since arriving I have been treated wonderfully. The staff are all very helpful, cheerful and caring. The facilities are very good and comfortable. I have had no problem with the cleanliness, it's always clean with plenty of clean towels etc. As for the food - excellent I cannot complain as I've enjoyed all the meals and if there was anything I didn't like, live Liveer I was soon offered other options. I will recommend this place. The staff are so patient and helpful.
27 February 2023
Although my mum was only at Wisteria House for a few months, that was enough to see the care and dedication shown by all members of staff in all aspects of the home. Mum was treated with the utmost care, dignity and respect but the support was not only for Mum but also for myself. That will always mean so much to me as this allowed me to be my mum's daughter not just her carer. Thank you so much to all the Wisteria House family.
15 February 2023
The home is well-decorated, warm and clean. Staff are excellent, approachable and always assist. Communication is very good with the family of residents and I am constantly updated by the staff if there is an issue. Always made to feel welcome and I can see that staff and residents have a very good rapport.
14 February 2023
I have from first arriving at this home felt comfortable safe and secure. All the staff are approachable, caring and friendly, I have noticed how very caring the staff are towards the residents. Wisteria House is well presented, extremely clean, the food presented is very appetising. When my wife first arrived at the home I was concerned if she would settle, my wife regularly informs me she is living in a wonderful hotel where everyone is kind and caring, she has all her womanly needs attended to, hair, nails and clothes washed. She also enjoys the therapy sessions, visiting different external pubs, garden centres etc. The management and staff ensure the residents participate where they can to give maximum fulfilment.
06 February 2023
Wisteria care home is a vibrant and clean environment for our mum to reside in. The staff are always smiling and having a laugh with the residents. Nothing is ever too much trouble for them and they are always asking if anything is needed. The stimulation mum is receiving is brilliant with different activities each day. We couldn't wish for her to be in a better environment. Well done Wisteria!
29 July 2022
Wisteria House Dementia Care has a phenomenal service of providing a safe, appropriate and caring environment for residents that are treated like family. There is always positivity. The staff are happy and this transmits to the residents. Praise is plentiful. The carers really do care. The home is bright, joyful, stimulating, clean and warm. Specialising in dementia care is extremely important with this cruel disease. The owner and management team ensure the residents are happy and reduce any anxiety for the residents and their families. If only the owner could provide a national service. Each and every member of staff is wonderful.
Latest Reviews for Wisteria House Dementia Care (Woolwell)
21 July 2025
My partner moved into Wisteria House two years ago, suffering from dementia/Alzheimer's. Over the intervening years, the staff have looked after him cheerfully and kindly and I am truly grateful. I had come to the end of my ability to cope with our situation and it was difficult for me to transfer the burden but Wisteria has more than met my hopes and I am now able to relax knowing that they are doing what is necessary.
19 May 2025
I can't thank all the staff at Wisteria House Woolwell enough for the beyond excellent care they continue to give to my darling Mum and to our family. Mum went into Wisteria after a few stressful hospital stays and it was a difficult time for us all. Since being at Wisteria, Mum has thrived. She is so well cared for by everyone. She has the most wonderful friends, the food is amazing (very fresh and wholesome and always available), the gardens are so beautiful and so peaceful and Mum has her sparkle back again. When we visit and take Mum out, the staff are all warm and helpful and professional and we are always welcome. Mum says she is happy and never wants to live anywhere else now. That is testament to the wonderful staff, the ethos and environment. Thank you for supporting us, and especially Mum, and enabling us to make more happy, quality memories with Mum.
06 May 2025
Mum enjoys the day care at Wisteria House. The staff are very kind, helpful, understanding and there is always a happy atmosphere. Staff have also been support to me. Mum enjots seeing the other ladies and gentleman and having a chat. Mum loves the activities provided and enjoys the food.
06 May 2025
My dad has been at Wisteria for over 3 years, as his behaviour has become more & more challenging the staff have been very good at adapting to his increasing needs. He is well cared for, his anxieties have diminished and he is given opportunities take part in the many activities offered. A very important thing for me is that although I visit often, there is a very good line of communication with carers, team leaders & management, although everyone is always busy, they can find a moment to talk. It is awful to see a loved one suffering from dementia, I feel the staff at Wisteria House have given Dad the best substitute for feeling 'at home' as his health allows.
10 April 2025
I love Wisteria House. The facilities are incredible. The grounds are beautiful. Her room is bright and clean. The best thing, far and above all others, is the staff. I couldn't do what they do. Just amazing.
21 March 2025
Wisteria has such a fantastic setup, especially for dementia residents. Colour-coded doors for toilets. The staff wear casual clothing to lower the feeling of authority and formality. Nan can be challenging and they deal with her so well. Being overstaffed enables efficiency. Nan enjoys the food and there are activities almost daily! Food tasting, sports, live music, dressing up and having a good laugh in the process. Parting thoughts - you'd struggle to find a better quality of life given the circumstances for your loved ones.
29 February 2024
Care is the 5-star element of Wisteria House. The staff are wonderful and show such kindness and empathy to the residents. The house is bright, warm and beautifully furnished and the bathrooms are modern and spotless. A beautiful home. I can not fault Wisteria for its dedication to delivering quality of life to its residents.
15 September 2023
Very nice here, settled recently.
15 September 2023
Both the home and staff are fantastic, our father is happy and safe. The facilities are wonderful and the home is extremely clean. We wish to thank the wonderful staff for all they do for our father.
01 September 2023
The whole building is used by the residents as their own home. There is nothing regimental, they can do anything they wish to do - watch TV, cups of tea in their room, and activities are plentiful, entertainment. The staff are all well-organised and nothing is too much trouble - all in all 5 stars!
19 July 2023
We have found Wisteria House (Woolwell) Dementia Care to be a loving, caring home for all its residents. It is everything a care home should be. The staff are a dedicated, friendly team and cares deeply for its residents. They offer lots of activities and have various people coming in to entertain the residents. The accommodation is excellent. The grounds are kept immaculate. Meals are varied and nutritious. Alternatives are available if a resident doesn't want the main choices. The standard of cleanliness is excellent. All homes should be at this standard. So, it's a big thank you to all the staff and managers for making my sister and the other residents stay as homely as possible.
21 June 2023
Wisteria House (Woolwell) Dementia Care has been a breath of fresh air, having had to place my mother in two other care homes first. The home does have excellent activities but my mother is bedbound in her room and not able to take part. The staff have tried to engage her more (lights, music, very large PC screen). We do wish the home could provide more information on the residents' actions, behaviours etc. But they are very quick to inform us of any critical change. I thank the staff and the homeowner wholeheartedly.
15 May 2023
I have been visiting a long-term friend who has been here for a couple of months and can't help but admire the care and attention given to the residents, nothing seems too much trouble. I have never visited a residential home with the cleanliness of Wisteria House. The nice thing that struck me on my first visit is the fresh homely smell. The residents all seem very happy here. Ten out of ten to everyone!
28 March 2023
Since arriving I have been treated wonderfully. The staff are all very helpful, cheerful and caring. The facilities are very good and comfortable. I have had no problem with the cleanliness, it's always clean with plenty of clean towels etc. As for the food - excellent I cannot complain as I've enjoyed all the meals and if there was anything I didn't like, live Liveer I was soon offered other options. I will recommend this place. The staff are so patient and helpful.
27 February 2023
Although my mum was only at Wisteria House for a few months, that was enough to see the care and dedication shown by all members of staff in all aspects of the home. Mum was treated with the utmost care, dignity and respect but the support was not only for Mum but also for myself. That will always mean so much to me as this allowed me to be my mum's daughter not just her carer. Thank you so much to all the Wisteria House family.
15 February 2023
The home is well-decorated, warm and clean. Staff are excellent, approachable and always assist. Communication is very good with the family of residents and I am constantly updated by the staff if there is an issue. Always made to feel welcome and I can see that staff and residents have a very good rapport.
14 February 2023
I have from first arriving at this home felt comfortable safe and secure. All the staff are approachable, caring and friendly, I have noticed how very caring the staff are towards the residents. Wisteria House is well presented, extremely clean, the food presented is very appetising. When my wife first arrived at the home I was concerned if she would settle, my wife regularly informs me she is living in a wonderful hotel where everyone is kind and caring, she has all her womanly needs attended to, hair, nails and clothes washed. She also enjoys the therapy sessions, visiting different external pubs, garden centres etc. The management and staff ensure the residents participate where they can to give maximum fulfilment.
06 February 2023
Wisteria care home is a vibrant and clean environment for our mum to reside in. The staff are always smiling and having a laugh with the residents. Nothing is ever too much trouble for them and they are always asking if anything is needed. The stimulation mum is receiving is brilliant with different activities each day. We couldn't wish for her to be in a better environment. Well done Wisteria!
29 July 2022
Wisteria House Dementia Care has a phenomenal service of providing a safe, appropriate and caring environment for residents that are treated like family. There is always positivity. The staff are happy and this transmits to the residents. Praise is plentiful. The carers really do care. The home is bright, joyful, stimulating, clean and warm. Specialising in dementia care is extremely important with this cruel disease. The owner and management team ensure the residents are happy and reduce any anxiety for the residents and their families. If only the owner could provide a national service. Each and every member of staff is wonderful.